hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.81

4.8 Rating 29,512 Reviews

98 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hampers did a great job with delivery and communication of delivery, the product was of good quality. The only minor confusion was at the booking stage, and selecting the delivery date or day, there was some difficulty here. Cheers.”

Helpful Report

Posted 2 months ago

Dear Brent, Thank you for your wonderful 4-star review! We’re delighted to hear that you were pleased with our delivery service and the quality of the product. Your feedback about the booking process is appreciated, and we’re sorry for any confusion you experienced while selecting the delivery date. We’re always looking to improve, so your insights will aid us in enhancing the experience for our customers. Thank you for taking the time to share your thoughts, and we look forward to welcoming you again in the future! Kindest Regards, Nicole (Customer Care Manager)

Posted 2 months ago

“The Hamper was very successful, but I'm afraid it was just thrown over the hedge between two buildings by the delivery man. It was only spotted late that afternoon. It wasn't the easiest delivery by I did specify the address.”

Helpful Report

Posted 2 months ago

Dear Jo, Thank you for your thoughtful 4-star review! We’re delighted to hear that the hamper was a success, but we sincerely apologise for the delivery mishap. Your feedback is important to us, and we will address this with our delivery team to ensure a better experience in the future. Our customer care team will also be reaching out to you to discuss this further. We appreciate you specifying the address, and we strive for a seamless delivery process. Thank you for bringing this to our attention, and we hope to serve you better next time. Warm regards, Nicole (Customer Care Manager)

Posted 2 months ago

“The hamper was good but gift message was not included”

Helpful Report

Posted 2 months ago

Dear Sara, Thank you for your review! We’re glad to hear that you enjoyed the hamper. However, we sincerely apologise for the oversight regarding the gift message. Your feedback is important to us, and we will work to ensure this doesn’t happen again in the future. We appreciate your understanding and hope to serve you better next time! Best wishes, Naomi (Customer Care)

Posted 2 months ago

“The recipient loved the hamper! The only reason it doesn't have full marks is because the website doesn't allow you to add additional items (Preserve Jam was not in the original hamper I selected) or switch items out (E.g. Alcoholic for non alcoholic)”

Helpful Report

Posted 3 months ago

Dear Ruth, Thank you for your thoughtful 4-star review! We’re delighted to hear that the recipient loved the hamper. We understand your concerns regarding the limitations in customizing orders, and your feedback is invaluable as we continually seek to improve our offerings. We truly appreciate your support and hope to provide you with a smoother experience in the future! Best wishes, Naomi (Customer Care)

Posted 3 months ago

“Small hiccup but quickly sorted and effectively to deal with”

Helpful Report

Posted 3 months ago

Dear Martina, Thank you for your thoughtful 4-star review! We're glad to hear that any hiccups were quickly sorted, and we appreciate your recognition of our efforts in resolving issues effectively. Your feedback is invaluable to us as we strive for excellence. We hope to provide you with an even smoother experience next time! Best wishes, Naomi (Customer Care)

Posted 3 months ago

“Quick delivery, good presentation and packaging. Everything as expected.”

Helpful Report

Posted 3 months ago

Dear Nick, Thank you for your wonderful 4-star review! We're thrilled to hear that you appreciated our quick delivery and the attractive presentation of our hampers. It's great to know everything met your expectations. We appreciate your feedback and hope to serve you again in the future! Best regards, Naomi (Customer Care)

Posted 3 months ago

“The product arrived as ordered in a timely manner and in good condition.”

Helpful Report

Posted 3 months ago

Dear Rochelle, Thank you for your great 4-star review! We're pleased to hear that your product arrived in good condition and on time. Your satisfaction is important to us, and we strive to meet your expectations consistently. We hope to have the opportunity to serve you again soon! Warm regards, Naomi (Customer Care)

Posted 3 months ago

“Easy to order. Prompt delivery.”

Helpful Report

Posted 3 months ago

Dear Roelien, Thank you for your lovely 4-star review! We're delighted to hear that you found the ordering process easy and enjoyed our prompt delivery. Your feedback is invaluable to us! We look forward to serving you again in the future and hope to earn that 5th star next time! Warm regards, Naomi (Customer Care)

Posted 3 months ago

“Expensive….. good options, prompt delivery. Very convenient.”

Helpful Report

Posted 3 months ago

Dear Maria, Thank you for your wonderful 4-star review! We’re glad to hear that you found our options appealing and enjoyed the prompt delivery. We always strive for convenience and quality, so your feedback is greatly appreciated. We hope to have the opportunity to serve you again soon! Warm regards, Naomi (Customer Care)

Posted 3 months ago

“I found it difficult to select a hamper to send as a 50th birthday gift as there were so many options. The hamper I chose (Afternoon Tea) was a hit with the recipient.”

Helpful Report

Posted 3 months ago

Dear Jacqueline, Thank you for sharing your lovely 4-star review! We’re delighted to hear that the Afternoon Tea hamper was a hit for such a special occasion. It’s great to know you found our selection extensive, even if it made choosing a bit challenging. We appreciate your feedback and look forward to helping you find more wonderful gifts in the future! Warm regards, Nicole (Customer Care Manager)

Posted 3 months ago

“Easy to order with prompt delivery excellent service . Would highly recommend.”

Helpful Report

Posted 3 months ago

Dear Peter, Thank you for your fantastic 4-star review! We’re delighted to hear that you found our ordering process easy and appreciated our prompt delivery. It means a lot to know that you had an excellent experience with our service! Your recommendation is incredibly valuable to us, and we hope to serve you again soon! Warm regards, Naomi (Customer Care)

Posted 3 months ago

“Perfect delivery and easy to order and god produce. Thanks.”

Helpful Report

Posted 4 months ago

Dear Kelly, Thank you for your fantastic 4-star review! We're delighted to hear that you found the ordering process easy and that your delivery was perfect. It's our goal to provide good produce and a smooth experience for our customers. We look forward to serving you again soon! Warm regards, Naomi (Customer Care)

Posted 4 months ago

“Great service”

Helpful Report

Posted 4 months ago

Dear Edmund, Thank you for your great 4-star review! We're pleased to hear that you had a positive experience with our service. Your feedback encourages us to continually improve and provide the best for our customers. We can’t wait to welcome you back soon! Warm regards, Naomi (Customer Care)

Posted 4 months ago

“The gift was well received, efficiently delivered and we will use you again, Thank you”

Helpful Report

Posted 4 months ago

Dear Trevor, Thank you for your great 4-star review! We’re thrilled to hear that the gift was well received and that you appreciated our efficient delivery. Your feedback is invaluable to us! We look forward to assisting you again in the future! Warm regards, Naomi (Customer Care)

Posted 4 months ago

“My mom always loves her hamper. Very easy to order & good quality. Only thing to improve would be the delivery. Notification said delivered with a signature but courier company sent a photo of the hamper being left under the mail box in the sun. Probably not a good idea as it was an English tea hamper with scones etc.”

Helpful Report

Posted 4 months ago

Dear Tracey, Thank you for your thoughtful 4-star review! We're thrilled to hear that your mom loved her hamper and that you found the ordering process easy and the quality good. Your feedback regarding the delivery is important to us, and we apologise for any inconvenience caused by the hamper being left under the mailbox. We understand how crucial proper delivery is, especially with perishable items. We appreciate your input, as it helps us improve our service. Thank you for choosing Hampers.com, and we hope to serve you (and your mom) again soon! Warm regards, Naomi (Customer Care)

Posted 4 months ago

“The drinks and food are of good quality and my boyfriend loved it, I liked the basket they sent it is very cute. The only point to improve is delivery, the order arrived a day before the date I scheduled and the delivery man left it in the backyard, but he posted on the website that he had left it with a neighbor. Apart from this incident I would buy again.”

Helpful Report

Posted 4 months ago

Dear Paloma, Thank you for your thoughtful 4-star review! We're delighted to hear that both you and your boyfriend enjoyed the quality of the drinks and food, and that you found the basket cute! Your feedback regarding the delivery is invaluable to us; we always aim for a seamless experience, and we're sorry for any confusion this may have caused. We truly appreciate your understanding and your intention to purchase from us again. We look forward to serving you in the future! Warm regards, Naomi (Customer Care)

Posted 4 months ago

“Great service”

Helpful Report

Posted 5 months ago

Dear L, Thank you for your wonderful 4-star review! We’re glad to hear that you experienced great service with us. Your satisfaction is important to us, and we’re always striving to improve and provide an even better experience. We look forward to serving you again in the future! Warm regards, Naomi (Customer Care)

Posted 5 months ago

“Order was well packaged and delivered right on time”

Helpful Report

Posted 5 months ago

Dear Henry, Thank you for your great 4-star review! We're pleased to hear that your order was well packaged and delivered right on time. It’s our goal to ensure a smooth experience for our customers, and your feedback is invaluable! We appreciate your support and look forward to assisting you again in the future! Warm regards, Naomi (Customer Care)

Posted 5 months ago

“I got between a marketing schedule. The hamper I bought was on at a price and tehn dissapeared from teh listings within days of my purchase and the 2 alternatives appeared to be better deals and packages! Hey Ho”

Helpful Report

Posted 5 months ago

Dear Martin, Thank you for your thoughtful 4-star review! We appreciate your feedback regarding the pricing and availability of our hampers. It's always our aim to provide the best value and selection, and we understand how frustrating it can be when things change quickly. We're glad you chose us and hope your hamper still brought joy to your experience! Your input is invaluable to us, and we continuously strive to improve. Looking forward to serving you again in the future! Warm regards, Naomi (Customer Care)

Posted 5 months ago

“Great professional service.”

Helpful Report

Posted 5 months ago

Dear Valued Customer, Thank you for your wonderful 4-star review! We truly appreciate your kind words about our professional service. It's always our goal to provide a seamless experience, and we're glad to hear we were able to meet your expectations. We hope to have the pleasure of serving you again soon! Warm regards, Naomi (Customer Care)

Posted 5 months ago

hampers.com is rated 4.8 based on 29,512 reviews