hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.81

4.8 Rating 29,639 Reviews

98 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“High quality hamper.”

Helpful Report

Posted 3 months ago

Dear Nicola, Thank you for your wonderful 4-star review! We're thrilled to hear that you found the hamper to be of high quality. Your feedback encourages us to keep delivering great products. We look forward to serving you again soon! Warm regards, Naomi (Customer Care)

Posted 3 months ago

“The recipients of the hamper were delighted. It was for their anniversary. The only downside was that it didn’t arrive until gone 6.00pm and as they were going out for a meal it was just by chance that they were in to accept it. It was a surprise so I hadn’t let them know that it was coming.”

Helpful Report

Posted 3 months ago

Dear Carol, Thank you for your thoughtful 4-star review! We’re thrilled to hear that the recipients were delighted with their anniversary hamper. We truly apologise for the late delivery and understand how important it is for surprises to arrive on time. Your feedback is invaluable, and we will take it into consideration as we work to enhance our delivery services. We hope to delight you again in the future! Warm regards, Naomi (Customer Care)

Posted 3 months ago

“Lovely products but did not put my personalised note in the hamper so the recipient did not know who had sent it! I was not happy when I had heard of the confusion it caused.”

Helpful Report

Posted 3 months ago

Dear Joseph, Thank you for your feedback! We're sorry to hear that the personalised note was missing from your hamper, and we understand how important it is for recipients to know who sent a gift. We appreciate you bringing this to our attention, and we will strive to ensure that this doesn't happen again in the future. We hope your next experience with us will be flawless! Warm regards, Naomi (Customer Care)

Posted 3 months ago

“The recipient was pleased with the hamper and contents although it was just left on the front doorstep, rather than the belbeing rung or the door knocked.”

Helpful Report

Posted 4 months ago

Dear Gail, Thank you for your thoughtful 4-star review! We’re glad the recipient enjoyed the hamper and its contents. However, we sincerely apologise for the delivery experience not meeting your expectations. Your feedback is important to us and helps us improve our service. We appreciate your support and hope to have the opportunity to welcome you better in the future. Best wishes, Nicole (Customer Care Manager)

Posted 4 months ago

“Boughtnto celebrate a friends significant birthday”

Helpful Report

Posted 4 months ago

Dear Simon, Thank you for your lovely 4-star review! We’re happy to hear that you chose one of our hampers to celebrate your friend's significant birthday. It's always a joy to be part of such special moments. If there’s anything we can do to enhance your experience or if you have any feedback, please don’t hesitate to share. We’re here to help and hope to assist you again in the future! Best wishes, Nicole (Customer Care Manager)

Posted 4 months ago

“Very good selection of hampers and easy to use. Could benefit from providing more hampers with less alcohol selection.”

Helpful Report

Posted 4 months ago

Dear Sarah, Thank you for your thoughtful 4-star review! We’re glad to hear that you found our selection of hampers easy to use and enjoyable. Your feedback about increasing the variety of hampers with less alcohol is truly appreciated, and we will definitely take it into consideration as we continue to expand our offerings. We look forward to providing you with even more delightful options in the future! Best wishes, Steve (Customer Care)

Posted 4 months ago

“Hampers did a great job with delivery and communication of delivery, the product was of good quality. The only minor confusion was at the booking stage, and selecting the delivery date or day, there was some difficulty here. Cheers.”

Helpful Report

Posted 4 months ago

Dear Brent, Thank you for your wonderful 4-star review! We’re delighted to hear that you were pleased with our delivery service and the quality of the product. Your feedback about the booking process is appreciated, and we’re sorry for any confusion you experienced while selecting the delivery date. We’re always looking to improve, so your insights will aid us in enhancing the experience for our customers. Thank you for taking the time to share your thoughts, and we look forward to welcoming you again in the future! Kindest Regards, Nicole (Customer Care Manager)

Posted 4 months ago

“The Hamper was very successful, but I'm afraid it was just thrown over the hedge between two buildings by the delivery man. It was only spotted late that afternoon. It wasn't the easiest delivery by I did specify the address.”

Helpful Report

Posted 4 months ago

Dear Jo, Thank you for your thoughtful 4-star review! We’re delighted to hear that the hamper was a success, but we sincerely apologise for the delivery mishap. Your feedback is important to us, and we will address this with our delivery team to ensure a better experience in the future. Our customer care team will also be reaching out to you to discuss this further. We appreciate you specifying the address, and we strive for a seamless delivery process. Thank you for bringing this to our attention, and we hope to serve you better next time. Warm regards, Nicole (Customer Care Manager)

Posted 4 months ago

“The hamper was good but gift message was not included”

Helpful Report

Posted 4 months ago

Dear Sara, Thank you for your review! We’re glad to hear that you enjoyed the hamper. However, we sincerely apologise for the oversight regarding the gift message. Your feedback is important to us, and we will work to ensure this doesn’t happen again in the future. We appreciate your understanding and hope to serve you better next time! Best wishes, Naomi (Customer Care)

Posted 4 months ago

“The recipient loved the hamper! The only reason it doesn't have full marks is because the website doesn't allow you to add additional items (Preserve Jam was not in the original hamper I selected) or switch items out (E.g. Alcoholic for non alcoholic)”

Helpful Report

Posted 4 months ago

Dear Ruth, Thank you for your thoughtful 4-star review! We’re delighted to hear that the recipient loved the hamper. We understand your concerns regarding the limitations in customizing orders, and your feedback is invaluable as we continually seek to improve our offerings. We truly appreciate your support and hope to provide you with a smoother experience in the future! Best wishes, Naomi (Customer Care)

Posted 4 months ago

“Small hiccup but quickly sorted and effectively to deal with”

Helpful Report

Posted 4 months ago

Dear Martina, Thank you for your thoughtful 4-star review! We're glad to hear that any hiccups were quickly sorted, and we appreciate your recognition of our efforts in resolving issues effectively. Your feedback is invaluable to us as we strive for excellence. We hope to provide you with an even smoother experience next time! Best wishes, Naomi (Customer Care)

Posted 4 months ago

“Quick delivery, good presentation and packaging. Everything as expected.”

Helpful Report

Posted 4 months ago

Dear Nick, Thank you for your wonderful 4-star review! We're thrilled to hear that you appreciated our quick delivery and the attractive presentation of our hampers. It's great to know everything met your expectations. We appreciate your feedback and hope to serve you again in the future! Best regards, Naomi (Customer Care)

Posted 4 months ago

“The product arrived as ordered in a timely manner and in good condition.”

Helpful Report

Posted 4 months ago

Dear Rochelle, Thank you for your great 4-star review! We're pleased to hear that your product arrived in good condition and on time. Your satisfaction is important to us, and we strive to meet your expectations consistently. We hope to have the opportunity to serve you again soon! Warm regards, Naomi (Customer Care)

Posted 4 months ago

“Easy to order. Prompt delivery.”

Helpful Report

Posted 5 months ago

Dear Roelien, Thank you for your lovely 4-star review! We're delighted to hear that you found the ordering process easy and enjoyed our prompt delivery. Your feedback is invaluable to us! We look forward to serving you again in the future and hope to earn that 5th star next time! Warm regards, Naomi (Customer Care)

Posted 5 months ago

“Expensive….. good options, prompt delivery. Very convenient.”

Helpful Report

Posted 5 months ago

Dear Maria, Thank you for your wonderful 4-star review! We’re glad to hear that you found our options appealing and enjoyed the prompt delivery. We always strive for convenience and quality, so your feedback is greatly appreciated. We hope to have the opportunity to serve you again soon! Warm regards, Naomi (Customer Care)

Posted 5 months ago

“I found it difficult to select a hamper to send as a 50th birthday gift as there were so many options. The hamper I chose (Afternoon Tea) was a hit with the recipient.”

Helpful Report

Posted 5 months ago

Dear Jacqueline, Thank you for sharing your lovely 4-star review! We’re delighted to hear that the Afternoon Tea hamper was a hit for such a special occasion. It’s great to know you found our selection extensive, even if it made choosing a bit challenging. We appreciate your feedback and look forward to helping you find more wonderful gifts in the future! Warm regards, Nicole (Customer Care Manager)

Posted 5 months ago

“Easy to order with prompt delivery excellent service . Would highly recommend.”

Helpful Report

Posted 5 months ago

Dear Peter, Thank you for your fantastic 4-star review! We’re delighted to hear that you found our ordering process easy and appreciated our prompt delivery. It means a lot to know that you had an excellent experience with our service! Your recommendation is incredibly valuable to us, and we hope to serve you again soon! Warm regards, Naomi (Customer Care)

Posted 5 months ago

“Perfect delivery and easy to order and god produce. Thanks.”

Helpful Report

Posted 5 months ago

Dear Kelly, Thank you for your fantastic 4-star review! We're delighted to hear that you found the ordering process easy and that your delivery was perfect. It's our goal to provide good produce and a smooth experience for our customers. We look forward to serving you again soon! Warm regards, Naomi (Customer Care)

Posted 5 months ago

“Great service”

Helpful Report

Posted 5 months ago

Dear Edmund, Thank you for your great 4-star review! We're pleased to hear that you had a positive experience with our service. Your feedback encourages us to continually improve and provide the best for our customers. We can’t wait to welcome you back soon! Warm regards, Naomi (Customer Care)

Posted 5 months ago

“The gift was well received, efficiently delivered and we will use you again, Thank you”

Helpful Report

Posted 5 months ago

Dear Trevor, Thank you for your great 4-star review! We’re thrilled to hear that the gift was well received and that you appreciated our efficient delivery. Your feedback is invaluable to us! We look forward to assisting you again in the future! Warm regards, Naomi (Customer Care)

Posted 5 months ago

hampers.com is rated 4.8 based on 29,639 reviews