hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 30,889 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On-time delivery and good service and product quality with a nice packing.”

Helpful Report

Posted 1 day ago

“Everything packaged well and prompt delivery.”

Helpful Report

Posted 3 days ago

Dear Ann, Thank you for taking the time to share your feedback. We're delighted to hear that everything was packaged well and the delivery was prompt. Kind regards, Team hampers.com

Posted 2 days ago

“My brother in law loved his hamper. Delivered on time.”

Helpful Report

Posted 3 days ago

Dear Sue, Thank you for taking the time to share your feedback. We’re delighted the hamper was well received and delivered on time. Kind regards, Team hampers.com

Posted 3 days ago

“Ordering process very easy and quick, though some confusion for me as the delivery date didn’t show on the order summary, and I thought it hadn’t been recorded. Hamper delivered and friend had a lovely surprise, delighted with the contents”

Helpful Report

Posted 1 week ago

Dear Ros, Thank you for sharing your feedback. We’re glad to hear the hampers were delivered and that your friend was delighted with the contents. We’re sorry there was some confusion about the delivery date not appearing on the order summary. If you’d like, we can review your next order to ensure the delivery date is clearly shown at checkout and on the summary page. Kind regards, Team hampers.com

Posted 6 days ago

“I am glad that the order was delivered, but I had not been told that it could not be delivered on the day requested: May 26. I find that inattentive service. Otherwise, quite content.”

Helpful Report

Posted 1 week ago

Dear Donald, Thank you for sharing your feedback. We’re glad the order arrived, but we’re sorry for not meeting the May 26 delivery request and for any inconvenience caused by the lack of communication. With regards to the delivery date selected, as our warehouse is closed on Bank Holidays, this delivery date would unfortunately not have been available as an option for dispatch. We do sincerely apologise that this was not made clearer during the checkout process. Kind regards, Team hampers.com

Posted 6 days ago

“Choices were good and service and communication was very good Only issue we had was inputting a discount as code sent wouldn’t work and also wanted delivery for 26 th May but wasn’t an option so had to deliver before the birthday !”

Helpful Report

Posted 1 week ago

Dear Indira, Thank you for sharing your feedback. We’re glad you liked the choices, and that our service and communication met your expectations. We’re sorry about the discount code issue and the delivery date constraint. With regards to the delivery date selected, as our warehouse is closed on Bank Holidays, this delivery date would unfortunately not have been available as an option for dispatch. We do sincerely apologise that this was not made clearer during the checkout process. Kind regards, Team hampers.com

Posted 6 days ago

“Happy gift arrived on time thank you and the update was helpful”

Helpful Report

Posted 1 week ago

Dear Stella, Thank you for sharing your feedback. We’re glad the gift arrived on time and that the update was helpful. If there’s anything else we can assist you with for future orders, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 6 days ago

“Perfect birthday present my brother was very chuffed said the beers were lovely”

Helpful Report

Posted 1 week ago

Dear Mina, Thank you for sharing your lovely feedback. We’re delighted that the hampers including beers made your brother’s birthday special and that he was chuffed with them. If there’s anything else we can assist you with for future hampers, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 week ago

“My nephew was a happy! chappy! with his gourmet gift basket. He can legally drink alcohol now! He’s going on a special picnic with his lady! Sharing the basket. How special is that, on his coming of age birthday……”

Helpful Report

Posted 1 week ago

Dear Julie, Thank you for sharing your lovely feedback. We’re delighted to hear the gourmet gift basket brought joy and that your nephew's special milestone was celebrated with it. If there’s anything else we can assist you with for future hampers, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 week ago

“Quality items within the hamper and great value for money.”

Helpful Report

Posted 1 week ago

Dear Ian, Thank you for sharing your feedback. We’re delighted to hear you were pleased with the quality of the items and the value for money. If there’s anything else we can assist you with for future hampers, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 week ago

“I ordered a gift from the Czech Republic. Everything went quickly and exactly according to my order. Thanks”

Helpful Report

Posted 1 week ago

Dear Miroslav, Thank you for sharing your feedback. We’re thrilled to hear your gift from the Czech Republic went quickly and exactly as ordered. If you need any assistance with future orders, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 week ago

“The parcel was delivered to a business next door to the address. One post said it was delivered to a neighbour at 13.01 and then another post said it was delivered to the recipients address at 16.09 . When in fact the recipient had not received it . The photo in the 13.01 post looks like it was delivered to the business premises next door which is now closed. The recipient will need to try to collect it tomorrow now when the business is open. Hopefully that’s where it is. Not impressed with this service what so ever.”

Helpful Report

Posted 1 week ago

Dear Maureen, We’re very sorry to hear about the delivery confusion and that the recipient didn’t receive the parcel as expected. This isn’t the experience we aim for. We’ll investigate what happened with the delivery and liaise with the carrier to locate the parcel. A member of our customer care team will be in touch to discuss a suitable resolution as soon as possible. Kind regards, Team hampers.com

Posted 1 week ago

“What a great service! A wonderful selection to choose from and a very easy process with prompt delivery service. Our colleague was very grateful and said the quality of all elements of the hamper were very good indeed.”

Helpful Report

Posted 1 week ago

Dear Michelle, Thank you for taking the time to share your wonderful review. We’re thrilled you had a smooth experience with hampers.com and that the delivery was prompt. It’s lovely to hear your colleague appreciated the hamper and that you were pleased with the quality of the items. If there’s anything else we can assist you with for future gifts, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 week ago

“The hamper arrived as planned but due to the parcel address/card being non descriptive the receiver never new who the hamper was from. Can the address label indicate clearly that a message is included. This has happened to me three times now, please change the label.”

Helpful Report

Posted 1 week ago

Dear Terry, Thank you for your feedback and for letting us know about the issue with the delivery label. We’re sorry for the confusion caused by the non-descriptive card. We’ll pass your suggestion to ensure future labels clearly indicate a message is included. Kind regards, Team hampers.com

Posted 1 week ago

“I loved being able to send my daughter who lives in London a birthday gift. I wish I was near her but the hamper was a great option to show her we care.”

Helpful Report

Posted 1 week ago

Dear Kira, Thank you for taking the time to share your wonderful review. We’re delighted to hear your daughter in London enjoyed the birthday gift and that the hamper helped you show you care. If there’s anything else we can do to help with future gifts, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 week ago

“Great Hamper. I got the Spanish offer as my friend hasa love affair with Spain. Luckly the wine was his favourite! (He thought I knew and had chosen). The other products where also revieced well, particularly the quince. Thanks so much you cheered by friend up in fact it made both our days !”

Helpful Report

Posted 1 week ago

Dear Sarah, Thank you for taking the time to leave a review. We’re delighted to hear that the Spanish offer and the wine were a hit, and that the quince and other items were well received. It’s wonderful that the gift cheered your friend and brightened both of your days. If there’s anything else we can do to help or any future hampers you’d like to explore, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 week ago

“Quick delivery and good packages available (although I didn't see the actual hamper received so difficult to judge). The website mentions the option of a personalised message, but I looked thoroughly and couldn't find it during the ordering and checkout process. Upon contacting customer service to add it retrospectively, I was told it's not possible. Slightly annoying.”

Helpful Report

Posted 2 weeks ago

Dear Ondrej, Thank you for taking the time to share your feedback. We’re glad the delivery was quick and the packaging met expectations. We’re sorry you couldn’t locate the option for a personalised message during checkout and that it couldn’t be added retrospectively. We’ll review this process to make the option clearer and ensure it can be added when needed. If there’s anything else we can assist with for future orders, please let us know. Kind regards, Team hampers.com

Posted 1 week ago

“This was my third Hamper from this company and, as always, it had a good variety of items and was very well packed. I wouldn’t use anyone else.”

Helpful Report

Posted 2 weeks ago

Dear Clare, Thank you for taking the time to share your lovely feedback. We’re delighted to hear your third hamper again offered a great variety and was well packed, and that you’re so happy with our service. If there’s ever anything more we can do to help with future orders, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 week ago

“I am pleased with the hamper ordering experience. The recipient loved the items in the hamper, which made me very happy. Although the note sent with the hamper was initially missed, it was later found after communication with a thoughtful customer care representative. I would suggest that the note be placed more strategically to ensure it is easily noticed upon delivery. Thank you.”

Helpful Report

Posted 2 weeks ago

Dear Emmanuel, Thank you for taking the time to leave a review. We’re glad the recipient enjoyed the hamper and that you were happy with the overall ordering experience. We’re sorry the note wasn’t placed where expected initially; we’ll take your feedback on board to improve visibility at delivery. Should you need any further assistance, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 2 weeks ago

“purchased as agift - well received”

Helpful Report

Posted 2 weeks ago

Dear Gordon, Thank you for taking the time to leave a review. We’re glad the gift was well received. If there’s anything more we can assist with, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 2 weeks ago

hampers.com is rated 4.8 based on 30,889 reviews