hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 30,662 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just a great set of hampers available -curated and the price has the delivery cost bundled into the purchase. Living abroad from the UK and psoting gifts using Hampers,com its a great deal.”

Helpful Report

Posted 1 month ago

Dear Brian, Thank you so much for your kind words. We’re glad you enjoyed the range and that the delivery cost being bundled helped with gifting, especially when living abroad. If there’s anything else we can assist with for future orders, please let us know. Kind regards, Team hampers.com

Posted 1 month ago

“I cannot comment as these were sent to family as a present. They were simple to order and delivery was quick. I hope my families enjoy your hampers”

Helpful Report

Posted 1 month ago

Dear Catherine, Thank you so much for your lovely review. We’re thrilled to hear the ordering was simple and delivery was quick, and we hope your family enjoy the hampers. Kind regards, Team hampers.com

Posted 1 month ago

“I can't write a review because the hampers haven't been delivered yet”

Helpful Report

Posted 1 month ago

Dear Octavian, Thank you for your review. I’m really sorry for the concern caused while you were waiting for your hampers to arrive. I can see one was delivered on 30th November and the second has been delivered today. We hope they were greatly received by your recipients. If you still need any support at all, please feel free to get in touch. Thank you for choosing us. Kindest regards, Hampers.com

Posted 1 month ago

“Really lovely quality Hampers that are always happily received.”

Helpful Report

Posted 1 month ago

Dear Frances, Thank you so much for your lovely review. We’re thrilled to hear our hampers are always well-received and bring joy. Warmest regards, Team hampers.com

Posted 1 month ago

“Hi @ at hampers.com, without boring you, i saw your ad on my phone and because my sister is battling cancer permanently and the chemo knocks her about and she can't drink alcohol, so your alcohol free hamper seemed the ideal treat and thanks for offering such lovely produce regards from Dave Binner”

Helpful Report

Posted 1 month ago

Dear David, Thank you so much for your kind review. I’m really sorry to hear what your sister is going through. Chemo is incredibly tough, and it means a lot that you chose one of our hampers to bring her a bit of comfort while she’s dealing with so much. I’m glad the alcohol-free option felt right for her, and I truly hope it gave her something gentle and enjoyable during such a hard time. Wishing strength and comfort to you and your family. Kindest regards, Nicole (Operations Manager)

Posted 1 month ago

“I have received a hamper from you from my son in Atlanta for the past few years. If he request one this year, can you make it a cardboard hamper?”

Helpful Report

Posted 1 month ago

“Hamper was lovely customer service was excellent I put the wrong address for delivery and I emailed straight away to customer service where Mohamed replied and sorted it there and then”

Helpful Report

Posted 1 month ago

Dear Jan, Thank you so much for your wonderful review. We’re delighted to hear that the hamper was lovely and that our customer service, especially Mohamed, was able to swiftly resolve the address issue for you. Thank you for choosing us. Kind regards, Team hampers.com

Posted 1 month ago

“Very good value for money. A lot of goodies packed very well into a small space.”

Helpful Report

Posted 1 month ago

Dear Elizabeth, Thank you so much for your wonderful review. We’re delighted to hear you felt you received great value and that the goodies were packed well for a compact space. Thank you for choosing us. Kind regards, Team hampers.com

Posted 1 month ago

“Excellent service kept informed all the time when delivery expected”

Helpful Report

Posted 1 month ago

Dear Michael, Thank you so much for your wonderful review. We’re delighted to hear that you were kept informed throughout the delivery process and that you were pleased with the service. Kind regards, Team hampers.com

Posted 1 month ago

“Great hampers. Great service. I would recommend”

Helpful Report

Posted 1 month ago

Dear Angela, Thank you so much for your wonderful review. We’re delighted you enjoyed the hampers and our service, and we really appreciate your recommendation. Kind regards, Team hampers.com

Posted 1 month ago

“I was gifted one f these last and there are lovely. However, this year my son ordered it a couple of weeks ago for delivery for my birthday, there was some delay and it was delivered the day after my birthday, the box says next day delivery on it! On opening the box one of the clotted cream pots is open, whether because of the journey or another reason I’m not sure.”

Helpful Report

Posted 1 month ago

Dear Rose, Thank you for taking the time to share your feedback. I’m really glad to hear you enjoyed your hamper last year, but I’m sorry to hear about the issues with this delivery. Your son ordered it in good time for your birthday, so I understand how disappointing it must have been for it to arrive a day late. I’m also sorry to hear one of the clotted cream pots was open on arrival. It should have reached you in perfect condition. A member of our Customer Care team will reach out to you to look into this and provide further assistance. Kindest regards, Hampers.com

Posted 1 month ago

“I am disappointed that this has been delivered on Nov 30. I was under the impression that it would not have been delivered until a little later.”

Helpful Report

Posted 1 month ago

Dear Sheila, I’m really sorry for the experience you’ve had with this delivery. Our Christmas delivery window is 01/12–08/12, and your order was despatched for a 1st December delivery date. You are absolutely right that no Christmas deliveries should have been arriving in November. I can see the carrier delivered your parcel a day early. They may have thought they were exceeding expectations by doing this, but I understand how frustrating it is when it doesn’t line up with what you planned for, and I sincerely apologise. Kindest Regards, Hampers.com

Posted 1 month ago

“delivered to the wrong address and left in the street. it was my understanding that the parcels had to be signed for. this is incredibly disappointing.”

Helpful Report

Posted 1 month ago

Dear Natasha, Thank you for your review. I understand your concerns regarding the delivery. I can see the courier delivered your hamper to a neighbour after receiving no answer at the property, which is standard procedure for secure delivery. A member of our Customer Care team has reached out to you to confirm the delivery details and offer any further assistance you may need. Kindest regards, Hampers.com

Posted 1 month ago

“Very good selection and quick delivery”

Helpful Report

Posted 1 month ago

Dear dakshina, Thank you so much for your lovely review. We’re really happy to hear you’re pleased with the selection and our quick delivery. Hope to welcome you back soon! Kind regards, Team hampers.com

Posted 1 month ago

“Very disappointing that November is considered Christmas Delivery. I am sure it said such in the fine print and every year I have paid extra to select a date but I did not this year. Hindsight is a wonderful thing.”

Helpful Report

Posted 1 month ago

Dear Kristine, I’m really sorry for the experience you’ve had with this delivery. Our Christmas delivery window is 01/12–08/12, and your order was despatched for a 1st December delivery date. You are absolutely right that no Christmas deliveries should have been arriving in November. I can see the carrier delivered your parcel a day early. They may have thought they were exceeding expectations by doing this, but I understand how frustrating it is when it doesn’t line up with what you planned for, and I sincerely apologise. A member of our Customer Care team will also be in touch regarding the case you raised, so we can provide further support. I hope we can resolve this for you, and that your gifts were still very much appreciated. Thank you for choosing us. Kind regards, Nicole (Operations Manager)

Posted 1 month ago

“Ordered on Tuesday (fast 2-day service) to be delivered to friends after a funeral. Didn’t arrive. No communication from the seller or delivery company. It’s now Sunday 1.15pm and still not delivered or even out for delivery. Unreliable service, disappointing for all concerned.”

Helpful Report

Posted 1 month ago

Dear Richard, I’m so sorry for the upset this has caused, especially at such a difficult time. Your order should have been delivered on time, and you should have been kept updated throughout. I’m genuinely sorry this wasn’t the case. This isn’t the level of service we aim to provide, and a member of our team will be in touch shortly to look into what went wrong and put this right for you. Kindest regards, Hampers.com Customer Care Team

Posted 1 month ago

“Good selection of hampers, reasonably priced. Great to be able to choose a delivery day. My friend always tells me how they love opening the hamper to see whats inside, and always pleased”

Helpful Report

Posted 1 month ago

Dear Michelle, Thank you so much for taking the time to leave a review. I’m really glad to hear you’re happy with the selection and the ability to choose a delivery day. It’s lovely to know your friend enjoys opening the hamper too - that’s exactly what we aim for. We appreciate you choosing hampers.com and hope to welcome you again soon. Kindest regards, Nicole (Operations Manager)

Posted 1 month ago

“Good selection of gits at reasonable prices. Easy to order and delivered perfectly Thank you will definitely use these again.”

Helpful Report

Posted 1 month ago

Dear Alan, Thank you so much for your kind review. I am really pleased to hear that you found a good selection of gifts at reasonable prices, and that the ordering and delivery experience went smoothly for you. It means a great deal to us that you would choose to order again. Thank you for choosing Hampers.com. Kindest Regards, Nicole (Operations Manager)

Posted 1 month ago

“TOO MANY EVRI Emails”

Helpful Report

Posted 1 month ago

Dear Paul, I’m really sorry to hear you received an excessive number of update emails from Evri. I understand how this can take away from the smooth experience we aim to provide. Thank you for bringing it to our attention -we will review this with the courier to ensure notifications are more balanced going forward. I hope your gift was warmly received, and thank you for choosing us. Kindest Regards, Nicole (Operations Manager)

Posted 1 month ago

“Really disappointed. The pictures on the website do not resemble what we just received. The hamper basket is nothing like the picture, the cheese on the website is coated in wax and looks lovely, the one that arrived has no wax and is in vacuum packed plastic. Such a disappointment… Glossy pictures but the result was a long way short of what was advertised. Won’t be using this company again.”

Helpful Report

Posted 1 month ago

Dear Dave, Thank you for your feedback. We are very sorry to hear that your hamper did not meet your expectations. Please note that a member of our Customer Care team has been in touch and resolved this matter for you. We sincerely apologise for the disappointment caused and appreciate you bringing this to our attention. Kind regards, Naomi (Customer Care)

Posted 1 month ago

hampers.com is rated 4.8 based on 30,662 reviews