hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 30,662 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service provided was speedy and efficient. The contents of the hamper choosen was perfect and very well received. Thank you”

Helpful Report

Posted 1 week ago

Dear Anna, Thank you for your wonderful 5-star review. We’re delighted the service was speedy and the hamper contents were perfect and well received. We appreciate your kind words and look forward to welcoming you again. Kind regards, Team hampers.com

Posted 1 week ago

“I must say that I am very impressed by the top quality and tasty items in your cream tea hamper, and I am looking forward to tasting your delicious looking Genoa cake, it reminds me of my Mother who used to bake lovely fruit cakes. I must admit that this hamper is not a gift for anyone, but just for an old pensioner who lives alone and cannot get out to far in the winter cold, so I was very grateful for your delivery plus I had run out of tea bags, I must praise your English tea bags top draw.”

Helpful Report

Posted 1 week ago

Dear Brendan, Thank you so much for your lovely words. We’re truly pleased to hear you enjoyed the cream tea hamper and that the Genoa cake brought back fond memories. It’s wonderful to know the delivery helped during the winter months, and we’re glad our English tea bags were a comforting addition. We’re here anytime you’d like to treat a loved one or yourself in the future. Kind regards, Team hampers.com

Posted 1 week ago

“Good service Didn't get total 1st order discount”

Helpful Report

Posted 1 week ago

Dear Rajesh, Thank you for your kind words about our service. I’m sorry to hear there was confusion regarding the 1st order discount. If you still require further assistance, please reach out to us at help@hampers.com so we can review the discount applied and assist accordingly. Kind regards, Team hampers.com

Posted 1 week ago

“Awful service from start to finish..! i ordered a christmas hamper for my father to be delivered on 22nd…(that’s what they said!) it never happened!!! i contacted CS for answers and to request a compensation or refund…i never anything for ages. They only then turned up with the hamper in the new year, only for the driver to attempt delivery, but then took the parcel BACK!! my father informed me that the delivery turned up in one of the cleaning company vans that operate in our area..! how is it even hygienic to deliver foodstuffs in a van that has chemicals, dirty mops and other stuff in it…?!?!? ABSOLUTELY awful service. i would NOT ever give them the time of day again.”

Helpful Report

Posted 1 week ago

Dear Pete, We sincerely apologise for the experience you’ve described and are truly sorry for the frustration, distress, and disappointment this has caused. This is not the standard of service we aim to provide, and we completely understand how upsetting this must have been, particularly as the order was intended as a Christmas gift for your father. We’re very sorry for the lack of timely communication, the confusion around delivery, and the concerns raised about how the parcel was handled. We appreciate you taking the time to share this feedback, as it highlights where we fell short. A member of our team will be in contact with you directly to address this properly and follow up with an apology and resolution. Please accept our sincere apologies for letting you down on this occasion. Kindest Regards, Team Hampers.com

Posted 1 week ago

“Thank you from all of us at Paysecure to Quinn and the team. Such a lovely gift to receive with lovely content, feels really special when you receive one of your hampers. Thank you!”

Helpful Report

Posted 2 weeks ago

Dear Karin, Thank you for the wonderful message. We’re thrilled the hamper felt special and that you enjoyed it. We’ll pass on your kind note to Quinn and the team. Kind regards, Team hampers.com

Posted 2 weeks ago

“Thank you, our mother enjoyed a surprise hamper. Sadly the delivery company was not so good. The delivery company said that they tried deliver the parcel when the recipient was not in but this was correct. She waited but no one came . They delivered the parcel the next day and the delivery person put the parcel on the floor , took photo but did not offer to help our elderly mum pick up the parcel of the street floor. It would have been helpful if the delivery person could have at least picked it up and put the parcel in her arms. Poor show of the delivery company. We would like to use the hamper company again as it was easy to navigate and the hampers are awesome, but hope the delivery is better next time Thank you hampers .co”

Helpful Report

Posted 2 weeks ago

Dear Annette, Thank you for taking the time to share your experience. We’re really pleased to hear your mother enjoyed the surprise hamper and that you found our website easy to navigate and the hampers themselves to be of a high standard. We’re very sorry to read about the delivery experience and understand how upsetting that must have been, particularly given your mother’s circumstances. That is certainly not the level of care we would want associated with our deliveries, and we sincerely apologise for the distress this caused. Thank you for your kind words about our hampers and for considering using us again. We truly hope your next experience is a much smoother one. Kindest regards, Team Hampers.com

Posted 2 weeks ago

“I received a lovely hamper for Christmas. The quality was exceptionally high with sourdough crackers, cheese, mince pies, biscuits, breakfast tea etc. It also had the nicest chutney I have ever tasted - Mrs Darlingtons Spicy Tomato and Sticky Onion Chutney. So nice it would be lovely if the jar was bigger. I would certainly recommend the hamper it was a lovely gift with nothing wasted.”

Helpful Report

Posted 2 weeks ago

Dear Wendy, Thank you for the wonderful feedback. We’re delighted the hamper exceeded expectations and that the items, including Mrs Darlingtons Chutney, were a hit. We’ll pass on your kind note about the chutney being so tasty. Kind regards, Team hampers.com

Posted 2 weeks ago

“Delivered as promised, recipient very pleased”

Helpful Report

Posted 2 weeks ago

Dear Karen, Thank you for the kind words. We’re glad it arrived as promised and that the recipient is pleased. Kind regards, Team hampers.com

Posted 2 weeks ago

“I was assured that a hamper purchased for my daughter would arrive on Christmas Eve. On Christmas Eve I received an email informing me of delivery problems and the hamper ended up being delivered on the Saturday after - 27th December. If I had known that Evri were the couriers I would not have ordered. A very disappointing experience!”

Helpful Report

Posted 2 weeks ago

Dear Helen, We offer our sincere apologies for the delay that occurred and completely understand how disappointing this experience must have been. When a delivery is expected for such an important occasion, especially Christmas Eve, any delay is incredibly frustrating, and we’re very sorry that this let you down. Please accept our genuine apologies for the inconvenience and disappointment caused. We truly hope you will consider giving us another chance in the future. Kindest regards, Team Hampers.com

Posted 2 weeks ago

“Complaints about your company? Promised Christmas delivery. Paid £30 Shipping for this. Email on Christmas Eve advising not possible to deliver for Christmas. You have multiple email addresses - difficult to figure out which one is monmitored and read! Impossible to talk to a human!! and Replies not received from emails. Very unhappy with your Service and very unlikely to give you any future business. Your buttons below are not working properly - apart from awarding you a Zero in response to recommending hampers to friends or colleagues, ticking the other boxes in respomnse to speed of delivery/overall experience/ results in three boxes turning green giving a response of 'as expected' You can't even get that right!!”

Helpful Report

Posted 2 weeks ago

Dear Vivian, We’re truly sorry for the delay that occurred and for the frustration and disappointment this caused. Please accept our sincere apologies for how this situation was handled, as this is not the experience we want for our customers. A member of our team will be in touch with you directly to follow this up and provide support. We’re very sorry for letting you down on this occasion. Kindest Regards, Team Hampers.com

Posted 2 weeks ago

“Very nice choices”

Helpful Report

Posted 2 weeks ago

Dear Shoma, Thank you for the kind words. We’re glad you liked the choices! Kind regards, Team hampers.com

Posted 2 weeks ago

“Recipient's very happy with the hamper, quick delivery too!”

Helpful Report

Posted 2 weeks ago

Dear Seema, Thank you for sharing positive feedback. We’re delighted to hear the recipient is happy with the hamper and that delivery was quick. Kind regards, Team hampers.com

Posted 2 weeks ago

“Yes thankyou a great job done”

Helpful Report

Posted 2 weeks ago

Dear Dave, Thank you for your kind words. We’re glad you’re happy with the job we did. Kind regards, Team hampers.com

Posted 2 weeks ago

“Great product offerings; great customer service and help desk. Keep it up guys.”

Helpful Report

Posted 2 weeks ago

Dear Neil, Thank you for your kind words about our product range and customer service. We’re glad you’re happy with the experience. We’ll keep it up and look forward to serving you again soon. Kind regards, Team hampers.com

Posted 2 weeks ago

“Paid additional charge for next day delivery which didn't happen. Not happy it was not delivered on the correct day.”

Helpful Report

Posted 2 weeks ago

Dear Eric, We’re very sorry that your next-day delivery didn’t arrive as expected, especially after the extra charge. We’ll investigate what went wrong and ensure the issue is resolved promptly. A member of our team will be in touch shortly to follow up. Kind regards, Team hampers.com

Posted 2 weeks ago

“Easy to order Very helpful even when I got the address wrong they sorted it Highly recommend Owen New Zealand”

Helpful Report

Posted 2 weeks ago

Dear Owen, Thank you for your kind review. We’re glad the ordering was easy and that we could help with the address mix-up. We truly appreciate your recommendation and look forward to welcoming you again soon. Kind regards, Team hampers.com

Posted 2 weeks ago

“Thank you so much for the beautiful gifting process. It was simple, fast and effective especially as i reside outside the UK and needed a gift delivered to Scotland. So am very happy.”

Helpful Report

Posted 2 weeks ago

Dear Avril, Thank you for sharing your wonderful review. We’re thrilled the gifting process was simple, fast, and effective for you, especially when sending to Scotland from outside the UK. We truly appreciate your kind words and look forward to welcoming you again soon. Kind regards, Team hampers.com

Posted 2 weeks ago

“Excellent service”

Helpful Report

Posted 2 weeks ago

Dear Neil, Thank you for your fantastic feedback. We’re thrilled you had excellent service. We look forward to serving you again soon. Kind regards, Team hampers.com

Posted 2 weeks ago

“Probably one of the best deliveries and products that we have ever had.”

Helpful Report

Posted 2 weeks ago

Dear David, Thank you for your fantastic feedback. We’re thrilled you enjoyed the delivery and products so much. We look forward to serving you again soon. Kind regards, Team hampers.com

Posted 2 weeks ago

“Hello, beautifully presented hamper, delicious contents, my only negative comment is that the lightly salted crisps were out of date, best before 01/12/25 they still tasted nice but thought I would bring to your attention as you may want to check your stock, many thanks.”

Helpful Report

Posted 2 weeks ago

Dear Siobhan, Thank you very much for taking the time to share your feedback and for your kind words about the presentation and the delicious contents of the hamper. We’re delighted to hear that you enjoyed it. We’re very sorry to learn about the issue with the crisps being past their best-before date. That’s not acceptable, and we sincerely apologise for this oversight. Thank you for bringing it to our attention, as it allows us to review our stock checks and prevent this from happening again. A member of our team will be in contact with you shortly to follow this up. Please accept our apologies once again, and thank you for your understanding. Kindest regards, Team Hampers.com

Posted 2 weeks ago

hampers.com is rated 4.8 based on 30,662 reviews