hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 30,632 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice choices”

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Posted 4 hours ago

“Recipient's very happy with the hamper, quick delivery too!”

Helpful Report

Posted 1 day ago

Dear Seema, Thank you for sharing positive feedback. We’re delighted to hear the recipient is happy with the hamper and that delivery was quick. Kind regards, Team hampers.com

Posted 10 hours ago

“Yes thankyou a great job done”

Helpful Report

Posted 1 day ago

Dear Dave, Thank you for your kind words. We’re glad you’re happy with the job we did. Kind regards, Team hampers.com

Posted 10 hours ago

“Great product offerings; great customer service and help desk. Keep it up guys.”

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Posted 2 days ago

Dear Neil, Thank you for your kind words about our product range and customer service. We’re glad you’re happy with the experience. We’ll keep it up and look forward to serving you again soon. Kind regards, Team hampers.com

Posted 2 days ago

“Paid additional charge for next day delivery which didn't happen. Not happy it was not delivered on the correct day.”

Helpful Report

Posted 2 days ago

Dear Eric, We’re very sorry that your next-day delivery didn’t arrive as expected, especially after the extra charge. We’ll investigate what went wrong and ensure the issue is resolved promptly. A member of our team will be in touch shortly to follow up. Kind regards, Team hampers.com

Posted 2 days ago

“Easy to order Very helpful even when I got the address wrong they sorted it Highly recommend Owen New Zealand”

Helpful Report

Posted 2 days ago

Dear Owen, Thank you for your kind review. We’re glad the ordering was easy and that we could help with the address mix-up. We truly appreciate your recommendation and look forward to welcoming you again soon. Kind regards, Team hampers.com

Posted 2 days ago

“Thank you so much for the beautiful gifting process. It was simple, fast and effective especially as i reside outside the UK and needed a gift delivered to Scotland. So am very happy.”

Helpful Report

Posted 3 days ago

Dear Avril, Thank you for sharing your wonderful review. We’re thrilled the gifting process was simple, fast, and effective for you, especially when sending to Scotland from outside the UK. We truly appreciate your kind words and look forward to welcoming you again soon. Kind regards, Team hampers.com

Posted 2 days ago

“Excellent service”

Helpful Report

Posted 3 days ago

Dear Neil, Thank you for your fantastic feedback. We’re thrilled you had excellent service. We look forward to serving you again soon. Kind regards, Team hampers.com

Posted 2 days ago

“Probably one of the best deliveries and products that we have ever had.”

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Posted 3 days ago

Dear David, Thank you for your fantastic feedback. We’re thrilled you enjoyed the delivery and products so much. We look forward to serving you again soon. Kind regards, Team hampers.com

Posted 2 days ago

“Hello, beautifully presented hamper, delicious contents, my only negative comment is that the lightly salted crisps were out of date, best before 01/12/25 they still tasted nice but thought I would bring to your attention as you may want to check your stock, many thanks.”

Helpful Report

Posted 3 days ago

Dear Siobhan, Thank you very much for taking the time to share your feedback and for your kind words about the presentation and the delicious contents of the hamper. We’re delighted to hear that you enjoyed it. We’re very sorry to learn about the issue with the crisps being past their best-before date. That’s not acceptable, and we sincerely apologise for this oversight. Thank you for bringing it to our attention, as it allows us to review our stock checks and prevent this from happening again. A member of our team will be in contact with you shortly to follow this up. Please accept our apologies once again, and thank you for your understanding. Kindest regards, Team Hampers.com

Posted 2 days ago

“Arrived on date requested”

Helpful Report

Posted 3 days ago

Dear Olwen, Thank you for your kind words. We’re glad to hear your hamper arrived on the date requested and that you’re happy with it. We appreciate your support and look forward to serving you again. Kind regards, Team hampers.com

Posted 2 days ago

“Received our first hamper from our granddaughter for Christmas . Absolutely thrilled with it . Contents were all very good quality”

Helpful Report

Posted 4 days ago

Dear Lynda, Thank you for your kind words. We’re thrilled to hear that your first hamper for Christmas arrived on time and that you’re delighted with the quality of the contents. We appreciate your support and look forward to welcoming you again. Kind regards, Team hampers.com

Posted 2 days ago

“The hamper for my daughter and her family was delivered on time. My daughter said the actual hamper container was of good quality, better than one's she has received in the past. My grand children quickly raided the hamper, and demolished some of their favourites quickly. In total the hamper and contents were of good quality, and reasonable value for the cost.”

Helpful Report

Posted 4 days ago

Dear Stacey, Thank you for your kind words. We’re glad the hamper arrived on time and that the container and contents met your expectations. We appreciate your support and look forward to serving you again. Kind regards, Team hampers.com

Posted 2 days ago

“Great selection of products and really helpful customer service team. Thanks for your help Team!”

Helpful Report

Posted 5 days ago

Dear David, Thank you for your kind words. We’re glad you found the selection great and that our customer service team was helpful. We appreciate your support and look forward to serving you again. Kind regards, Team hampers.com

Posted 5 days ago

“Very good quality and choice of products”

Helpful Report

Posted 5 days ago

Dear Margaret, Thank you for your kind words. We’re glad you’re enjoying the quality and the choice of products. We appreciate your support and look forward to serving you again. Kind regards, Team hampers.com

Posted 5 days ago

“My gift was never delivered”

Helpful Report

Posted 5 days ago

Dear Menna, I’m very sorry for the experience you had and for the disappointment this caused. We fell short here, and I completely understand how upsetting it is when delivery commitments are changed and then not met, especially for something as important as a Christmas gift. This is not the standard we aim to provide, and I’m truly sorry that what should have been a special surprise turned into a let down. Your feedback has been shared internally so this can be reviewed and learned from. Thank you for taking the time to share your experience. Kindest Regards, Team hampers.com

Posted 5 days ago

“Terrible service .....was told delivery by 12/23 for Christmas ...then told 12/24 Christmas Eve ..no delivery still . The Delivery showed up Saturday Dec 27th at 3 .07 pm. Christmas Missed ...Relatives gone ....so a complete missing . If you make a promise to deliver Dec 23rd & Can't and then say you will Dec 24th & still can't why say you will ? It cost $130 . Its Christmas so you know its always extremely busy ......Such a pity, as it was surprize present for Christmas. An example here of " Over promise & under deliver" .”

Helpful Report

Posted 6 days ago

Dear FPaul, I’m very sorry for the experience you had and for the disappointment this caused. We fell short here, and I completely understand how upsetting it is when delivery commitments are changed and then not met, especially for something as important as a Christmas gift. This is not the standard we aim to provide, and I’m truly sorry that what should have been a special surprise turned into a let down. Your feedback has been shared internally so this can be reviewed and learned from. Thank you for taking the time to share your experience. Kindest Regards, Team hampers.com

Posted 5 days ago

“Good product, reasonable price”

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Posted 6 days ago

Dear Mohamed, Thank you for your kind words. We’re glad you’re enjoying the product and that you find the price reasonable. We appreciate your support and look forward to serving you again. Kind regards, Team hampers.com

Posted 5 days ago

“It is the second year that I have chosen them for our most important clients, and they have never disappointed me. On the contrary, they have proven to be extremely helpful, kind, and professional. Today I spoke with Mohamed, who was incredibly kind, resolved my issue immediately, and was very professional. Next year, I will definitely purchase from hampers.com again. It was an absolute pleasure knowing everything was under control with you. Thanks a million!”

Helpful Report

Posted 6 days ago

Dear Alejandra, Thank you for your kind words. We’re thrilled that hampers.com has been reliable for your important clients for the second year, and that Mohamed was incredibly kind, resolved your issue promptly, and remained professional. We look forward to serving you again next year. Kind regards, Team hampers.com

Posted 5 days ago

“I ordered 2 hampers, 1 I paid extra on to select a named date for it to arrive and the other I left to be delivered anytime. The 1 I paid extra for did not arrive on the date I selected, it arrived a day later along with the 2nd hamper. I have emailed the support team to ask about this and each time I have been told my hampers arrived successfully so no response to my actual query.”

Helpful Report

Posted 6 days ago

Dear Michelle, I’m very sorry for the frustration this has caused. I completely understand why this would be disappointing, especially after paying extra for a named day delivery and then not receiving a clear response to your query. We fell short here, and I’m sorry for the lack of clarity in our communication. A member of our team will be in touch with you to look into this properly and address your concerns. Kindest Regards, Team Hampers.com

Posted 5 days ago

hampers.com is rated 4.8 based on 30,632 reviews