hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.81

4.8 Rating 29,512 Reviews

98 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

Write Your review

Tell us how hampers.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Business system allowed easy ordering through to delivery.”

Helpful Report

Posted 10 months ago

Dear Alan, Thank you so much for your wonderful 4-star rating of hampers.com! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with our business system. Our team work hard to ensure that ordering through to delivery is a seamless process, and we're delighted that you found it easy to navigate. Once again, thank you for your support. We look forward to welcoming you with even greater satisfaction in the future. Kind Regards, Nicole (Customer Care Manager)

Posted 10 months ago

“Nicely presented , Arrived promptly , Perfect as a present for someone who has everything !, it was well received !”

Helpful Report

Posted 10 months ago

Dear Christine, Thank you so much for your wonderful 4-star rating of hampers.com! We really appreciate your feedback and are thrilled to hear that you found our hampers to be nicely presented and that they arrived promptly. It's great to know that they were perfect as a present for someone who has everything and that they were well received. We truly value your support and hope to serve you again in the future! Warm regards, Naomi [Customer Care]

Posted 10 months ago

“I have yet to receive the 2 hampers that I have ordered, however the website site was very user friendly 😅”

Helpful Report

Posted 10 months ago

Dear Tracey, Thank you so much for your wonderful 4-star rating of hampers.com! Your support means a lot to us. We have checked your order and can confirm your order is set for the day you have chosen next month, we will reach out to you directly to confirm once more. We are thrilled to hear that you found our website user-friendly. We strive to provide a seamless and enjoyable shopping experience for our customers. If there's anything else we can assist you with, please don't hesitate to reach out. Once again, thank you for choosing hampers.com and for taking the time to share your feedback. We look forward to bringing you a delightful experience with our hampers soon! Best regards, Naomi [Customer Care]

Posted 10 months ago

“Ordering and delivery was spot on, only disappointing part was that the message I created wasn’t with the package, which left the receiver unaware who sent it”

Helpful Report

Posted 10 months ago

Dear Rod, Thank you so much for taking the time to rate hampers.com with 4 stars! We truly appreciate your feedback and are delighted to hear that your ordering and delivery experience was spot on. We sincerely apologize for the inconvenience caused regarding the missing message in your package. We understand how important it is for the recipient to know who sent the gift, and we are committed to ensuring that all aspects of our service meet your expectations. We will investigate and reach out to you directly. Once again, thank you for your valuable review and for choosing hampers.com. We hope to have the opportunity to serve you again in the future! Best regards, Naomi [Customer Care]

Posted 10 months ago

“My brother and his wife were very pleased with their cream tea hamper from yourselves. This is the first time I have ordered from you I have given four stars rather than five because of the delivery from Evri. The hamper was delivered but it was left outside in the rain as my brother was out. It was not signed for as Evri told you it was - just so you know for reference.”

Helpful Report

Posted 10 months ago

Dear Mary, Thank you so much for your wonderful four-star review of hampers.com! We greatly appreciate your feedback and are thrilled to hear that your brother and his wife were delighted with their cream tea hamper. We’re glad that we could be a part of their special moment. We are sorry to hear about the delivery issue with Evri. We strive for a seamless delivery experience, and your feedback is invaluable in helping us improve our services. We will definitely take note of this incident and work closely with Evri to ensure such situations are avoided in the future. We will reach out to you directly for a resolution. Thank you once again for choosing hampers.com, and we hope to serve you and your loved ones in the future with a five-star experience! Warm regards, Naomi [Customer Care]

Posted 10 months ago

“Appreciate the large variety of hampers on offer as well as the 15% Anniversary discount. Delivery was prompt so all in all very happy with the company.”

Helpful Report

Posted 11 months ago

Dear Valued Customer, Thank you so much for giving hampers.com a 4-star rating! We truly appreciate your feedback and are delighted to hear that you enjoyed your experience with us. Your support means a lot to us and encourages us to continue delivering high-quality products and excellent service. Should you ever need anything in the future, please don't hesitate to reach out. We hope to have the pleasure of welcoming you again soon. Kindest Regards, Nicole (Customer Care Manager)

Posted 11 months ago

“My grandparents were thrilled with their afternoon tea hamper. Lots of hamper companies don't deliver on a Monday, but hampers.com do so I coukd get it delivered on my grampy's birthday.”

Helpful Report

Posted 11 months ago

Dear valuable customer, Thank you so much for taking the time to leave us a wonderful 4-star rating for hampers.com. We truly appreciate your feedback and are delighted to hear that your grandparents were thrilled with the afternoon tea hamper. At hampers.com, we strive to provide exceptional service, and we are glad that we could accommodate your request to deliver the hamper on your grampy's birthday, even on a Monday. We understand the importance of special occasions, and it brings us joy to know that we were able to make the celebration even more memorable. Should you or your loved ones require our services in the future, please do not hesitate to reach out. We look forward to serving you again. Warm regards, Naomi [Customer Care] The Hampers.com Team

Posted 11 months ago

“Beautiful selection and options. Beautifully presented. The hampers / picnic baskets really add a lot of quality and 'wow' factor to the gift.”

Helpful Report

Posted 11 months ago

Dear Valued Customer, Thank you so much for taking the time to leave us a glowing 4-star rating on hampers.com. We sincerely appreciate your support. We are thrilled to hear that you found our selection and options beautiful. We take great pride in curating a range of exquisite products that are beautifully presented, so your kind words mean a lot to us. Once again, thank you for your trust in us we truly value your custom. Kindest Regards, Nicole (Customer Care Manager)

Posted 11 months ago

“Arrived on date given and all good. Recipient very pleased with goodies. 💯🇦🇺”

Helpful Report

Posted 11 months ago

Dear Mavis, Thank you so much for your lovely 4-star rating of hampers.com. We're thrilled to hear that your order arrived on the date given and that everything was in perfect condition. The fact that the recipient was pleased with the goodies is the best reward for us. We truly value your feedback and appreciate your support. Once again, thank you for choosing hampers.com and we hope to welcome you again in the future. Kindest Regards, Nicole (Customer Care Manager)

Posted 11 months ago

“Easy ordering, clear on what products were included, quick delivery. My one quibble- they delivered a day early so the birthday suprise was a bit spoiled, but we still enjoyed the hamper.”

Helpful Report

Posted 11 months ago

Dear valued customer, Thank you for taking the time to rate hampers.com with 4 stars. We truly appreciate your feedback and your support. We are thrilled to hear that your overall experience with us was positive, and we're glad that you found the ordering process easy, with clear information about the products included in the hamper. Our team always strives to provide our customers with a seamless and informative ordering experience. We apologize for the early delivery that slightly spoiled the birthday surprise. We understand the importance of timing for such special occasions, and we'll make sure to address this issue internally to prevent it from happening in the future. Despite this, we're delighted to know that you still enjoyed the hamper. Again, thank you for choosing hampers.com and for your valuable feedback. We look forward to serving you with excellence in the future. Best regards, Naomi [Customer Care] The Hampers.com Team

Posted 11 months ago

“Overall delicious. However, there were some alterations to the items and some portions of snacks were quite small. It would be great to have the option to customize the items (ex. Omit or add items).”

Helpful Report

Posted 11 months ago

Dear Valued Customer, Thank you for taking the time to leave us a 4-star rating for hampers.com! We appreciate your feedback and are thrilled to hear that you found our products delicious overall. Your feedback is highly valuable to us as we are always looking to improve our services. We understand that having the option to customise items would enhance your experience. Rest assured, we are constantly working with new suppliers and introducing new hampers and products to ensure we have a large variety to choose from. Thank you for choosing hampers.com. We hope to have the opportunity to welcome you again soon. Kindest Regards, Nicole (Customer Care Manager)

Posted 11 months ago

“Great service with no fuss able to track hamper all the way to my front door”

Helpful Report

Posted 1 year ago

Dear valued Customer, Thank You for your lovely review, it's great to hear your experience has been very positive, as we do try very hard to everything we can to bring joy to you and the gift receiver. Kind regards Naomi [Customer Care] Hampers.com

Posted 11 months ago

“The hamper was delivered on the due date and was exactly as expected. The range of items in the hamper was wide and of good quality. Thank you”

Helpful Report

Posted 1 year ago

Dear valued Customer, Thank you so much for your 4-star rating of hampers.com! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We're glad to know that the hamper was delivered on the due date and met your expectations perfectly. It's always our aim to provide our customers with a wide range of high-quality items inside our hampers. Your kind words mean a lot to our team, thank you for taking the time to share your satisfaction. We hope to serve you again in the future and provide you with the same level of excellence. Once again, thank you for choosing hampers.com! Best regards, Naomi [Customer Care]

Posted 1 year ago

“Great way to get a gift for someone overseas”

Helpful Report

Posted 1 year ago

Dear valued Customer, Thank you very much for taking the time to rate hampers.com with 4 stars! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We completely agree with your statement that hampers.com is a great way to get a gift for someone overseas. Our goal is to provide a convenient and reliable service for our customers, especially when it comes to sending gifts to loved ones afar. Your feedback encourages us to continue delivering quality products and excellent customer service. If you ever need assistance with any future orders, please don't hesitate to reach out to us. We're here to help! Thank you once again for choosing hampers.com and for sharing your experience. We hope to have the pleasure of serving you and your gifting needs in the future. Best regards, Naomi [Customer Care] Hampers.com Team

Posted 1 year ago

“Such a delightful hamper!”

Helpful Report

Posted 1 year ago

Dear Valued Customer, Thank you so much for taking the time to rate hampers.com with a fantastic 4 stars! We truly appreciate your feedback and are thrilled to read that you had a delightful experience. Your satisfaction is our top priority, and we will continue to enhance our offerings to provide even more delightful options for you to choose from. Thank you for choosing hampers.com and for sharing your positive experience. We look forward to welcoming you again in the future. Kindest Regards, Nicole (Customer Care Manager)

Posted 1 year ago

“I was pleasantly surprised by the lovely packaging of the hamper!”

Helpful Report

Posted 1 year ago

Dear Valued Customer, Thank you so much for your generous 4-star rating of hampers.com. We truly appreciate your feedback and are thrilled to hear that you were pleasantly surprised by the lovely packaging of the hamper. Our team takes great pride in ensuring that our hampers are not only filled with delightful products but also beautifully presented. Thank you for choosing hampers.com, and we look forward to welcoming you again in the future. Kindest Regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Excellent service hamper delivered on time - only problem was that the recipient did not know who it was from as the message I’d written was not in the hamper , other than that all good.”

Helpful Report

Posted 1 year ago

Dear Customer, Thank you for taking the time to rate hampers.com with 4 stars. We truly appreciate your support and loyalty to our brand. We're delighted to hear that you found our service excellent and that your hamper was delivered on time. We apologize for the inconvenience caused by the missing message. Rest assured, we will work diligently to improve our communication process, ensuring that all personalized messages are included in the hampers. Once again, thank you for your feedback and for being a valued customer of hampers.com. We look forward to serving you again in the future. Best regards, Naomi [Customer Care]

Posted 1 year ago

“happy it come very fast happy with it all will use again when the time comes you are in my bookmarks know thank you”

Helpful Report

Posted 1 year ago

Dear Clarke, Thank you so much for your 4-star rating of hampers.com! We sincerely appreciate your feedback and are thrilled to read that you had a positive experience with us. We are glad that your order arrived promptly and that you are happy with everything. It means a lot to us that you have bookmarked our website and would choose to shop with us again when the time comes. Your support is truly invaluable. Once again, thank you for choosing hampers.com and for taking the time to share your satisfaction with us. We look forward to welcoming you in the future. Kindest Regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Although there was a technical issue with delivery to my chosen address via the website, customer services were very helpful sorting everything out over the phone. The hamper arrived a day later than my selected Sunday date but I think that was down to the delivery partner. The recipients were delighted with the hamper itself.”

Helpful Report

Posted 1 year ago

Dear Valued Customer, Thank you for taking the time to leave us a 4-star rating for Hampers.com. We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with our customer care team. We apologise for the technical issue you faced during delivery, but we are glad our team was able to assist you over the phone and resolve the matter. Sometimes, delivery partners may experience delays, and we are sorry that your hamper arrived a day later than the selected Sunday date. I will be investigating this to see how this occurred and how we can prevent this from happening again. However, it brings us joy to know that the recipients were delighted with the hamper itself. Thank you again for choosing Hampers.com, and we hope to welcome you again in the future. Kindest Regards, The hampers.com Team

Posted 1 year ago

“Great options to choose from, Excellent service! Would highly recommend:)”

Helpful Report

Posted 1 year ago

Dear Lyjane, Thank you for giving hampers.com a 4-star rating! We appreciate your positive feedback and are thrilled to hear that you had a great experience with us. Thank you again for your support and recommendation! Warm regards, Gemma (Customer care)

Posted 1 year ago

hampers.com is rated 4.8 based on 29,512 reviews