hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 30,886 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm furious with your customer services. I bought and paid for 5 of your products. I filled in the addresses I wanted them to be sent to and you posted them all to my home address. I rang your customer services who wouldn't do anything about it unless I paid £12 for each parcel for it to be sorted. I carefully spent 45 minutes filling in the addresses to your website and it showed me all 5 addresses when I completed and paid for the order. It wasn't my fault your system didn’t work.”

Helpful Report

Posted 5 months ago

Dear John, Thank you for your review. I’m very sorry to hear how upsetting this experience was for you — this is not the level of service we want to provide, especially after the time and care you took entering multiple addresses. I can see that a member of our team has already reached out to you regarding this, and your feedback has been noted and is being reviewed internally. We appreciate you raising this, as it’s important we fully understand what happened and how we can improve the experience going forward. Kindest regards, Team hampers.com

Posted 5 months ago

“Prompt delivery Recipients enjoyed contents”

Helpful Report

Posted 5 months ago

Dear David, Thank you for your wonderful review. We’re thrilled to hear the delivery was prompt and that you and the recipients enjoyed the contents. If you need any help in the future, we’re here for you. Warm regards, Team hampers.com

Posted 5 months ago

“Lovely Christmas surprise from work and really nice selection.”

Helpful Report

Posted 5 months ago

Dear Alan, Thank you for your lovely review. We’re delighted to hear you enjoyed the Christmas surprise and the selection. If you need any help in the future, we’re here for you. Warm regards, Team hampers.com

Posted 5 months ago

“Hampers were lovely although one delivered a bit later than expected. However, one issue was the offer with first order. The website said 10% off your first order and my first order was for 2 hampers. But the discount was only given off the first item in the basket. This should be made clearer as it was misleading. It should have said 10% off the first item ordered. Be aware everyone. So if ordering multiple items make sure most expensive is first item in your basket when checking out.”

Helpful Report

Posted 5 months ago

Dear Robert, Thank you for your review. I’m really glad to hear you were pleased with the hampers overall, though I’m sorry one arrived later than expected. I also appreciate you highlighting the first-order offer. The 10% discount applies to the first item in the basket, and I understand how this could feel misleading if that wasn’t clear at checkout. Your feedback is genuinely helpful, and we’ll be reviewing how this is communicated to make it clearer for customers placing multi-item orders. Thank you for taking the time to share your experience and for choosing us. Warm regards, Team hampers.com

Posted 5 months ago

“Excellent delivery on time!”

Helpful Report

Posted 5 months ago

Dear Gayan, Thank you for your wonderful review. We’re thrilled the delivery was on time and that you had a great experience. If you need anything else, we’re here to help. Warm regards, Team hampers.com

Posted 5 months ago

“Ordered from France , exceptionnelle service, on time ,friendly. Hamper beautifully presented. Of course they opened it immédiately and loved it.”

Helpful Report

Posted 5 months ago

Dear Anne, Thank you for your wonderful review. We’re thrilled you enjoyed the on-time delivery, the presentation, and that the recipient opened and loved the hamper. If you ever need another gift, we’re here to help. Warm regards, Team hampers.com

Posted 5 months ago

“I live in the US, but my brother lives in the UK. I really wanted to give him a nice gift, since he’s celebrating a milestone birthday and I can’t celebrate with him. I went online, found Hampers.com and ordered the Gentleman’s Tea Beer hamper. It was SO easy to place my order and they delivered it in two days! The shippers kept me informed every step of the way and my brother loved his gift. Thank you so much for making my brother’s day!”

Helpful Report

Posted 5 months ago

Dear SusanD, Thank you for your kind review. We’re thrilled the order was easy, delivery was quick, and your brother loved the gift. If you need anything else, we’re here to help. Warm regards, Team hampers.com

Posted 5 months ago

“Placing order on line was simple, reasonable pricing and delivery service excellent.”

Helpful Report

Posted 5 months ago

Dear Clay, Thank you for your kind review. We’re glad the online order was simple, pricing reasonable, and delivery service excellent. If you need anything else, we’re here to help. Warm regards, Team hampers.com

Posted 5 months ago

“The on line purchase was hassle free, price affordable and delivery was in adequate time”

Helpful Report

Posted 5 months ago

Dear Clay, Thank you for your kind review. We’re glad the online purchase was hassle-free, affordable, and delivery arrived in good time. If you need anything else, we’re here to help. Warm regards, Team hampers.com

Posted 5 months ago

“A M A Z I N G. Corinna your work was great you really helped me out when I thought there was no time left for me! You saved my Christmas, polite, respectful, understanding and a quick worker! God bless and have a lovely Christmas”

Helpful Report

Posted 5 months ago

Dear Corinna, Thank you for your amazing feedback. We’re thrilled we could help and save your Christmas. If there’s anything else you need, we’re here for you. Warm regards, Team hampers.com

Posted 5 months ago

“Sending the hamper to a family member you don't get to see very often. Getting the chance to say we love them.”

Helpful Report

Posted 5 months ago

Dear Rupa, Thank you for sharing your lovely message. We’re thrilled that the hamper helped you express your love to a family member you don’t get to see often. If there’s anything else we can do to help you share more special moments, just let us know. Warm regards, Team hampers.com

Posted 5 months ago

“I ordered 2 hampers to be delivered to different people on specific day it was delivered a day earlier(by Evri) and no one was in it was left in a storage box and I was informed that it was signed for this wasn’t the case,thankfully it was there when the person got home. Second one was delivered on the day I requested hampers have not been opened yet as they are a Christmas Gift so can not comment on contents”

Helpful Report

Posted 5 months ago

Dear Mrs Sanders, Thank you for your feedback. We’re sorry for the delivery issue the first time and the confusion over the signature. We’ll look into this with the courier to prevent a repeat. It’s good to hear the second hamper arrived on the requested day. If you’d like us to check anything further or assist with the contents once opened, please let us know. Warm regards, Team hampers.com

Posted 5 months ago

“Thank you so much for top quality products. My daughter was extremely happy about her gift. I am so thankful for your wonderful service in helping me to celebrate her birthday being so far apart. Highly recommend you 👌”

Helpful Report

Posted 5 months ago

Dear Laura, Thank you so much for your lovely feedback. We’re delighted to hear the gift made your daughter happy and that our service helped celebrate her birthday from afar. If there’s anything else we can assist with, please don’t hesitate to reach out. Warm regards, Team hampers.com

Posted 5 months ago

“Ordered the Christmas hamper and when it was delivered was really pleased. Beautiful gift. Mohamed assisted me with some delivery issues with the courier and couldn't have been more helpful even refunding the delivery charge. Would highly recommend this company for hampers and excellent service.”

Helpful Report

Posted 5 months ago

Dear Mike, Thank you so much for your wonderful feedback. We’re delighted to hear the Christmas hamper pleased you and that Mohamed could assist with the delivery issues and even refund the delivery charge. We’ll pass your kind words to Mohamed and the team. If there’s anything else we can help with, please let us know. Warm regards, Team hampers.com

Posted 5 months ago

“I have paid extra fee to have the hampers delivered on a specific date However it was delivered 1 day earlier. As expected the recipient was not in. But the courier message was the hamper was signed and received. I don't understand why I should pay extra for a specific delivery date”

Helpful Report

Posted 5 months ago

Dear Teresa, Thank you for your feedback. We’re sorry the delivery occurred a day early and that the courier status was misleading. We’ll review this with our courier to prevent future occurrences and to clarify delivery timing for you. If you can share your order number and the delivery details, we’ll look into a suitable resolution promptly. Warm regards, Team hampers.com

Posted 5 months ago

“Hampers are fantastic Products and selection are great. Please consider using another courier company, each time I order the outer packaging arrives wet, thankfully products inside not damaged but sometimes the boxes are which is a shame.”

Helpful Report

Posted 5 months ago

Dear Nicola, Thank you for your review. I’m really pleased to hear you love our hampers and the product selection. I’m sorry to hear about the repeated issues with the outer packaging arriving wet — I understand how disappointing that must be, especially when the presentation box is part of the gift. Your feedback about the courier is appreciated and will be reviewed internally as we continue working to improve the delivery experience. Thank you for choosing us. Kindest regards, Team hampers.com

Posted 5 months ago

“I ordered 10 Hampers and the choice on the website was brilliant. The quality of the Hampers are great. My only issue is the 10 Hampers were delivered to the wrong address where I then had to go and collect myself, DPD delivery at its finest.”

Helpful Report

Posted 5 months ago

Dear John, Thank you for your feedback. We’re glad you liked the selection and quality. We’re sorry the 10 hampers were delivered to the wrong address and that you had to collect them yourself. We’ll look into this with our courier to prevent it happening again and are happy to assist with any next steps you’d prefer. If you can share your order number, we’ll help resolve this promptly. Warm regards, Team hampers.com

Posted 5 months ago

“Very nice indeed”

Helpful Report

Posted 5 months ago

Dear David, Thank you for your kind words. We’re delighted you enjoyed the hamper and that you had a very positive experience. Warm regards, Team hampers.com

Posted 5 months ago

Dear David, Thank you for your kind words. We’re delighted you enjoyed the hamper and that you had a very positive experience. Warm regards, Team hampers.com

Posted 5 months ago

“What a lovely surprise to have one of your hampers arrive. Good quality basket with equally good products x can't wait to dig in over Christmas xx”

Helpful Report

Posted 5 months ago

Dear Clare & Alan, What a lovely note to receive—thank you! We’re thrilled you’re enjoying the hamper and that you found the basket and products to be of good quality. We hope you have a wonderful Christmas and look forward to delighting you again. Warm regards, Team hampers.com Kind regards, Team hampers.com

Posted 5 months ago

“Fantastic choice of hampers on your website & very quick efficient delivery driver, & easy accurate tracking !!”

Helpful Report

Posted 5 months ago

Dear Shona, Thank you for your wonderful review. We're thrilled you found our hampers easy to choose and that the delivery driver was quick and the tracking accurate. We'll pass your kind words to the team. Warm regards, Team hampers.com

Posted 5 months ago

hampers.com is rated 4.8 based on 30,886 reviews