hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.81

4.8 Rating 29,643 Reviews

98 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good job thanks”

Helpful Report

Posted 9 months ago

Dear Michael, Thank you for your kind 4-star review! We appreciate your feedback and are glad to hear that you were satisfied with your experience. Your support inspires us to keep improving our services! If there's anything specific we can do to make your next experience even better, please let us know. We're always here to assist! Best wishes, Nicole (Customer Care Manager)

Posted 9 months ago

“Very good quality and delivery.”

Helpful Report

Posted 9 months ago

Dear Roy, Thank you for your positive review! We're glad to hear that you were pleased with the quality and delivery of your hamper. It’s always our aim to ensure our customers have a great experience with us. We appreciate your support and if you have any questions or need further assistance, please feel free to reach out. Best wishes, Naomi (Customer Care)

Posted 9 months ago

“I can only comment on the ordering process as it was for a gift. The ordering process was easy with a good selection product hampers”

Helpful Report

Posted 9 months ago

Dear Gerald, Thank you for sharing your experience with us! We’re delighted to hear that you found the ordering process easy and enjoyed our selection of product hampers. Your feedback is invaluable and encourages us to continuously improve our service. Should you need any assistance or have any questions in the future, please don’t hesitate to get in touch. We’re here to help! Best wishes, Naomi (Customer Care)

Posted 9 months ago

“The 3 Overseas families All very happy with respective hampers & products Thank you”

Helpful Report

Posted 9 months ago

Dear Sue, Thank you for your lovely 4-star review! We're so pleased to hear that the overseas families were happy with their hampers and the products inside. Your feedback truly motivates us to continue providing quality service and delightful offerings. If there's anything more we can do to enhance your experience, please don't hesitate to reach out. We’re here to help! Best wishes, Nicole (Customer Care Manager)

Posted 9 months ago

“Easy delivery and great for gifts. It quite expensive for what you get, but the packaging and delivery make it great for easy gifts”

Helpful Report

Posted 9 months ago

Dear Alice, Thank you for taking the time to share your thoughts with us! We're glad to hear that you found our delivery process easy and that our hampers make for great gifts. We understand that pricing can be a consideration, and we're committed to providing high-quality products and thoughtful packaging that enhance the gifting experience. If you have any further feedback or need assistance, please feel free to reach out. We're here to help! Best wishes, Nicole (Customer Care Manager)

Posted 9 months ago

“Very happy with the purchasing process”

Helpful Report

Posted 9 months ago

Dear Mary, Thank you for your kind 4-star review! We're so happy to hear that you were pleased with the purchasing process. Your feedback is invaluable as we aim to provide an outstanding experience for all our customers. If you have any suggestions or need assistance with anything else, please don’t hesitate to reach out. We're here to help! Best wishes, Naomi (Customer Care)

Posted 9 months ago

“Pleased with the outcome of my phone call”

Helpful Report

Posted 9 months ago

Dear Emmanuel, Thank you for your great 4-star review! We're glad to hear that you were pleased with the outcome of your phone call. Your feedback is very important to us and helps us to keep improving our service. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to serving you again soon! Best wishes, Naomi (Customer Care)

Posted 9 months ago

“great thanks”

Helpful Report

Posted 9 months ago

Dear Alison, Thank you so much for your kind 4-star review! We're delighted to hear that you had a great experience with us. Your feedback is invaluable and helps us continually improve. If you have any suggestions or need assistance, please don't hesitate to reach out. We look forward to serving you again soon! Best wishes, Naomi (Customer Care)

Posted 9 months ago

“Have used Hamper from this advert and would recommend them to my friends and will use them this year 2024 Gordon.”

Helpful Report

Posted 9 months ago

Dear Gordon, Thank you for your great 4-star review! We’re so pleased to hear that you would recommend us to your friends and are planning to use our services again in 2024. Your feedback is incredibly valuable to us and serves as motivation to keep up the good work. If there’s anything more we can do for you or if you have any suggestions, please don’t hesitate to reach out. We truly appreciate your support and look forward to serving you in the future! Best wishes, Naomi (Customer Care)

Posted 9 months ago

“Good products, good value, good service”

Helpful Report

Posted 9 months ago

Dear Paul, Thank you for your fantastic 4-star review! We’re delighted to hear that you found our products to be of good value and that our service met your expectations. Your feedback is invaluable to us and encourages our team to continue striving for excellence. If you have any further comments or need assistance in the future, please feel free to reach out. We truly appreciate your support and look forward to serving you again! Best wishes, Naomi (Customer Care)

Posted 9 months ago

“Easy to navigate website with a good and varied selection of hampers at reasonable prices. Delivered within a couple of days. All good!”

Helpful Report

Posted 9 months ago

Dear Sam, Thank you for your wonderful 4-star review! We're delighted to hear that you found our website easy to navigate and appreciated the varied selection of hampers at reasonable prices. It's great to know that your order was delivered quickly too! If you have any further feedback or need assistance, feel free to reach out. We truly value your support and look forward to serving you again soon! Best wishes, Naomi (Customer Care)

Posted 9 months ago

“Pleased with past history but this year it was. A little difficult due to poor telephone reception. I was told someone would ring me back within 24 hours.alas no one did .I did however manage to order online but lost out on the discount.”

Helpful Report

Posted 9 months ago

Dear Doreen, Thank you for your thoughtful 4-star review! We're pleased to hear about your positive experiences with us in the past. We sincerely apologise for the inconvenience you faced with the telephone reception and the delay in our follow-up. It's never our intention to leave our customers without assistance. We're glad you were able to successfully place your order online, a team member will be in touch to resolve the discount code issue. Thank you for your support, and we look forward to serving you again! Best wishes, Naomi (Customer Care)

Posted 9 months ago

Dear Doreen, Thank you for your valued 4-star review! We’re pleased to hear that you have had positive experiences with us in the past. We apologise for the inconvenience you faced this year regarding the telephone reception and the missed call back. Your feedback is important, and we are continuously working to improve our communication. We appreciate your efforts in ordering online, and we're sorry to hear about the missed discount. I can see our team refunded you 20% as an apology and to rectify the discount not being received. If you have any questions or need assistance, please feel free to reach out. We hope to welcome you even better in the future. Best wishes, Naomi (Customer Care)

Posted 9 months ago

“Nice hamper and quick, professional service.”

Helpful Report

Posted 10 months ago

Dear Brett, Thank you for your kind 4-star review! We're pleased to know that you found our hamper to your liking and were happy with our quick, professional service. Your feedback is invaluable and helps us strive for improvement! If you have any further comments or need assistance, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future! Best wishes, Naomi (Customer Care)

Posted 10 months ago

“Professional and efficient company.Does what it promises to do.Such a refreshing change!”

Helpful Report

Posted 10 months ago

Dear Monica, Thank you for your wonderful 4-star review! We’re delighted to hear that you found us to be professional and efficient. Your feedback about our reliability means a lot to us, and we’re thrilled that you had a refreshing experience! If there’s anything more we can do for you or if you have any questions, please don’t hesitate to reach out. We’d love to serve you again soon! Warm regards, Naomi (Customer Care)

Posted 10 months ago

“Only giving you are four, it might be a five once they have received it. I am glad for companies like yours it makes long distance giving easier....cheers from Canada. Jen”

Helpful Report

Posted 10 months ago

Hello Jennifer, Thank you so much for taking the time to share your feedback on our Gourmet Food & Wine Hamper. As your hamper is being delivered in December 2024, we would like to invite you to revise your review once delivered. We look forward to hearing from you Kind regards Naomi (Customer care)

Posted 10 months ago

“Good website- easy to use. Good selection choices. Good followup.”

Helpful Report

Posted 10 months ago

Dear Breda, Thank you for your great 4-star review! We're pleased to hear that you found our website easy to use and enjoyed our selection choices. Your feedback on our follow-up service is truly appreciated, as we strive to provide the best experience for our customers. If there's anything else we can assist you with, please don’t hesitate to reach out. We're here to help! Best Wishes, Naomi (Customer Care)

Posted 10 months ago

“This was a gift & our family were very happy with it”

Helpful Report

Posted 10 months ago

Dear Jane, Thank you for your lovely 4-star review! We’re so pleased to hear that the gift brought happiness to your family. Your feedback is incredibly valuable to us and helps us continue to improve our offerings. If you have any questions or need assistance in the future, don’t hesitate to reach out. We’re always here to help! Best Wishes, Naomi (Customer Care)

Posted 10 months ago

“Excellent service,quick prompt once you get past i am not a robot!”

Helpful Report

Posted 10 months ago

Dear Clive, Thank you for your positive 4-star review! We’re pleased to hear that you found our service quick and prompt. We appreciate your patience with our verification process and are glad it didn’t hinder your experience. If there’s anything we can do to enhance your experience further, please let us know! We’re here to help. Best Wishes, Naomi (Customer Care)

Posted 10 months ago

“Nice hamper, looks lovely, perhaps 2 types of cheese as it is expensive. Saying this I'm sure my son in law will love it”

Helpful Report

Posted 10 months ago

Dear Pamela, Thank you for your thoughtful 4-star review! We're glad to hear that you find the hamper lovely and that you're confident your son-in-law will appreciate it. We value your feedback regarding the selection of cheeses, as we are always looking for ways to enhance our offerings and provide even better value. If you have any further suggestions or need assistance, please feel free to reach out. We're here to help! Best Wishes, Naomi (Customer Care)

Posted 10 months ago

“Easy to use and simple to update. You provided a quick means of amending delivery date and instructions. I was sending this from overseas so good communication was appreciated. It would be helpful if delivery date options were earlier in the process before entering lots of other information but this was a minor issue.”

Helpful Report

Posted 10 months ago

Dear Ben, Thank you for your thoughtful 4-star review! We're glad to hear that you found our service easy to use and appreciated the quick communication regarding your order. It's important to us that our customers have a smooth experience, even from overseas. We appreciate your feedback about the delivery date options and will certainly take it into consideration as we strive to improve our user experience. If you have any more suggestions or need assistance, please don't hesitate to reach out. Best Wishes, Naomi (Customer Care)

Posted 10 months ago

hampers.com is rated 4.8 based on 29,643 reviews