hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.81

4.8 Rating 29,512 Reviews

98 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleased with the outcome of my phone call”

Helpful Report

Posted 8 months ago

Dear Emmanuel, Thank you for your great 4-star review! We're glad to hear that you were pleased with the outcome of your phone call. Your feedback is very important to us and helps us to keep improving our service. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to serving you again soon! Best wishes, Naomi (Customer Care)

Posted 8 months ago

“great thanks”

Helpful Report

Posted 8 months ago

Dear Alison, Thank you so much for your kind 4-star review! We're delighted to hear that you had a great experience with us. Your feedback is invaluable and helps us continually improve. If you have any suggestions or need assistance, please don't hesitate to reach out. We look forward to serving you again soon! Best wishes, Naomi (Customer Care)

Posted 8 months ago

“Have used Hamper from this advert and would recommend them to my friends and will use them this year 2024 Gordon.”

Helpful Report

Posted 8 months ago

Dear Gordon, Thank you for your great 4-star review! We’re so pleased to hear that you would recommend us to your friends and are planning to use our services again in 2024. Your feedback is incredibly valuable to us and serves as motivation to keep up the good work. If there’s anything more we can do for you or if you have any suggestions, please don’t hesitate to reach out. We truly appreciate your support and look forward to serving you in the future! Best wishes, Naomi (Customer Care)

Posted 8 months ago

“Good products, good value, good service”

Helpful Report

Posted 8 months ago

Dear Paul, Thank you for your fantastic 4-star review! We’re delighted to hear that you found our products to be of good value and that our service met your expectations. Your feedback is invaluable to us and encourages our team to continue striving for excellence. If you have any further comments or need assistance in the future, please feel free to reach out. We truly appreciate your support and look forward to serving you again! Best wishes, Naomi (Customer Care)

Posted 8 months ago

“Easy to navigate website with a good and varied selection of hampers at reasonable prices. Delivered within a couple of days. All good!”

Helpful Report

Posted 8 months ago

Dear Sam, Thank you for your wonderful 4-star review! We're delighted to hear that you found our website easy to navigate and appreciated the varied selection of hampers at reasonable prices. It's great to know that your order was delivered quickly too! If you have any further feedback or need assistance, feel free to reach out. We truly value your support and look forward to serving you again soon! Best wishes, Naomi (Customer Care)

Posted 8 months ago

“Pleased with past history but this year it was. A little difficult due to poor telephone reception. I was told someone would ring me back within 24 hours.alas no one did .I did however manage to order online but lost out on the discount.”

Helpful Report

Posted 8 months ago

Dear Doreen, Thank you for your thoughtful 4-star review! We're pleased to hear about your positive experiences with us in the past. We sincerely apologise for the inconvenience you faced with the telephone reception and the delay in our follow-up. It's never our intention to leave our customers without assistance. We're glad you were able to successfully place your order online, a team member will be in touch to resolve the discount code issue. Thank you for your support, and we look forward to serving you again! Best wishes, Naomi (Customer Care)

Posted 8 months ago

Dear Doreen, Thank you for your valued 4-star review! We’re pleased to hear that you have had positive experiences with us in the past. We apologise for the inconvenience you faced this year regarding the telephone reception and the missed call back. Your feedback is important, and we are continuously working to improve our communication. We appreciate your efforts in ordering online, and we're sorry to hear about the missed discount. I can see our team refunded you 20% as an apology and to rectify the discount not being received. If you have any questions or need assistance, please feel free to reach out. We hope to welcome you even better in the future. Best wishes, Naomi (Customer Care)

Posted 8 months ago

“Nice hamper and quick, professional service.”

Helpful Report

Posted 8 months ago

Dear Brett, Thank you for your kind 4-star review! We're pleased to know that you found our hamper to your liking and were happy with our quick, professional service. Your feedback is invaluable and helps us strive for improvement! If you have any further comments or need assistance, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future! Best wishes, Naomi (Customer Care)

Posted 8 months ago

“Professional and efficient company.Does what it promises to do.Such a refreshing change!”

Helpful Report

Posted 8 months ago

Dear Monica, Thank you for your wonderful 4-star review! We’re delighted to hear that you found us to be professional and efficient. Your feedback about our reliability means a lot to us, and we’re thrilled that you had a refreshing experience! If there’s anything more we can do for you or if you have any questions, please don’t hesitate to reach out. We’d love to serve you again soon! Warm regards, Naomi (Customer Care)

Posted 8 months ago

“Only giving you are four, it might be a five once they have received it. I am glad for companies like yours it makes long distance giving easier....cheers from Canada. Jen”

Helpful Report

Posted 8 months ago

Hello Jennifer, Thank you so much for taking the time to share your feedback on our Gourmet Food & Wine Hamper. As your hamper is being delivered in December 2024, we would like to invite you to revise your review once delivered. We look forward to hearing from you Kind regards Naomi (Customer care)

Posted 8 months ago

“Good website- easy to use. Good selection choices. Good followup.”

Helpful Report

Posted 8 months ago

Dear Breda, Thank you for your great 4-star review! We're pleased to hear that you found our website easy to use and enjoyed our selection choices. Your feedback on our follow-up service is truly appreciated, as we strive to provide the best experience for our customers. If there's anything else we can assist you with, please don’t hesitate to reach out. We're here to help! Best Wishes, Naomi (Customer Care)

Posted 8 months ago

“This was a gift & our family were very happy with it”

Helpful Report

Posted 8 months ago

Dear Jane, Thank you for your lovely 4-star review! We’re so pleased to hear that the gift brought happiness to your family. Your feedback is incredibly valuable to us and helps us continue to improve our offerings. If you have any questions or need assistance in the future, don’t hesitate to reach out. We’re always here to help! Best Wishes, Naomi (Customer Care)

Posted 8 months ago

“Excellent service,quick prompt once you get past i am not a robot!”

Helpful Report

Posted 8 months ago

Dear Clive, Thank you for your positive 4-star review! We’re pleased to hear that you found our service quick and prompt. We appreciate your patience with our verification process and are glad it didn’t hinder your experience. If there’s anything we can do to enhance your experience further, please let us know! We’re here to help. Best Wishes, Naomi (Customer Care)

Posted 8 months ago

“Nice hamper, looks lovely, perhaps 2 types of cheese as it is expensive. Saying this I'm sure my son in law will love it”

Helpful Report

Posted 9 months ago

Dear Pamela, Thank you for your thoughtful 4-star review! We're glad to hear that you find the hamper lovely and that you're confident your son-in-law will appreciate it. We value your feedback regarding the selection of cheeses, as we are always looking for ways to enhance our offerings and provide even better value. If you have any further suggestions or need assistance, please feel free to reach out. We're here to help! Best Wishes, Naomi (Customer Care)

Posted 9 months ago

“Easy to use and simple to update. You provided a quick means of amending delivery date and instructions. I was sending this from overseas so good communication was appreciated. It would be helpful if delivery date options were earlier in the process before entering lots of other information but this was a minor issue.”

Helpful Report

Posted 9 months ago

Dear Ben, Thank you for your thoughtful 4-star review! We're glad to hear that you found our service easy to use and appreciated the quick communication regarding your order. It's important to us that our customers have a smooth experience, even from overseas. We appreciate your feedback about the delivery date options and will certainly take it into consideration as we strive to improve our user experience. If you have any more suggestions or need assistance, please don't hesitate to reach out. Best Wishes, Naomi (Customer Care)

Posted 9 months ago

“Very easy to use and a good range of hampers to suit most people.”

Helpful Report

Posted 9 months ago

Dear Peter, Thank you for your great 4-star review! We're thrilled to hear that you found our site easy to use and appreciated the variety of hampers we offer. It’s always our aim to cater to diverse tastes and preferences. If there’s anything we can do to enhance your experience further or if you have any suggestions, please feel free to let us know. Your feedback is invaluable to us! Best Wishes, Naomi (Customer Care)

Posted 9 months ago

“Easy to order but lengthy process to assess the contents of various hampers”

Helpful Report

Posted 9 months ago

Dear Carol, Thank you for your thoughtful 4-star review of hampers.com! We're glad to hear you found the ordering process easy. We understand that assessing the contents of our various hampers can feel lengthy at times, and we truly appreciate your feedback. Our team is continuously working to improve the customer experience. We hope you’ll consider us again for your future gifting needs! Best Wishes, Naomi (Customer Care)

Posted 9 months ago

“We ordered the Ale and Cheese hamper as a birthday gift. While the three bottles of ale were impressive, we were a little underwhelmed by the single round of cheese included. However, there were some very nice accompaniments -- pickled onions, mustard, crackers, nuts. Maybe we didn't read the description carefully. The recipient was happy with the hamper which is really what matters.”

Helpful Report

Posted 9 months ago

Dear Diana, Thank you for taking the time to share your thoughtful 4-star review of hampers.com! We're delighted to hear that the recipient enjoyed the Ale and Cheese hamper overall. We appreciate your feedback regarding the cheese included in the hamper, and we strive to provide clear descriptions for all our products. It’s great to know that the accompaniments like pickled onions and mustard were a highlight! Your satisfaction is very important to us, and we're happy that the hamper brought joy to your special occasion. Thank you for choosing us! We look forward to welcoming you back. Kindest Regards, Nicole (Customer Care Manager)

Posted 9 months ago

“Excellent service”

Helpful Report

Posted 9 months ago

Dear Lovely, Thank you for your excellent 4-star review of hampers.com! We're so glad to hear that you had a positive experience with our service. Your feedback is invaluable to us, and we strive to enhance our offerings continually. We appreciate your support and hope to earn that extra star in your next visit! Looking forward to welcoming you again soon. Kindest Regards, Nicole (Customer Care Manager)

Posted 9 months ago

“Great hamper thank you. Great customer service as I needed the change the delivery daye which was done with ease.”

Helpful Report

Posted 9 months ago

Dear Bejal,Thank you so much for your fantastic 4-star rating of hampers.com! We truly appreciate your feedback and are thrilled to hear that you had a great experience with us. We are delighted to know that you received a great hamper and that our customer service team was able to assist you in changing the delivery date seamlessly. Providing exceptional service and catering to our customers' needs is always our top priority. Once again, thank you for choosing hampers.com and for taking the time to share your positive experience with us. We look forward to serving you again in the future! Best regards, Steve Customer Care).

Posted 9 months ago

“Beautiful products and with high quality. Maybecyou should consider more non alcohol packages to be able to choose.”

Helpful Report

Posted 10 months ago

Dear Patricia, Thank you so much for awarding us with a fantastic 4-star rating on hampers.com! We truly appreciate your feedback and kind words about our beautiful products and high-quality offerings. We are constantly striving to improve our services and cater to diverse preferences. Your suggestion regarding non-alcoholic packages is greatly valued, and I'll be sure to pass this on to our product development team. Your input helps us enhance the overall experience for our valued customers like yourself. Once again, we sincerely thank you for your support and for taking the time to share your thoughts. We look forward to welcoming you soon. Kindest Regards, Nicole (Customer Care Manager)

Posted 10 months ago

hampers.com is rated 4.8 based on 29,512 reviews