hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.81

4.8 Rating 29,637 Reviews

98 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The hampers where great, thank you :)”

Helpful Report

Posted 1 week ago

Dear Danny, Thank you for your kind review! We're thrilled to hear that you found the hampers to be great. Your feedback truly inspires us to keep delivering quality. We look forward to serving you again soon! Warm wishes, Naomi (Customer Care)

Posted 2 days ago

“The selaction, quality and appearnce of the hampers is magnifent. The staff are reliable and the hampers unfailingly arrive with people I am sending them to allover the UK at the correct time and in great condition”

Helpful Report

Posted 3 weeks ago

Dear Geofffrey, Thank you for your kind review! We're delighted to hear that you find our selection, quality, and appearance of hampers magnificent. It’s great to know our reliable team ensures timely deliveries in perfect condition. Your satisfaction means the world to us! Looking forward to serving you again soon. Warm wishes, Naomi (Customer Care)

Posted 2 weeks ago

“Arrived on time and recipients impressed”

Helpful Report

Posted 3 weeks ago

Dear Nick, Thank you for your great review! We're thrilled to hear that your hamper arrived on time and made such a positive impression on the recipients. It’s always our goal to provide a seamless experience, and your feedback means a lot to us. Looking forward to serving you again soon! Warm regards, Naomi (Customer Care)

Posted 3 weeks ago

“Not happy! I plan ahead and have had no issues until now. Was not able to designate the week that I wanted the hamper delivered. What happened? This has not been an issue before!!!”

Helpful Report

Posted 1 month ago

Dear Marilyn, Thank you for reaching out and sharing your feedback. We're sorry to hear that you faced an issue with selecting your delivery week this time. We understand how important planning is, and we appreciate your continued support. Your comments will help us improve the experience for future orders. If you have any further questions or need assistance, please don’t hesitate to get in touch! Warm regards, Naomi (Customer Care)

Posted 1 month ago

“It was a lovely hamper, much appreciated by our son for his birthday. The reason I gave 4 star as I feel it was a bit pricey for what was there”

Helpful Report

Posted 1 month ago

Dear Mary, Thank you for your thoughtful review! We're delighted to hear that your son appreciated his birthday hamper. We understand that pricing can be a concern, and your feedback is invaluable as we continuously strive to provide great value. We truly appreciate your support and hope to welcome you again in the future. Warm regards, Team hampers.com

Posted 1 month ago

“The Italian hamper was selected for our daughter's birthday as a reminder of her wedding there. On the Friday before its delivery was due on the Monday,p we were contacted by a very nice gentleman from the company. He wanted to apologise because the company was unable to fulfill all the advertised contents of the hamper due to their own delivery issues prior to delivery to our daughter. Would we be happy to have substituted items,choose another hamper, even if more expensive or rearrange the delivery day to allow for their delvery to arrive. We opted for substitutes! The hamper was delivered on the given day & our daughter was delighted with it. We would like to thank Hampers.com for their attention & honesty regarding the delivery problem they encountered & for their willingness to resolve the issue as best they could. Perhaps, next time a note could be added when describing hamper contents if the company are experiencing delivery issues themselves . Then giving the customer options to choose from. Hence 4 not 5 stars.”

Helpful Report

Posted 1 month ago

Dear Anne, Thank you for taking the time to share your experience with us! We're delighted to hear that your daughter loved her birthday hamper, despite the substitutions. Our team always strives to provide excellent service and communication, and your feedback about adding notes during times of delivery challenges is invaluable. We truly appreciate your understanding and support. Warm regards, Naomi (Customer Care)

Posted 1 month ago

“Ordering of hamper was simple with precise items explained.”

Helpful Report

Posted 1 month ago

Dear Cheryl, Thank you for your kind review! We're delighted to hear that you found the ordering process simple and that our item explanations met your needs. It's always our aim to provide clarity and ease for our customers. We truly appreciate your feedback and hope to serve you again in the future! Warm wishes, Naomi (Customer Care)

Posted 1 month ago

“I was looking for a nice gluten free hamper to send for a special wedding anniversary. Hampers.com do have a gluten free option- but there were very limited choices and even then it was presented in a cardboard box, rather than a nice wicker hamper. When I contacted customer service, I was told they could not pack the hamper contents into a basket for me. Delivery went well but shame on Hampers.com for discriminating against people with a lifelong medical problem”

Helpful Report

Posted 1 month ago

Dear Andrew, Thank you for taking the time to share your feedback. We're truly sorry to hear that the gluten-free hamper options didn’t meet your expectations for such a special occasion. We always aim to offer a thoughtful selection to cater to all dietary needs, and we understand the importance of both presentation and variety. Our Customer Care team will be in touch with you directly to discuss your experience in more detail and explore how we can assist you. Thank you again for your review. It’s appreciated and helps us continue improving our service. Kindest Regards, Nicole (Customer Care Manager)

Posted 1 month ago

“Lots of options to choose from, speedy delivery. Was kept well informed of the status of my order.”

Helpful Report

Posted 1 month ago

Dear Amanda, Thank you for your wonderful review! We’re delighted to hear that you enjoyed our wide selection and experienced speedy delivery. Keeping our customers informed is a priority for us, so it's great to know that we met your expectations. We hope to welcome you again soon. Best regards, Nicole (Customer Care Manager)

Posted 1 month ago

“Great products!! We order from Australia for Uk gifts, not seeing/feeling what your buy is always hard, but this company make it all easier. Ordered from them several times - unfortunately this time our gift tag/label wasn’t present with our personal message. Our recipient didn’t know who to thank! Bit awkward! Otherwise great!!”

Helpful Report

Posted 1 month ago

Hi Ruth, Thank you so much for your continued support and for taking the time to leave a review. We're delighted to hear that you've been pleased with our products and service, especially when ordering internationally. We’re truly sorry that the gift tag with your message was not located upon delivery. A member of our Customer Care team will be reaching out to you directly to make things right and discuss further. Warmest regards, Nicole (Customer Care Manager)

Posted 1 month ago

“Fantastic hamper my Aunty loved it. Was delivered on the date paid too but could have arrived earlier than after 7pm at night!”

Helpful Report

Posted 2 months ago

Hi Alli, Thank you so much for the wonderful feedback, knowing your Aunty loved her hamper makes our day! Our courier partners deliver right up until 20:00, so everything arrives on the date you choose. Although we realise late-evening drop-offs aren’t always convenient. We continually review our delivery partners’ performance and take all feedback on board to keep improving the experience. Thanks again for choosing us. If there’s ever anything else we can do, just let me know. Warm regards, Nicole (Customer Care Manager)

Posted 2 months ago

“Very easy to book. Have used service twice from the USA and each time order was completed on exactly the day requested. Find it to be quite expensive given products delivered but what did go was of good quality and appreciated as such by recipient”

Helpful Report

Posted 2 months ago

Dear Sandra, Thank you for your thoughtful 4-star review! We are glad to hear that you found our booking process easy and that your orders were completed on the requested days. We appreciate your feedback regarding pricing and are pleased to know that the quality of the products was appreciated by the recipient. We look forward to assisting you again in the future! Warm regards, Naomi (Customer Care)

Posted 2 months ago

“Great hamper, bought as a thank you gift!”

Helpful Report

Posted 2 months ago

Dear Carly, Thank you for your kind 4-star review! We're delighted to hear that you chose our hamper as a thank you gift. It's wonderful to know that our products are helping you express your appreciation. We hope the recipient loves it! Warm wishes, Naomi (Customer Care)

Posted 2 months ago

“Whilst I received an emal from the delivery company advising me of it's delivery, the photographic "proof of delivery" could have been anywhere. It was a box on a doorstep! If it was meant to have been definitive it should have shown the front door and the recipient.”

Helpful Report

Posted 2 months ago

Dear Graham, Thank you for your valuable feedback! We appreciate you bringing the photo proof of delivery to our attention, as we strive to improve our services. We will definitely look into enhancing our delivery confirmation process to ensure it meets your expectations. We truly value your thoughts and hope to serve you better in the future! Warm regards, Naomi (Customer Care)

Posted 2 months ago

“Very speedy delivery which was brilliant.”

Helpful Report

Posted 3 months ago

“Nice hamper. Really happy that they had an alcohol free hamper which is hard to find”

Helpful Report

Posted 3 months ago

Dear Arif, Thank you for your great 4-star review! We're so glad to hear that you appreciated our alcohol-free hamper—it's important to us to offer options that suit all preferences. Your feedback means a lot to us, and we hope to serve you again soon! Warm regards, Naomi (Customer Care)

Posted 3 months ago

“My friends didn't get the thank you card I wrote which was supposed to be attached to the gift. This was mist disappointing because they didn't know who the gift was from.”

Helpful Report

Posted 3 months ago

Dear Kathie, Thank you for taking the time to share your feedback. We sincerely apologise for the oversight regarding the thank you card not reaching your friends. We understand how important it is for them to know who the gift is from, and we're very sorry for any disappointment caused. Your comments will certainly help us improve our service. Warm regards, Naomi (Customer care)

Posted 3 months ago

“My sister in law loved her hamper - she was surprised that there were two layers of goodies inside! It was packed neatly and looked very presentable. The wicker basket will also be useful storage.”

Helpful Report

Posted 3 months ago

Dear Dee, Thank you for your lovely 4-star review! We're thrilled to hear that your sister-in-law was pleasantly surprised by the two layers of goodies and that the hamper was presentable. It's great to know that the wicker basket will serve a useful purpose as well! We appreciate your feedback and look forward to delighting you again soon. Warm regards, Naomi (Customer Care)

Posted 3 months ago

“Really nice hampers and receipients were very suprised and happy but CS could be better as I'd contacted to amend the gift note and it was still wrong. so little disspointed with that but otherwise very pleased”

Helpful Report

Posted 3 months ago

Dear Liz, Thank you for your thoughtful 4-star review! We're so pleased to hear that the hampers were a delightful surprise for the recipients. We sincerely apologise for the mix-up with the gift note, and we appreciate your feedback as it helps us improve our services. We're glad you were overall pleased, and we hope to serve you even better next time. Warm regards, Naomi (Customer Care)

Posted 3 months ago

“I didn’t see the actual product as it was a gift for a family member who lives a long distance away. However, the ordering process was easy and, the recipient was very happy.”

Helpful Report

Posted 3 months ago

Dear Alison, Thank you for your thoughtful 4-star review! We’re thrilled to hear that the ordering process was easy for you and that your family member was happy with their gift. Your feedback is important to us and motivates us to continue delivering great experiences. We hope to serve you again in the future! Warm regards, Naomi (Customer Care)

Posted 3 months ago

hampers.com is rated 4.8 based on 29,637 reviews