hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 30,886 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered three hampers at the same time for family and friends. Unfortunately, they all arrived on different days, with the final delivery being delayed by an extra day. Sadly, the last hamper — sent to a friend — also included the wrong message. It even contained visible HTML code (), which completely lost the personal sentiment I had intended and made me wonder whether the correct hamper was sent at all. I didn’t raise the issue, as it had already been opened, and my friend was genuinely delighted to receive such a thoughtful gift. I’ve never experienced any issues before, so this may have been down to the delivery company rather than the seller.”

Helpful Report

Posted 5 months ago

Dear Michael, Thank you for sharing your experience. I’m sorry to hear about the delayed deliveries and the incorrect message with the final hamper. That HTML code and the missing personal sentiment are understandably disappointing. We’ll review this with our fulfillment and delivery partners to prevent a recurrence and ensure messages are correct and hamper deliveries are aligned. If there’s anything else you’d like us to do now, please let us know. Kind regards, Naomi (Customer Care)

Posted 5 months ago

Helpful Report

Posted 5 months ago

Dear Michael, Thank you for sharing your experience. I’m sorry to hear about the staggered deliveries and the incorrect message on the final hamper, plus the visible HTML code which affected the personal sentiment. We’ll review our fulfillment and courier processes to prevent a recurrence and ensure messages are correct across all hampers. Kind regards, Naomi (Customer Care)

Posted 5 months ago

“I've been ordering Hampers from you every year, for the past 8 years. They seem to get better and better, with an excellent selection and quality. I live in South Australia and sending Hampera to my elderly parents. Now mum is by herself, I am still able to send them to her and know that she has a hamper on hand over the busy holiday. Just beautiful, I cannot fault the hampers or the whole process of ordering and delivery. Thank-you very much.”

Helpful Report

Posted 5 months ago

Dear Amanda, Thank you for your wonderful review. We’re thrilled to hear that Hampers has been a reliable, joyful part of your yearly tradition for eight years, and that you’re able to support your mum with timely, thoughtful gifts from South Australia. It means a lot to know the hampers and our service continue to meet your expectations. If there’s anything more we can do to help, please don’t hesitate to reach out. Kind regards, Naomi (Customer Care)

Posted 5 months ago

“Thank you once again for your diligence and professionalism in getting my orders accepted and ready in such a timely matter. I have used your company a number of times and the recipients are so pleased to recieve them..”

Helpful Report

Posted 5 months ago

Dear Mary, Thank you for your kind words. We’re thrilled to hear your orders were handled with diligence and professionalism, and that they were ready in a timely manner. It’s wonderful to know the recipients are pleased with them. If there’s anything else we can assist with, please don’t hesitate to reach out. Kind regards, Naomi (Customer Care)

Posted 5 months ago

“Thanks for prompt response to a query on the post code (Steve), the receivers seem v happy with the hamper”

Helpful Report

Posted 5 months ago

Dear Roisin, Thank you for taking the time to leave us a review. We’re glad to hear the prompt response on the post code was helpful and that the receivers seem very happy with the hamper. If there’s anything more we can do, please let us know. Kind regards, Naomi (Customer Care)

Posted 5 months ago

“I am very impressed with the professionalism every step of the way.”

Helpful Report

Posted 5 months ago

Dear Siri, Thank you for your wonderful 5-star review. We’re thrilled to hear you found our service professional at every step. If there’s anything else we can do to help, please don’t hesitate to let us know. Kind regards, Naomi (Customer Care)

Posted 5 months ago

“Excellent..as always..this despite a road closure in Stafford which prevented a d long delays. However, hamper successfully delivered and left securely, so a big thank you all there, and of course delivery driver.. Hampers.com definately epitome of efficiency ...”

Helpful Report

Posted 5 months ago

Dear Francis, Thank you for taking the time to share your experience. We’re delighted to hear the hamper arrived securely despite the road closure and that our team and the delivery driver helped ensure a smooth delivery. Your kind words about our efficiency are very much appreciated. If there’s anything else we can do for you, please let us know. Kind regards, Naomi (Customer Care)

Posted 5 months ago

“Shipping and logistics are first class”

Helpful Report

Posted 5 months ago

Dear Roger, Thank you for your wonderful review. We’re delighted to hear that our shipping and logistics were first class for you. If there’s anything else we can do to help, please don’t hesitate to reach out. Kind regards, Naomi (Customer Care)

Posted 5 months ago

“Very user friendly web site. Good choices and options and good communication on profress of order. Quality company and quality product.”

Helpful Report

Posted 5 months ago

Dear Ann, Thank you for your lovely review. We’re delighted to hear the site is user friendly, with good choices and clear communication on order progress. We’re glad you’re happy with the quality of both hampers and service. If there’s anything else we can do, please let us know. Kind regards, Naomi (Customer Care)

Posted 5 months ago

“All good would buy from this seller again...”

Helpful Report

Posted 5 months ago

Dear Leonard, Thank you for your lovely feedback. We’re delighted to hear you’re happy with your experience and that you’d choose to shop with us again. If there’s anything more we can do to assist, please don’t hesitate to reach out. Kind regards, Naomi (Customer Care)

Posted 5 months ago

“I bought the hamper as a Christmas gift for friends … they have already been in it and the popcorn was a huge hit 😃”

Helpful Report

Posted 5 months ago

Dear Fay, So lovely to hear that the hamper was a Christmas hit and the popcorn was a huge favourite. Thank you for sharing this wonderful feedback. If there’s anything else we can help with, please let us know. Kind regards, Naomi (Customer Care)

Posted 5 months ago

“Present for my sister and she was so pleased with it, she sent me a picture and it looked lovely.”

Helpful Report

Posted 5 months ago

Dear Sharon, Thank you for your lovely review. We’re delighted to hear the hamper looked lovely and that your sister was pleased with it. If there’s anything else we can do, please let us know. Kind regards, Naomi (Customer Care)

Posted 5 months ago

“Superb company, totally consistent year on year for us - quality gifts, perfect packaging, delivers on time - happily recommend — Wishing you all a very Merry Christmas with my thanks for being such a great, dependable company Jen”

Helpful Report

Posted 5 months ago

Dear Jen, Thank you for your wonderful review. We’re delighted to hear you’ve had consistent quality, perfect packaging, and on-time deliveries year after year. Wishing you a very Merry Christmas as well, and we’re grateful for your kind words and support. If there’s ever anything more we can do, please don’t hesitate to reach out. Kind regards, Naomi

Posted 5 months ago

“Excellent customer service. High quality products. Friendly and efficient!”

Helpful Report

Posted 5 months ago

Dear Ben, Thank you for your kind words! We’re delighted to hear you had an excellent experience with our customer service and that you were pleased with the high quality of our products. If there’s anything more we can assist with, please don’t hesitate to reach out. Kind regards, Naomi (Customer Care)

Posted 5 months ago

“I paid £ 5 for delivery for the hamper to be delivered on the 18th but it was delivered on the 19th so I wasted my money as it was free delivery within 2 to 3 days”

Helpful Report

Posted 5 months ago

Dear Andrea, Thank you for sharing your feedback. We’re sorry the delivery was a day late and that this affected your experience. We appreciate you bringing this to our attention and will look into our delivery scheduling to prevent it in the future. If there’s anything else we can do for you, please let us know. Kind regards, Naomi (Customer Care)

Posted 5 months ago

“Delivered on time. Receiver delghted with their hamper. I will be using Hamper.com again. Thank you”

Helpful Report

Posted 5 months ago

Dear Mrs Sandra, Thank you for your fantastic review. We’re delighted the hamper arrived on time and that the receiver was pleased. We look forward to serving you again soon. If there’s anything else we can do, please let us know. Kind regards, Naomi (Customer Care)

Posted 5 months ago

“Pretty disgusted to be honest, note came with a printing error () that was not mentioned on the website. Responded to the delivery email from Hampers which said "Get in touch!" and no response or even acknowledgement. Embarrasing for me to have spent money for loyal clients and this is what arrives in the post representing me.”

Helpful Report

Posted 5 months ago

Dear Ben, We are very sorry to hear about your experience and understand how disappointing and embarrassing this must have been, particularly when the hamper was intended for your valued clients. I have now located your email and can see that you replied directly from the invoice email that was sent. Unfortunately, this response did not come into our main inbox, which is why it was missed. Please accept our sincere apologies for this. We will be reaching out to you directly to investigate this matter further and ensure it is addressed properly. Kind regards, Naomi (Customer Care)

Posted 5 months ago

“Dpd didn’t deliver the hamper was messed around by them Got in touch with hamper.com and they issued a refund within days Very please how quickly it was sorted out Will use them again”

Helpful Report

Posted 5 months ago

Dear Marie, Thank you for your review. We’re glad the refund was issued promptly and that you’re pleased with how quickly it was sorted out. We’ll take note of the delivery issue to improve future experiences. If you ever need anything else, please don’t hesitate to reach out. Kind regards, Naomi (Customer Care)

Posted 5 months ago

“My sister was delighted with her hamper! It was not delivered on the day requested but no harm done! Tis the season! 🎁🤶”

Helpful Report

Posted 5 months ago

Dear Rosemarie, Thank you for your review. We’re so glad your sister was delighted with the hamper. While it wasn’t delivered on the requested day, we appreciate your understanding and will look into improving delivery timing in the future. If you need anything else, please don’t hesitate to reach out. Kind regards, Naomi (Customer Care)

Posted 5 months ago

“Hamper was delivered on time, my friends are delighted, thank you”

Helpful Report

Posted 5 months ago

Dear Berenice, Thank you for your review. We’re thrilled to hear the hamper arrived on time and that your friends are delighted. If you ever need anything else, please don’t hesitate to reach out. Kind regards, Naomi (Customer Care)

Posted 5 months ago

hampers.com is rated 4.8 based on 30,886 reviews