hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 30,662 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery,great product.”

Helpful Report

Posted 1 month ago

Dear Dave, Thank you for your lovely review. We’re delighted to hear you enjoyed the fast delivery and great product. We’ll pass your kind words on to the team. Kind regards, Team hampers.com

Posted 1 month ago

“Will never use again , both hampers were not signed for and were not delivered to recipiants”

Helpful Report

Posted 1 month ago

Dear Mark, Thank you for your review. I’m very sorry to hear that neither of the hampers reached the intended recipients - this is not the service we want for our customers, and I completely understand your frustration. A member of our Customer Care team will be in touch to look into this urgently and offer support. Kindest regards, Team hampers.com

Posted 1 month ago

“I am in Australia, my Son is in Bridgwater U.K and yesterday he received the Hamper I gifted to him, Just received his phone call "Many Thanks Mum" this Hamper is absolutely brilliant, I have already sampled a few items, but better stop or nothing will be left for Christmas. A great surprise and greatly appreciated. Thank you to Hamper.com Terry Haighton (Ms)”

Helpful Report

Posted 1 month ago

“The gifts delighted my daughter’s family. They especially enjoyed the variety and hamper basket”

Helpful Report

Posted 1 month ago

Dear Mary, Thank you for your lovely review. We’re delighted to hear the gifts delighted your daughter’s family and that they enjoyed the variety and the hamper basket. We’ll pass your kind words on to the team. Warm regards, Team hampers.com

Posted 1 month ago

“Ordered from Australia for my daughter who is living in the UK. The delivery arrived in a couple of days and was a lovely surprise for her. The hamper was exactly as described on the website. Thank you”

Helpful Report

Posted 1 month ago

Dear Leigh, Thank you for your lovely review. We’re delighted the delivery was quick and the hamper met your expectations. We’ll pass your kind words on to the team. Kind regards, Team hampers.com

Posted 1 month ago

“If I could've given this review no stars I would have the hamper was left on the step in Clearview so anyone could've come up stolen it and that's what happened thank you very much absolutely diabolical Service”

Helpful Report

Posted 1 month ago

Dear Carl, Thank you for your review. I’m very sorry to hear about your experience — a hamper should never be left in clear view, and I completely understand how upsetting this situation must be. This is not the level of service we expect from our delivery partners. A member of our Customer Care team will be in touch to look into this for you and offer support. Kindest regards, Team hampers.com

Posted 1 month ago

“This was a gift so i havent actually seen it. My friends said it was lovely. Service and speed of delivery were exemplary.”

Helpful Report

Posted 1 month ago

Dear Lesley, Thank you for your lovely review. We’re glad to hear the gift was well received and that the service and delivery were exemplary. We’ll be sure to pass your kind words on to the team. Kind regards, Team hampers.com

Posted 1 month ago

“Every year my family enjoy a hamper from your company for special occasions. They always report satisfaction for your high quality products. I have found a consistent pattern of reliable delivery and care taken in ensuring that the hamper reaches the destination in good condition.”

Helpful Report

Posted 1 month ago

Dear Lynne, Thank you so much for your wonderful review. We’re thrilled to hear that your family enjoys our hampers year after year and that you’re satisfied with the quality and reliability of our delivery. We’ll be sure to pass your kind words on to our team, and we truly appreciate your continued support. Kind regards, Team hampers.com

Posted 1 month ago

“First hamper paid extra for specified delivery date but this was not complied with and delivered 8 days before request. No refund offered. Wanted to order second hamper for delivery to Isle of Man. Website indicates company delivers there. Tried to order but postcode not accepted. Only when phoning to find out what is wrong was I told company no longer deliver to IOM but have not updated website. Great inconvenience caused. Totally unreliable service.”

Helpful Report

Posted 1 month ago

Dear David, Thank you for your review. I’m very sorry for the difficulties you experienced. A paid-for, specified delivery date should be met, and I understand how frustrating it must have been to receive the hamper earlier than planned. I also sincerely apologise for the confusion surrounding delivery to the Isle of Man. The postcode checker and website information should have reflected the correct availability, and I appreciate the inconvenience this caused. Your feedback is being reviewed internally so we can address these points and improve the experience for our customers. Thank you for bringing this to our attention. Kindest regards, Team hampers.com

Posted 1 month ago

“I had a fantastic experience with Hampers.com. An issue arose after I changed my order, but it was resolved quickly and efficiently. Corinna was extremely helpful, communicated clearly throughout, and made the whole process smooth and stress-free. I really appreciate the excellent customer service, and wouldn’t hesitate to use Hampers.com again. Highly recommended!”

Helpful Report

Posted 1 month ago

Dear Ian, Thank you so much for your lovely review. I’m really pleased to hear you had such a positive experience with us, even after an issue arose with your order. It’s great to know everything was resolved quickly and clearly for you. I’ll be sure to pass your kind words on to Corinna - she’ll be delighted to hear she helped make the process smooth and stress-free. We truly appreciate your recommendation and look forward to welcoming you back again. Kindest regards, Team hampers.com

Posted 1 month ago

“Always delivered on time! This is our 3rd or 4th year of this service! Excellent!!!”

Helpful Report

Posted 1 month ago

Dear Caroline, Thank you for your wonderful 5/5 review. We’re delighted to hear the hamper service has been reliable for 3–4 years and that you’re pleased with the on-time deliveries. If there’s anything else you’d like, we’re here to help. Kind regards, Team hampers.com

Posted 1 month ago

“Excellent Service and lovely gift, Delivered before time, Fantastic company.”

Helpful Report

Posted 1 month ago

Dear Brenda, Thank you for your wonderful 5/5 review. We’re delighted you found the service excellent, the gift lovely, and that it was delivered before time. If there’s anything else you’d like, we’re here to help. Kind regards, Team hampers.com

Posted 1 month ago

“I placed my order before the cut off time specifically because your website promised next day delivery. It has now been over six days and my order still hasn’t been dispatched. Please cancel my order as soon as possible.”

Helpful Report

Posted 1 month ago

Dear Olajumoke, I’m very sorry to hear your order hasn’t been dispatched, especially after you ordered before the cut-off time for next-day delivery. I completely understand how disappointing and frustrating this must be. A member of our customer care team will be in touch to look into this for you as soon as possible. Kindest regards, Team hampers.com

Posted 1 month ago

“Excellent Service as usual”

Helpful Report

Posted 1 month ago

Dear Jayne, Thank you for your wonderful 5/5 review. We’re delighted to hear you’re enjoying the excellent service as usual. If there’s anything else you’d like, we’re here to help. Kind regards, Team hampers.com

Posted 1 month ago

“I do not but many goods on line as I’m not very well informed as hoe to use the system . It seemed that I was successful in ordering a present for my sister but it appears two hampers we sent , one to my sister and one to me , I tried to explain only one was required I have as yet not heard from my sister and no one has tried to deliver one to me ?! Perhaps my earlier comments to you have been acted on and no doubt time will tell? Kind regards Mrs. M Garnham”

Helpful Report

Posted 1 month ago

Dear Mrs Garnham, Thank you for getting in touch and explaining what happened. I’m sorry for the confusion with your order and for the worry it has caused. I understand how frustrating this must feel, especially when you were only trying to send one gift to your sister. I can assure you that only one hamper was sent. A member of our customer care team will be in touch. Kindest regards, Team hampers.com

Posted 1 month ago

“I have received the Classic hamper for Christmas from my daughter. I am absolutely delighted with this wonderful gift. The items are displayed on straw in an open basket full of excellent quality treats.”

Helpful Report

Posted 1 month ago

Dear Linda, Thank you for your wonderful review. We’re delighted to hear you’re absolutely delighted with the Classic hamper and that the presentation in straw in an open basket with quality treats hit the mark for Christmas. If there’s anything else you’d like, we’re here to help. Kind regards, Team hampers.com

Posted 1 month ago

“Immediate service. This was excellent”

Helpful Report

Posted 1 month ago

Dear Janet, Thank you for your kind words. We’re thrilled to hear the service was immediate and excellent. If there’s anything else you need, we’re here to help. Kind regards, Team hampers.com

Posted 1 month ago

“i oder and paid for 2 presents but receved just one. looking forward hearing what happen.”

Helpful Report

Posted 1 month ago

Dear Svetlana, Thank you for your review. I can see you’ve also sent us an email about this, and a Customer Care advisor will be in touch to look into the missing item and help put this right. Kindest regards, Team hampers.com

Posted 1 month ago

“Hi a very efficient service, my parcel is delivered. Not opened yet as it is a christmas gift. Excellent so far....thank you”

Helpful Report

Posted 1 month ago

Dear Mrs Williams, Thank you for your kind words. We’re delighted to hear the service was efficient and that your parcel has been delivered. If you need any assistance or have questions about the gift, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

“I got 4 hampers. 3 for the teachers of my kids and one for grandad. Got them on offer end of October. They look really posh and I'm really happy. delivery was fine”

Helpful Report

Posted 1 month ago

Dear Fjorela, Thank you for your wonderful review. We’re delighted to hear the hampers looked posh and that you were happy with the offers and delivery. If there’s anything else we can assist with, just let us know. Kind regards, Team hampers.com

Posted 1 month ago

hampers.com is rated 4.8 based on 30,662 reviews