hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.81

4.8 Rating 29,647 Reviews

98 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such a delightful hamper!”

Helpful Report

Posted 1 year ago

Dear Valued Customer, Thank you so much for taking the time to rate hampers.com with a fantastic 4 stars! We truly appreciate your feedback and are thrilled to read that you had a delightful experience. Your satisfaction is our top priority, and we will continue to enhance our offerings to provide even more delightful options for you to choose from. Thank you for choosing hampers.com and for sharing your positive experience. We look forward to welcoming you again in the future. Kindest Regards, Nicole (Customer Care Manager)

Posted 1 year ago

“I was pleasantly surprised by the lovely packaging of the hamper!”

Helpful Report

Posted 1 year ago

Dear Valued Customer, Thank you so much for your generous 4-star rating of hampers.com. We truly appreciate your feedback and are thrilled to hear that you were pleasantly surprised by the lovely packaging of the hamper. Our team takes great pride in ensuring that our hampers are not only filled with delightful products but also beautifully presented. Thank you for choosing hampers.com, and we look forward to welcoming you again in the future. Kindest Regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Excellent service hamper delivered on time - only problem was that the recipient did not know who it was from as the message I’d written was not in the hamper , other than that all good.”

Helpful Report

Posted 1 year ago

Dear Customer, Thank you for taking the time to rate hampers.com with 4 stars. We truly appreciate your support and loyalty to our brand. We're delighted to hear that you found our service excellent and that your hamper was delivered on time. We apologize for the inconvenience caused by the missing message. Rest assured, we will work diligently to improve our communication process, ensuring that all personalized messages are included in the hampers. Once again, thank you for your feedback and for being a valued customer of hampers.com. We look forward to serving you again in the future. Best regards, Naomi [Customer Care]

Posted 1 year ago

“happy it come very fast happy with it all will use again when the time comes you are in my bookmarks know thank you”

Helpful Report

Posted 1 year ago

Dear Clarke, Thank you so much for your 4-star rating of hampers.com! We sincerely appreciate your feedback and are thrilled to read that you had a positive experience with us. We are glad that your order arrived promptly and that you are happy with everything. It means a lot to us that you have bookmarked our website and would choose to shop with us again when the time comes. Your support is truly invaluable. Once again, thank you for choosing hampers.com and for taking the time to share your satisfaction with us. We look forward to welcoming you in the future. Kindest Regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Although there was a technical issue with delivery to my chosen address via the website, customer services were very helpful sorting everything out over the phone. The hamper arrived a day later than my selected Sunday date but I think that was down to the delivery partner. The recipients were delighted with the hamper itself.”

Helpful Report

Posted 1 year ago

Dear Valued Customer, Thank you for taking the time to leave us a 4-star rating for Hampers.com. We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with our customer care team. We apologise for the technical issue you faced during delivery, but we are glad our team was able to assist you over the phone and resolve the matter. Sometimes, delivery partners may experience delays, and we are sorry that your hamper arrived a day later than the selected Sunday date. I will be investigating this to see how this occurred and how we can prevent this from happening again. However, it brings us joy to know that the recipients were delighted with the hamper itself. Thank you again for choosing Hampers.com, and we hope to welcome you again in the future. Kindest Regards, The hampers.com Team

Posted 1 year ago

“Great options to choose from, Excellent service! Would highly recommend:)”

Helpful Report

Posted 1 year ago

Dear Lyjane, Thank you for giving hampers.com a 4-star rating! We appreciate your positive feedback and are thrilled to hear that you had a great experience with us. Thank you again for your support and recommendation! Warm regards, Gemma (Customer care)

Posted 1 year ago

“Very pleased with selection, variety, price and delivery was very, very quick. I liked the updates on tracking too. offered a very smooth service.”

Helpful Report

Posted 1 year ago

Dear Richard, Thank you so much for your fantastic 4-star rating of hampers.com! We sincerely appreciate your feedback and are thrilled to hear that you were very pleased with our selection, variety, price, and the speedy delivery. It's great to know that you also appreciated the updates on tracking, as we strive to provide a smooth and seamless service. We hope to have the pleasure of serving you again in the future! Best regards, Gemma (customer care)

Posted 1 year ago

“The content and packaging of the hamper was excellent quality. Website extremely easy to navigate, search and order. We did have an issue with the order being lost by the delivery company, however hampers.com dealt with the issue quickly and professionally and it was tn delivered 2 days later. Things can go wrong but what’s important is how well a company deals with it and hampers.com exceeded expectations.”

Helpful Report

Posted 1 year ago

Dear valued customer, Thank you for taking the time to leave a review and giving us a 4-star rating, we greatly appreciate it! We are thrilled to hear that you found the content and packaging of the hamper to be excellent quality. We also take pride in ensuring that our website is extremely easy to navigate, search, and order from. We apologise for the inconvenience caused by the delivery company losing your order, but we are glad that we were able to swiftly and professionally resolve the issue. We understand that things can go wrong, but we believe that it is how a company handles such situations that truly counts. We are delighted to have exceeded your expectations in this matter. Thank you again for your kind words and for choosing hampers.com. We hope to have the pleasure of serving you again in the future. Warm regards, Gemma (Customer care)

Posted 1 year ago

“Hamper delivered on date requested and was a lovely surprise. Excellent service. Well received. The size of packets of goods inside could be more generous for the price but ease of ordering and delivery help justify the cost.”

Helpful Report

Posted 1 year ago

Dear Jenny, Thank you so much for taking the time to give us a 4-star rating on hampers.com. We truly appreciate your feedback and are thrilled to hear that our hamper was a delightful surprise and that you had a wonderful experience with our service. Your satisfaction means the world to us, and we are committed to using your feedback to enhance our products. We are dedicated to working with top-tier artisan food and drink suppliers to ensure that each gift hamper exceeds the highest standards. We take immense pride in curating hampers that prioritise quality over quantity. The pricing of our hampers not only reflects the contents they hold but also encompasses the attention given to presentation, the packaging itself, and our signature hamper boxes or wicker baskets. This also includes the care and detail put into the packing process, which saves our customers the time and effort of assembling a hamper themselves. Furthermore, it encompasses the handpicking of exceptional UK suppliers' products, including unique items not readily available to the public. Your satisfaction is our top priority, and I am genuinely sorry if we failed to meet your expectations on this occasion. Your feedback has been shared with our product development team as we strive to continually improve. I sincerely hope that this experience won't discourage you from considering hampers.com for your future gifting needs. We are committed to earning back your trust and providing you with an unforgettable experience. Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Recipient very pleased with the wine, cheese and crackers. Would definitely use again”

Helpful Report

Posted 1 year ago

Hi Nigel, Thank you so much for giving hampers.com a fantastic 4-star rating! We truly appreciate your support and loyalty as a customer. We're thrilled to hear that the recipient was delighted with the wine, cheese, and crackers. It brings us joy to know that our products brought them such pleasure. We're grateful for your kind words and for considering using hampers.com again in the future. We strive to continually provide you with excellent products and service. Thank you once again for your loyalty and for sharing your positive experience. We look forward to serving you again soon. Warm regards, Gemma (customer care)

Posted 1 year ago

“I would have liked if I had been informed my hamper was being left with a neighbour and not just left. Especially when my phone number was provided.”

Helpful Report

Posted 1 year ago

Dear valuable customer, Thank you for taking the time to leave us a 4-star rating on hampers.com! We truly appreciate your feedback and are delighted to hear that you had a positive experience with us. In regards to your concern about the delivery of your hamper, please accept our sincere apologies for any inconvenience caused by not being informed that it would be left with a neighbour. We understand that it would have been helpful for you to receive this information, especially considering that you provided your phone number. Rest assured, we have taken note of your feedback and will work on improving our communication regarding such deliveries in the future. Once again, thank you for your valuable feedback and for choosing hampers.com. We hope to have the opportunity to serve you even better in the future. Warm regards, Gemma (customer care)

Posted 1 year ago

“It is very convenient and the delivery was quick. My only criticism is that they are a little pricey for the amount you get inside. The delivery company left the parcel on the doorstep of the gift receiver, as they were not in, but could have (more appropriately) left the parcel with a nextdoor neighbour or behind their side gate.”

Helpful Report

Posted 1 year ago

Dear valued customer, Thank you so much for taking the time to rate our service with 4 stars. We truly appreciate your feedback and are glad to hear that you found hampers.com to be convenient and were satisfied with the quick delivery. We understand your concern regarding the pricing and the quantity of items in our hampers. We constantly strive to offer the best value for our customers and we'll take your feedback into consideration for future improvements. Regarding the delivery, we apologize for any inconvenience caused. We will definitely pass this information along to our delivery partners and make sure they are more considerate in choosing secure delivery locations in the future. Once again, thank you for choosing hampers.com and sharing your thoughts. We value your custom and hope to serve you even better in the future. Warm regards, Gemma (Customer care)

Posted 1 year ago

“Great service and contents. Thank you.”

Helpful Report

Posted 1 year ago

Dear Barbara, Thank you so much for your 4-star rating and your kind review of hampers.com. We truly appreciate your feedback and are delighted to hear that you had a great experience with our service and contents. Your satisfaction is our top priority, and we look forward to providing you with exceptional service and high-quality products in the future. If you have any further comments or suggestions, please do not hesitate to reach out. Thank you again for choosing hampers.com! Best regards, Gemma (Customer care)

Posted 1 year ago

“I have already recommended the website to a friend.”

Helpful Report

Posted 1 year ago

“Always room for improvement”

Helpful Report

Posted 1 year ago

“Excellent service. Pricey.”

Helpful Report

Posted 1 year ago

“Apart from one side of the box broken, the products were all intact and Hampers sent me a 20% discount code for this inconvenience.”

Helpful Report

Posted 1 year ago

“Customer service were really helpful when there was an issue with delivery, and it was resolved fast. Purchased as a gift to a customer, however do feel the hampers are not the best value for money. Don't feel you get a huge amount in them for the cost, and wouldn't purchase one for friends with personal money, only via work. The general buying experience was very good!”

Helpful Report

Posted 1 year ago

Dear valued customer, Thank you so much for taking the time to rate hampers.com with 4 stars! We really appreciate your feedback and are glad to hear that you had a positive buying experience with us. We are also delighted that our customer service team was able to quickly resolve the delivery issue you encountered. Customer satisfaction is our top priority, and we are always here to assist in any way we can. We understand your point regarding the value for money. We constantly strive to improve our offerings and take customer feedback into serious consideration. Rest assured that we will take your comments on board as we continue to enhance our hampers and their contents. Once again, thank you for your review and for choosing hampers.com. We hope to have the pleasure of serving you again in the future. Warm regards, Gemma (Customer care)

Posted 1 year ago

“Good selection of products, reliable and accountable delivery. Would gladly use again.”

Helpful Report

Posted 1 year ago

Dear Valued Customer, We are truly grateful for your generous 4-star rating of hampers.com! Your feedback is incredibly meaningful to us, and we are thrilled to hear that you enjoyed our service and would use our services again. It warms our hearts to know that we were able to exceed your expectations. Thank you for choosing hampers.com, and we can't wait to have the pleasure of welcoming you back soon. Kindest Regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Recipient was delighted with the gin lovers happy!”

Helpful Report

Posted 1 year ago

Dear Fiona, Thank you so much for taking the time to rate hampers.com with 4 stars! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are also delighted to know that the recipient of the gin lovers hamper was so happy with their gift! It's moments like these that truly make our efforts worthwhile. Once again, thank you for your support and for choosing hampers.com. We look forward to welcoming you again in the future! Kindest Regards, Nicole (Customer Care Manager)

Posted 1 year ago

hampers.com is rated 4.8 based on 29,647 reviews