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hampers.com Reviews

4.8 Rating 27,173 Reviews

98 %

of reviewers recommend hampers.com

Company Reviews

Product Reviews

4.8

Based on 27,173 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have used hampers.com twice now. Have found the website such a breeze to navigate. The products are exactly as advertised and according to my son are delicious. Both times my order has been delivered at the time stated and presented brilliantly. Will definately use this service again.”

Posted 6 days ago

Dear Heather, We are deeply grateful to you for your incredible support and for taking the time to give us a remarkable 5-star rating. We are so touched to hear that you have returned as a customer and that we have been able to exceed your expectations with our products and services on both occasions. Thank you for choosing hampers.com for your gifting needs. We understand how important it is to find the perfect gift for your loved ones, and we are honoured to have the opportunity to be a part of that process. We hope to continue serving you and your loved ones with the same level of care and attention in the future. Kindest Regards, Nicole (Customer Care Manager)

Posted 5 days ago

“Fantastic service, its hard to find a gift for family when living overseas. However hampers.com were great to deal with and kept me posted all the way. Thank you”

Posted 6 days ago

Dear Valued Customer, We greatly appreciate your kind and glowing review. We know how much it means to be able to stay connected with loved ones, especially when you're far away. We are delighted to have been able to assist you in sending such a thoughtful gift. We sincerely hope that your loved ones enjoyed it and felt your love and care from afar. Thank you for choosing us and we truly look forward to the opportunity to welcome you again sometime soon. Kindest Regards, Nicole (Customer Care Manager)

Posted 5 days ago

“Decent price, and arrived on time”

Posted 6 days ago

Dear Michael, Thank you for your 5-star rating and for leaving such a positive review on hampers.com! We truly appreciate your feedback. We're delighted to hear that you were very happy with our service. We value your satisfaction and hope to welcome you again soon! Kind regards, Nicole (Customer Care Manager)

Posted 5 days ago

“The service and delivery today to Deal were excellent. Our friend was delighted with his hamper. Thankyou soo much”

Posted 6 days ago

Dear Ms Martin, Thank you for taking the time to leave a review and rating our hamper gift with 5 stars. We are delighted to hear that your friend loved it. Thank you for choosing to shop with us. Kind regards, Nicole (Customer Care Manager)

Posted 5 days ago

“Thankyou for delivering the hamper so promptly. Our friend Robin is delighted with it.”

Posted 6 days ago

Dear Cindy, Thank you so much for your amazing 5-star rating and fantastic review of hampers.com! We truly appreciate your feedback and are thrilled to hear that everything exceeded your expectations. We're delighted that your dear friend Robin enjoyed his thoughtful gift. Once again, thank you very much for your kind words and for choosing hampers.com. We look forward to welcoming you again in the future! Warm regards, Nicole (Customer Care Manager)

Posted 5 days ago

“Ordering and delivery were quick and easy. The parcel was well packed and looked attractive. The contents ( which are disappearing very fast !) are delicious and there was ample jam and cream for the large scones. The biscuits just melt in your mouth. Very pleased with the whole experience.”

Posted 6 days ago

Dear Brenda, We are deeply grateful for your kind and generous 5-star rating. It means the world to us that we were able to provide you with exceptional service and products that exceeded your expectations. Your trust and loyalty are the foundation of our business, and we are honoured to have earned them. We can't wait to welcome you back soon and continue to serve you with the same level of care and attention to detail that you deserve. Kindest Regards, Nicole (Customer Care Manager)

Posted 5 days ago

“I had difficulty with my email and the Customer Service were super helpful. There was a problem with the delivery but it was rectified very quickly. I can’t fault them. The hamper was a birthday gift and was delightfully received. I was pleased with all aspects of this company.”

Posted 6 days ago

Dear Heather, Thank you for your kind and glowing review. I am pleased to hear that our Customer Care team was able to assist you and rectify your concerns. It's great news that the hamper was delightfully received. Thank you so much for trusting us to help share the joy of gifting on your behalf. We hope to have the pleasure of welcoming you back sometime soon. Kindest Regards Nicole (Customer Care Manager)

Posted 5 days ago

“Easy website to navigate with plenty of choice for a variety of occasions! Delivered on date requested for a birthday, very Happy as did this remotely from Australia! Thanks.”

Posted 1 week ago

Dear Valued customer, Thank you for your 5* rating and feedback, we really appreciate it. We are thrilled to hear that you found it easy to order through our website and you were impressed with our hamper range. We are glad to hear that delivery was made on time, we hope your recipient had a lovely birthday and the hamper made their day even more special! Thank you for shopping with us. Kind regards, Gemma (Customer care)

Posted 6 days ago

“I sent this hamper as a birthday gift and they loved it”

Posted 1 week ago

Dear Rajbir, Thank you for your review and 5* rating, it is much appreciated. We are so pleased that the hamper gift was well received for your recipients birthday. We hope they had a wonderful birthday! Thank you for shopping with us. Kind regards, Gemma (Customer care)

Posted 6 days ago

“Quick and easy to order and receipient was amazed by the quality”

Posted 1 week ago

Dear valued customer, Thank you so much for your review and positive feedback, we really appreciate it. We are so thrilled that your recipient was amazed by the quality of the hamper they received and you found it easy to order through us! Thank you for shopping with us, we hope to see you place another order with us soon. Kind regards, Gemma (Customer care)

Posted 1 week ago

“I am in Australia and wanted to get a gift for my dads birthday in the UK, I ordered the hamper the night before and it arrived early at his workplace 😀 service was amazing and my dad was over the moon with the hamper. Will definitely be using again. Thank you 😊”

Posted 1 week ago

Dear valued customer, Thank you for your review and 5* rating! We are so pleased that you found our service to be amazing and your dad was over the moon with his hamper! We try to make our website easy to order for people worldwide who wish to order for a loved one in the UK so we are so pleased we made this possible for you. We hope to see you place another order with us again soon. Kind regards, Gemma (Customer care)

Posted 1 week ago

“I,ve sent several of these hampers and everyone delighted with contents.”

Posted 1 week ago

Dear valued customer, Thank you for your 5* rating and kind words, we really appreciate it. We are thrilled to hear that you have used us several times now, your trust in us to send hampers that bring joy to your friends and family means the world to us. We hope you continue to use us for all your gifting needs! Thank you for being a loyal customer of ours. Kind regards, Gemma (Customer care)

Posted 1 week ago

“Easy to order, reliable updates, satisfied friend Good experience all round”

Posted 1 week ago

Dear Michael, Thank you for your review, we really appreciate the 5* rating. We are thrilled to hear that you found it easy to order and appreciated our delivery updates. Most importantly we are delighted to hear that your recipient was satisfied with your gift, we hope they thoroughly enjoyed their treats! Thank you for shopping with us. Kind regards, Gemma (Customer care)

Posted 1 week ago

“The service exceeded my expectations”

Posted 1 week ago

Dear Didimo, Thank you for your review and kind words, we are thrilled to hear that we exceeded your expectations! We hope your recipient enjoyed their goodies. Thank you for choosing to shop with us, we hope to see place another order with us soon. Kind regards, Gemma (Customer care)

Posted 1 week ago

“Beautifuly presented, packed with delicious treat! Would definitely recommend!”

Posted 1 week ago

Dear valued customer, Thank you for your 5* rating and review. We are delighted to hear that you found the hamper to be beautifully presented and packed with delicious treats! We work hard to ensure all our hampers are eye catching and packed with care with the finest artisan products, so we are so pleased this was noted by you. Thank you for choosing to shop with us, we hope you do so again. Kind regards, Gemma (Customer care)

Posted 1 week ago

“Easy to navigate and recipient very pleased with the gift”

Posted 1 week ago

Dear Valued customer, Thank you so much for your kind words and 5* rating! We are so thrilled to hear that you found our website easy to navigate and your recipient was very pleased with their gift! Thank you for choosing to shop with us, we hope you do so again soon. Kind regards, Gemma (Customer care)

Posted 1 week ago

“Always happy with the service from this company.They make the whole process of choosing and ordering gift hampers simple and straightforward. As a customer living in Australia with family in U.K. I have peace of mind knowing my gift will arrive safely and on time.It’s great that they let me know when it has been delivered and who has received it.Great company,quality hampers!”

Posted 1 week ago

Dear Rosalind, Thank you so much for your fantastic 5-star rating of hampers.com! We truly appreciate your loyal support as a customer and are thrilled to hear that you are always happy with our service. We understand the importance of making the gift selection and ordering process as simple and straightforward as possible for our customers. We are more than delighted to know that you find our system convenient and user-friendly. It's fantastic to hear that our delivery service brings you peace of mind, especially when your loved ones are far away. Ensuring the safe and timely arrival of your gifts is our top priority. We are glad that our delivery notifications give you the reassurance you need, letting you know when your hampers have been delivered and who received them. Once again, thank you for your continuous support and kind words. We are truly grateful to have you as a valued customer. We look forward to serving you and providing you with exceptional quality hampers for many years to come. Warmest regards, Gemma (customer care)

Posted 1 week ago

“pretty nice packing, speedy delivery, yummy and attractive snacks for kids.”

Posted 1 week ago

Dear May, Thank you so much for your fantastic 5-star rating of hampers.com! We truly appreciate your kind words and feedback. We are delighted to hear that you found our packing to be pretty nice, and that our delivery was speedy. We take pride in ensuring that your order arrives in perfect condition and as quickly as possible. Moreover, we're thrilled to know that you were pleased with the yummy and attractive snacks we included in the hamper for kids. We believe that providing enjoyable treats is a wonderful way to make our hampers even more delightful. Thank you once again for choosing hampers.com and for taking the time to share your review. We look forward to serving you again in the future! Warmest regards, Gemma (Customer care)

Posted 1 week ago

“The company offers both large and small hampers to fit most budgets. There was a minor glitch in my order, which they responded to promptly, with a well thought out explanation and generous apology. I'm from the UK and live in the US, so this service gives me confidence that I have gift options for my UK folks!”

Posted 1 week ago

Dear valued customer, Thank you for taking the time to give hampers.com a fantastic 5-star rating! We greatly appreciate your support and loyalty as our valued customer. We are delighted to hear that our range of hampers, catering to both large and small budgets, meets your gifting needs perfectly. We apologize for the minor glitch in your order, but we are pleased that we were able to promptly address it with a well thought out explanation and extend our sincerest apologies. Ensuring your satisfaction is always our top priority. Furthermore, we are thrilled to know that our service provides you with the confidence to find the perfect gifts for your UK folks while living in the US. Distance should never hinder the joy of giving! Thank you once again for your glowing review and for being a loyal customer of hampers.com. We look forward to serving you again in the future! Warmest regards, Gemma (Customer care)

Posted 1 week ago

“Nice good delivery and enjoyed”

Posted 1 week ago

Thank you so much for your outstanding 5-star rating of hampers.com! We greatly appreciate your kind feedback and are thrilled to hear that you had a positive experience with us. We are delighted to know that you found our delivery service to be nice and good. Our team works hard to ensure that every hamper arrives promptly and in perfect condition, so it's wonderful to hear that you enjoyed it. Thank you once again for choosing hampers.com, and we look forward to serving you again in the future. Kind regards, Gemma (Customer care)

Posted 1 week ago

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hampers.com is rated 4.8 based on 27,173 reviews