hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 30,886 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product was not recieved”

Helpful Report

Posted 5 months ago

Dear Humza, We can confirm that a delivery attempt was made and that a request was submitted to reschedule the delivery. We are very sorry that you have not yet received your hamper. We will be in touch shortly to ensure this matter is resolved for you. Kind regards, Naomi (Customer Care)

Posted 5 months ago

“Excellent service and range of products. Delivery was on time. Would definitely use again.”

Helpful Report

Posted 5 months ago

Dear Anoop, Thank you for your review. We’re glad you had an excellent experience with our service and found the range and delivery on time. We look forward to serving you again. If you ever need anything else, please don’t hesitate to reach out. Kind regards, Naomi (Customer Care)

Posted 5 months ago

“Great service and a lovely product. Can't recommend them enough - especially the outstanding support from customer service at a v busy time. Many thanks.”

Helpful Report

Posted 5 months ago

Dear Phil, Thank you for your review. We’re elated you had great service and a lovely product, and we’re glad our customer service could support you during a busy time. If you ever need anything else, please don’t hesitate to reach out. Kind regards, Naomi (Customer Care)

Posted 5 months ago

“Order delivered ok though a bit later than originally expected - probably due to adverse weather.”

Helpful Report

Posted 5 months ago

Dear David, Thank you for your review. We’re glad your order was delivered, even if a bit later than expected due to adverse weather. We’ll take note to improve delivery timing in the future. If you ever need anything else, please don’t hesitate to reach out. Kind regards, Naomi (Customer Care)

Posted 5 months ago

“Underwhelmed by the contents. I don't know what i was expecting but it was not this. I won't use this company again.”

Helpful Report

Posted 5 months ago

Dear Christine, We are very sorry to hear that you were underwhelmed by the contents of your hamper and that it did not meet your expectations. Please accept our sincere apologies for the disappointment caused. Thank you for taking the time to share your feedback. Kind regards, Naomi (Customer Care)

Posted 5 months ago

“Arrived on time and was appreciated. Thank you.”

Helpful Report

Posted 5 months ago

Dear Caroline, Thank you for your review. We’re thrilled to hear the hampers arrived on time and were appreciated. If you ever need anything else or have feedback to share, please feel free to reach out. Kind regards, Team hampers.com

Posted 5 months ago

“Quick delivery. Quality products”

Helpful Report

Posted 5 months ago

Dear Jacqueline, Thank you for your review. We’re thrilled to hear you were happy with quick delivery and quality products. If you ever need anything else or have feedback to share, please feel free to reach out. Kind regards, Team hampers.com

Posted 5 months ago

“I'm living in Calif. USA and we have used Hampers for our famlily living in UK for about 30 years and no problems”

Helpful Report

Posted 5 months ago

Dear V K, Thank you for your review. We’re thrilled to hear that Hampers has been a reliable option for your family in the UK for so many years and that you’ve had no problems. If you ever need any help with a future order or have feedback to share, please feel free to reach out. Kind regards, Team hampers.com

Posted 5 months ago

“I have used hampers for several years and never had a problem until now. I ordered two hampers to be sent to two addresses. There has never been a problem before. When I contacted them about them going to the same address we had a few emails back and forth. In the end I ended up paying for four hampers instead of two. My sister got three hampers and my brother got one. How fair is that. All I wanted was my sister to have one hamper and my brother to have one hamper and for me to pay for two hampers. That would be fair but apparently someone at hampers has a lousy sense of humor and not fair. You should be ashamed of yourself and refund me for two of the hampers... I only authorized payment for one lot not two...”

Helpful Report

Posted 5 months ago

Dear Virginia, We are very sorry to hear about your experience and the frustration this has caused. Please be assured that we have been in contact with you and this matter has now been resolved. We sincerely apologise for the inconvenience and confusion surrounding your order, and we appreciate your patience while this was addressed. Kind regards, Naomi (Customer Care)

Posted 5 months ago

“Total pro operation! Great job thanks!”

Helpful Report

Posted 5 months ago

Dear Bruce, Thank you for your review. We’re thrilled you found it a pro operation and that you had a great experience. If you need anything else or would like help with a future order, just let us know. Kind regards, Team hampers.com

Posted 5 months ago

“The only problem was the box was very wet. Had to open it so the contents didn't get damaged. Apart from that it was a great hamper and the courier Elliot was really helpful.”

Helpful Report

Posted 5 months ago

Dear Helen, Thank you for your review. We’re glad the hamper was great and that Elliot was helpful, though we’re sorry the box arrived wet. We’ll look into packaging with the courier to prevent this in the future. If you’d like any replacements or assistance with a future order, please let us know. Kind regards, Team hampers.com

Posted 5 months ago

“Completely hassle free from start to finish and a great hamper. Will use again and can’t recommend highly enough.”

Helpful Report

Posted 5 months ago

Dear Dave, Thank you for your wonderful review. We’re really glad to hear the hamper was hassle-free from start to finish and that you were pleased with it. We’d be delighted to assist with any future orders. Kind regards, Team hampers.com

Posted 5 months ago

“Ordered 2 hampers, one for North of Scotland and the other for London. Both arrived without issue. Excellent service, will definitely use again”

Helpful Report

Posted 5 months ago

Dear Carole, Thank you for your wonderful review. We’re really glad to hear both hampers arrived without issue and that you were pleased with the service. We’d be delighted to assist with any future orders. Kind regards, Team hampers.com

Posted 5 months ago

“Easy process from beginning to end. Needed a Gluten Free Hamper and was very happy with what was on offer. Lots of communication once I had paid for the hamper and knew when delivery was on its way. Got a photo when hamper was delivered. Would happily purchase again.”

Helpful Report

Posted 5 months ago

Dear Pam, Thank you for your wonderful review. We’re really glad to hear the gluten-free hamper met your needs and that you felt well informed throughout the process. We’re pleased the delivery photo added to the experience, and we’d be delighted to assist with any future orders. Kind regards, Team hampers.com

Posted 5 months ago

“A perfect gift at Christmas - every item has clearly been thought about and chosen to bring a little joy. Thank you”

Helpful Report

Posted 5 months ago

Dear Alistair, Thank you for your lovely review. We’re really glad to hear the hamper brought a little joy this Christmas. If there’s anything else we can help with, please let us know. Kind regards, Team hampers.com

Posted 5 months ago

“Ordered Christmas hamper for my son. Pleased to say that it has arrived promptly as indicated.”

Helpful Report

Posted 5 months ago

Dear Sue, Thank you for your lovely review. We’re really glad to hear the Christmas hamper arrived promptly as indicated. If there’s anything else we can help with, please let us know. Kind regards, Team hampers.com

Posted 5 months ago

“I as delivered a hamper that had unfortunately been damaged in transit, causing chutney to spill over the contents. I spoke to Jacob at the customer service team, and he couldn't have been more understanding or helpful, replying to emails promptly and arranging a delivery of an upgraded hamper as a goodwill gesture. Totally unexpected and fantastic customer service, what a brilliant business!”

Helpful Report

Posted 5 months ago

Dear George, Thank you so much for your lovely review. I’m really pleased to hear that Jacob was able to support you so well and turn a disappointing situation into a positive experience. We take great pride in our customer care, and it’s wonderful to know his understanding and prompt responses made such a difference. Thank you for your kind words and for recognising the team’s efforts. Kindest regards, Team hampers.com

Posted 5 months ago

“Lovely hamper, very efficient service”

Helpful Report

Posted 5 months ago

Dear David, Thank you for your review. We’re glad to hear the hamper was lovely and the service was very efficient. If there’s anything else we can do, please let us know. Kind regards, Team hampers.com

Posted 5 months ago

“Very efficient service and easy to deal with Thank you”

Helpful Report

Posted 5 months ago

Dear Nadarajan, Thank you for your review. We’re glad to hear the service was very efficient and easy to deal with. If there’s anything else we can do, please let us know. Kind regards, Team hampers.com

Posted 5 months ago

“Wonderful! The hamper was delivered with no problems and he recipients were really delighted with it. Very well presented and as they said 'something for everyone'!”

Helpful Report

Posted 5 months ago

Dear Helen, Thank you for your review. We’re delighted to hear the hamper was delivered without any problems and that the recipients were really delighted. If there’s anything else we can do, please let us know. Kind regards, Team hampers.com

Posted 5 months ago

hampers.com is rated 4.8 based on 30,886 reviews