hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.81

4.8 Rating 29,804 Reviews

98 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products and fantastic, fast customer service”

Helpful Report

Posted 1 month ago

Dear Rufus, Thank you for your excellent review! We’re so pleased to hear that you found our products and customer service to be fantastic and fast. Your satisfaction is our priority, and it’s wonderful to know we hit the mark for you! We truly appreciate your support and look forward to serving you again soon! Warm regards, Naomi (Customer Care)

Posted 1 month ago

“Was a present and it made the person very happy, have just ordered another one for someone else :-)”

Helpful Report

Posted 1 month ago

Dear Monika, Thank you so much for your fantastic review! We’re thrilled to hear that your gift brought joy to someone special. It’s wonderful to know that you’ve decided to order another one—your trust means the world to us! We truly appreciate your support and look forward to making more moments special for you and your loved ones! Warm wishes, Naomi (Customer Care)

Posted 1 month ago

“A gift that you can unwind with a partner, Knowing delivery will be on time.”

Helpful Report

Posted 1 month ago

Dear David, Thank you for your fantastic review! We’re delighted to hear that our gift provided a perfect opportunity for you and your partner to unwind together. Knowing that our timely delivery gave you peace of mind is truly wonderful! We appreciate your support and look forward to helping you create more memorable moments in the future. Warm regards, Naomi (Customer Care)

Posted 1 month ago

“Not sure who's fault it is but this hamper should have been delivered on Saturday but has not been delivered yet, I keep checking on Evri and it keeps saying out for delivery. Thanks for resolving this issue, I'm sure it wasn't the fault of Hampers.com but a fault with the delivery company, no problem with the Hamper which has been enjoyed by my Sister and her Husband.”

Helpful Report

Posted 1 month ago

Dear Paul, Thank you for your review! We're truly sorry to hear about the delay in your hamper's delivery. We understand how frustrating it can be to wait, especially when you're tracking it closely. Please rest assured that we are working with our delivery partner to get this resolved as quickly as possible and a member of customer care team will be in touch to update you. We appreciate your patience and understanding, and we hope to provide a smoother experience in the future! Best wishes, Naomi (Customer Care)

Posted 1 month ago

“this company was great they kept me informed on the delivery from when they packed it- to delivery!”

Helpful Report

Posted 1 month ago

Dear Maria, Thank you so much for your wonderful review! We’re thrilled to hear that our delivery updates kept you informed and contributed to your positive experience. Communication is key for us, and it’s fantastic to know you appreciated it! We truly appreciate your support and look forward to serving you again soon! Warm regards, Naomi (Customer Care)

Posted 1 month ago

“Amazing hampers so far! We have ordered them as gifts and the recipients have been so pleased. Thank you”

Helpful Report

Posted 1 month ago

Dear Lisa, Thank you for your amazing review! We're delighted to hear that our hampers have been a hit with your gift recipients. Your kind words motivate us to keep delivering delightful experiences! We truly appreciate your support and look forward to helping you with your future gifting needs! Warm wishes, Naomi (Customer Care)

Posted 1 month ago

“I bought the afternoon tea hamper for my mother in law's 80th birthday and she was absolutely delighted. Thank you for helping make a special day extraordinary!”

Helpful Report

Posted 1 month ago

Dear Evelyn, Thank you so much for your lovely review! We’re thrilled to hear that the afternoon tea hamper made your mother-in-law's 80th birthday so special. It brings us joy to know we could contribute to such a memorable occasion! We truly appreciate your kind words and look forward to helping you celebrate many more special moments in the future! Warm wishes, Naomi (Customer Care)

Posted 1 month ago

“I ordered and sent from Australia to London a hamper to a friend. Great quality products, arrived safely and on time, excellent all round service I will use again.”

Helpful Report

Posted 1 month ago

Dear Karen, Thank you so much for your fabulous review! We’re thrilled to hear that your hamper arrived safely and on time, and that you were pleased with the quality of our products. Your satisfaction means the world to us, and we can’t wait to assist you again in the future! Warm regards, Naomi (Customer Care)

Posted 1 month ago

“It was a very thoughtful gift and my friend loved it especially how it was nicely packaged.”

Helpful Report

Posted 1 month ago

Dear Nabila, Thank you so much for your kind review! We’re delighted to hear that you found the gift thoughtful and that your friend loved it, especially the packaging! We take great care in presenting our hampers beautifully. We truly appreciate your feedback and look forward to assisting you with your future gifting needs! Warm regards, Naomi (Customer Care)

Posted 1 month ago

“I’ve ordered hampers for several years now and this company never lets me down - the recipients are always delighted with their gifts - truly appreciated great customer service and products.”

Helpful Report

Posted 1 month ago

Dear Maxine, Thank you so much for your fantastic review! We’re overjoyed to hear that our hampers have consistently delighted your recipients over the years. Your appreciation for our customer service and products truly motivates us to keep striving for excellence! We are grateful for your ongoing support and can’t wait to assist you with your future gifting! Warm regards, Naomi (Customer Care)

Posted 1 month ago

“A very happy poorly niece. It made her day”

Helpful Report

Posted 1 month ago

Dear Brenda, Thank you so much for your wonderful review! We're delighted to hear that the hamper brought joy to your niece on her tough day. It warms our hearts to know we could help make her feel a little better! We truly appreciate your support and look forward to serving you again soon! Warm regards, Naomi (Customer Care)

Posted 1 month ago

“One can still be surprised today….. Great product, incredible easy to order and the delivery service by Evri, is the best I have ever experienced, even when unexpectedly you are not at home.”

Helpful Report

Posted 1 month ago

Dear David, Thank you so much for your fantastic review! We’re delighted to hear that our product exceeded your expectations and that you found the ordering process and delivery service with Evri to be top-notch. It’s great to know we could surprise you! We truly appreciate your kind words and support, and we look forward to serving you again soon! Warm regards, Naomi (Customer Care)

Posted 1 month ago

“Customer service, price, delivery everything was really very good.”

Helpful Report

Posted 1 month ago

Dear K, Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our customer service, pricing, and delivery. Your satisfaction is our top priority, and it’s fantastic to know we met your expectations! We truly appreciate your kind words and look forward to serving you again soon! Warm regards, Naomi (Customer Care)

Posted 1 month ago

“******************************************* Update: Hampers.com promptly addressed the issue described below by sending a replacement hamper to our chosen residential address at no additional cost. The new hamper arrived three days later, and the recipient was delighted with it. Thank you, Hampers.com! ******************************************* I regret using your hamper service. This order was placed with the best intentions—as a corporate “get well” gift—with the named delivery date selected to ensure timely arrival. Unfortunately, delivery to a hospital—staffed 24 hours—failed on three separate occasions. The reasons given were vague, and the only "proof" uploaded to the tracking site was a blurred image with no discernible details. Despite the failure, we had to follow up ourselves to be refunded the delivery fee. We then learned that the parcel was being returned to your company. This raises two serious concerns: What condition will the package be in upon return? Why must we, the client, now bear the inconvenience of arranging a replacement delivery ourselves? This experience has been extremely disappointing and reflects very poorly on your service.”

Helpful Report

Posted 1 month ago

Dear Tanya, I sincerely apologise for the disappointing experience you’ve had with our service, particularly given the thoughtful intention behind your order. I completely understand how crucial it is for gifts to arrive on time, especially in a hospital setting. The repeated delivery failures you described are unacceptable, and I appreciate you bringing this to our attention. Please rest assured that we take such matters seriously and are looking into the reasons behind the vague delivery updates and the condition of the package upon its return. It's unfortunate that you had to follow up for a refund, and I empathise with the additional inconvenience this has caused you. Your feedback is invaluable to us as we aim to enhance our customer service protocols. Thank you for sharing your concerns, and I hope you might give us another chance to prove our commitment to our customers. A member of our customer care team will get in touch to make things right. Warm regards, Naomi (Customer Care)

Posted 1 month ago

“I live in Australia and I have ordered a few hampers through hampers.com and everyone who has received them have been more than happy with their gift and delivery service. Would definitely recommend. Sandra Paterson”

Helpful Report

Posted 1 month ago

Dear Sandra, Thank you so much for your amazing review! We’re delighted to hear that recipients in Australia have been happy with their hampers and the delivery service. Your recommendation means a lot to us, and we’re thrilled to know we could contribute to the joy of giving! We truly appreciate your support and look forward to helping you with more gifts in the future! Warm regards, Naomi (Customer Care)

Posted 1 month ago

“Always receive great feedback whenever we've used hampers.com for friends and family. Living abroad it makes gifting easy and I always manage to find something tailored to the individual. Good value for money.”

Helpful Report

Posted 1 month ago

“Hampers.com was exactly what I needed when my friend was feeling a little down. I ordered from the US and it was so easy, convenient and she loved her surprise delivery. Thank you so much for helping me make her day a little brighter. I’ll be ordering again.”

Helpful Report

Posted 1 month ago

Dear Alison, Thank you so much for your wonderful review! We're thrilled to hear that we could help brighten your friend's day. It's fantastic to know that the ordering process was easy and that the surprise delivery brought joy! We appreciate your support and can’t wait to assist you again in the future! Warm regards, Naomi (Customer Care)

Posted 1 month ago

“Wonderful service Ordered in Montreal Canada 🇨🇦 Delivered promptly as they informed me It was a gift to my nephew in England I am thrilled not only with choice of hampers but efficient serve”

Helpful Report

Posted 1 month ago

Dear Marilynn, Thank you for your fantastic review! We’re delighted to hear that your gift was well-received and that you enjoyed our selection of hampers. It’s great to know that our service was prompt and efficient in delivering joy across the miles! We truly appreciate your support and look forward to being a part of your future gifting moments! Warm regards, Naomi (Customer Care)

Posted 1 month ago

“Very convenient (whoever has time to put together their own gift hampers - good for you!) It was a nice treat for a friend on their birthday - perfect 👍”

Helpful Report

Posted 1 month ago

Dear David, Thank you for your wonderful review! We’re thrilled to hear that our hampers made your friend’s birthday extra special. It’s great to know that you found the service convenient—after all, who has the time for assembling hampers themselves! We appreciate your support and hope to be a part of your future gifting needs! Warm regards, Naomi (Customer Care)

Posted 1 month ago

“The staff was very helpfull and generousm when the delivery company made some mistakes. So thanks for all the effort.”

Helpful Report

Posted 1 month ago

Dear Pia, Thank you so much for your lovely update and kind words. I’m really pleased we were able to get things resolved for you, and that you were happy with the support from our team. We truly appreciate you giving us another chance, and I hope your recipients love their thoughtful gift. Kindest regards, Nicole (Operations Manager)

Posted 1 month ago

hampers.com is rated 4.8 based on 29,804 reviews