hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 30,662 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My friends in England who got the hampers are really pleased with them the panettone was delicious the chocolate disappeared quickly so that’s what is nice when you send a gift and it’s enjoyed and made them happy”

Helpful Report

Posted 1 month ago

Dear Colleen, Thank you for your lovely review. We’re thrilled to hear that the hampers were enjoyed and that the panettone and chocolate were a hit. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

“This order arrived ahead of shedule, the evening before, but fortunately it was not a problem. It was a birthday present for a friend, who I understand is very pleased with the gift.”

Helpful Report

Posted 1 month ago

Dear Pauline, Thank you for your lovely review. We’re glad to hear the order arrived ahead of schedule and that the birthday gift was well received. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

“Easy to order, arrived promptly and my family are delighted with the contents”

Helpful Report

Posted 1 month ago

Dear Mrs Border, Thank you for your lovely review. We’re glad to hear the ordering was easy, the delivery was prompt, and that your family is delighted with the contents. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

“Delivery was meant to be on the 1st Dec. Paid for next day. Never arrived. Recipients were unavailable after that date. As I didn’t get a notification by the 2nd of delivery I phoned to cancel as was no longer any use. Was told out for delivery but it was no longer any use but they cancelled delivery & refunded right away. Bit of a let down really and I’ve used them many times.”

Helpful Report

Posted 1 month ago

Dear Elaine, Thank you for your review. I’m very sorry your order did not arrive on the planned delivery date. This is not the level of service we aim to provide, and we have reviewed this internally. I’m pleased the team were able to cancel the delivery and process your refund promptly, though I appreciate the experience was still disappointing, especially as a returning customer. Thank you for sharing your feedback, and we hope you will consider giving us another chance in the future. Kindest regards, Team hampers.com

Posted 1 month ago

“Wonderful, I am very happy because I have been continuously updated from instance of order to delivery!”

Helpful Report

Posted 1 month ago

Dear Georghios, Thank you for your lovely review. We’re glad to hear you were continually updated from order to delivery and that you’re happy with the service. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

“Received an hamper and it is lovely, it as things in there that i like well worth the money and delivered when said”

Helpful Report

Posted 1 month ago

Dear Jeff, Thank you so much for your lovely review. We’re delighted to hear the hamper is lovely, offers items you like, and that it was delivered when expected. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

“A shame about the personal message which was for different customer”

Helpful Report

Posted 1 month ago

Dear Norman, I’m sorry for any confusion regarding the gift message. Your message is printed on a plain gift card and attached to the top of the box in a paper document pouch. It sits right next to the address label, so it’s easy for the recipient to spot and won’t be missed - and don’t worry, it isn’t visible to the courier. If it didn’t appear as expected, please do get in touch with us so we can look into this for you. Kindest regards, Team hampers.com

Posted 1 month ago

“The parcel was delivered exactly in the time specified. I was able to track its progress accurately.”

Helpful Report

Posted 1 month ago

Dear Helga, Thank you for your kind review. We’re glad the parcel arrived exactly on the time specified and that you were able to track its progress accurately. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

“Received a super hamper for a Christmas gift recently. Its lovely, nice products, chocs, nuts, tea, coffee, Processo and red wine. A lovely gift.”

Helpful Report

Posted 1 month ago

Dear Barrie, Thank you so much for your fantastic review. We’re thrilled the hamper made a lovely Christmas gift with such nice products. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

“hamper delivered as usual in time for Christmas.Everyone is happy.”

Helpful Report

Posted 1 month ago

Dear W R Chatterton, Thank you so much for your fantastic review. We’re thrilled the hampers arrived in time for Christmas and that everyone is happy. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

“Excellent choice of products, reasonably priced. Clear description of the contents, with pictures as well. Very easy to order. Delivered on time and with care, information about delivery provided.”

Helpful Report

Posted 1 month ago

Dear Larissa, Thank you so much for your fantastic review. We’re thrilled you found our product range excellent, descriptions clear, and ordering process easy, with on-time delivery. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

“The hampers themselves are great and the online transaction easy, the only mistake I made this year was marking them for "Christmas Delivery" instead of choosing an actual date, as for some reason "Christmas Delivery" meant they were all delivered on 29th & 30th November and not as I assumed closer to Christmas. So now our family have all received their Christmas presents super early.”

Helpful Report

Posted 1 month ago

Dear Samantha, I’m really sorry for the experience you’ve had with this delivery. Our Christmas delivery window is 01/12–08/12, and your order was despatched for a 1st December delivery date. You are absolutely right that no Christmas deliveries should have been arriving in November. I can see the carrier delivered your parcel a day early. They may have thought they were exceeding expectations by doing this, but I understand how frustrating it is when it doesn’t line up with what you planned for, and I sincerely apologise. We hope your family enjoy their splendid gifts and you have a beautiful Christmas. Thank you for choosing us. Kindest Regards, Team Hampers.com

Posted 1 month ago

“Receiver was delighted with gluten free offering this holiday season”

Helpful Report

Posted 1 month ago

Dear Kathy, Thank you so much for your fantastic review. We’re thrilled to hear the gluten free offering was well received this holiday season. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

“these come in like 2 days and are super good quality”

Helpful Report

Posted 1 month ago

Dear Paul, Thank you so much for your fantastic review. We’re thrilled to hear the hampers arrived quickly and are of great quality. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

“Products really squished inside on both hampers that I purchased, with dented items inside”

Helpful Report

Posted 1 month ago

Dear Emrah, Thank you for your review. I’m very sorry to hear that the items inside both hampers arrived squished and dented. This is not the standard we aim to provide, and I apologise for the disappointment this caused. I can see a member of our Customer Care team has already been in touch to look into this for you and offer further support. Kindest regards, Team hampers.com

Posted 1 month ago

“your asking for a reveiw and I have not received the hamper yet. a bit premature dont you think!”

Helpful Report

Posted 1 month ago

Dear David, Thank you for your review. I’m very sorry to hear that your order hasn’t arrived as expected. This is not the level of service we aim to provide, and I understand how concerning and inconvenient this must be. Sincere apologies. A member of our Customer Care team will be in touch as a priority to investigate this for you and provide an update. Kindest Regards, Team Hampers.com

Posted 1 month ago

“Lovely little hamper and amazing customer service just so easy.”

Helpful Report

Posted 1 month ago

Dear Joanne, Thank you so much for your lovely review. We’re thrilled you enjoyed the hamper and found our customer service amazing and easy. If you need anything else, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

“Although I received an e-mail stating that the carrier was expecting 2 items, on Friday & delivery date as stated by Hampers was today 1st Dec.they have not been delivered yet nor has the carrier confirmed that they have actually received them yet from Hampers. I do not know who is causing the delay. I had no trouble with delivery last year.”

Helpful Report

Posted 1 month ago

Dear Ann, Thank you for your review. I’m very sorry to hear that your items haven’t arrived as expected and that the carrier has not yet confirmed receipt on their side. This is not the level of service we aim to provide, and I understand how concerning and inconvenient this must be, especially after having a smooth delivery last year. A member of our Customer Care team will be in touch as a priority to investigate this for you and provide an update. Sincere apologies again. Kindest regards, Team Hampers.com

Posted 1 month ago

“Excellent Hamper. We have tried several of the competitors, and this was the best.”

Helpful Report

Posted 1 month ago

Dear Andy, Thank you so much for your fantastic review. We’re delighted to hear that hampers.com offered the best option among competitors. If you ever need any help or have a request for future gifts, please don’t hesitate to get in touch. Kind regards, Team hampers.com

Posted 1 month ago

“I have paid £79 for a Fireside hamper which contained £43 62 worth of contents. Plus what must surely be the most expensive basket and straw. I feel conned and will certainly never buy a hamper again.”

Helpful Report

Posted 1 month ago

Dear Sue, Thank you for your review. I’m really sorry to hear you were disappointed with the value of your hamper. Our pricing reflects the artisan quality products included, along with the presentation, packaging and the care that goes into selecting and packing each hamper so it arrives as a complete gift experience. I truly hope the recipient greatly appreciated the hamper, and I’m sorry this experience left you feeling let down. We hope you will consider giving us another chance in the future. Kindest regards, Team Hampers.com

Posted 1 month ago

hampers.com is rated 4.8 based on 30,662 reviews