hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 30,959 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a gift from the Czech Republic. Everything went quickly and exactly according to my order. Thanks”

Helpful Report

Posted 1 month ago

Dear Miroslav, Thank you for sharing your feedback. We’re thrilled to hear your gift from the Czech Republic went quickly and exactly as ordered. If you need any assistance with future orders, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

“The parcel was delivered to a business next door to the address. One post said it was delivered to a neighbour at 13.01 and then another post said it was delivered to the recipients address at 16.09 . When in fact the recipient had not received it . The photo in the 13.01 post looks like it was delivered to the business premises next door which is now closed. The recipient will need to try to collect it tomorrow now when the business is open. Hopefully that’s where it is. Not impressed with this service what so ever.”

Helpful Report

Posted 1 month ago

Dear Maureen, We’re very sorry to hear about the delivery confusion and that the recipient didn’t receive the parcel as expected. This isn’t the experience we aim for. We’ll investigate what happened with the delivery and liaise with the carrier to locate the parcel. A member of our customer care team will be in touch to discuss a suitable resolution as soon as possible. Kind regards, Team hampers.com

Posted 1 month ago

“What a great service! A wonderful selection to choose from and a very easy process with prompt delivery service. Our colleague was very grateful and said the quality of all elements of the hamper were very good indeed.”

Helpful Report

Posted 1 month ago

Dear Michelle, Thank you for taking the time to share your wonderful review. We’re thrilled you had a smooth experience with hampers.com and that the delivery was prompt. It’s lovely to hear your colleague appreciated the hamper and that you were pleased with the quality of the items. If there’s anything else we can assist you with for future gifts, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

“The hamper arrived as planned but due to the parcel address/card being non descriptive the receiver never new who the hamper was from. Can the address label indicate clearly that a message is included. This has happened to me three times now, please change the label.”

Helpful Report

Posted 1 month ago

Dear Terry, Thank you for your feedback and for letting us know about the issue with the delivery label. We’re sorry for the confusion caused by the non-descriptive card. We’ll pass your suggestion to ensure future labels clearly indicate a message is included. Kind regards, Team hampers.com

Posted 1 month ago

“I loved being able to send my daughter who lives in London a birthday gift. I wish I was near her but the hamper was a great option to show her we care.”

Helpful Report

Posted 1 month ago

Dear Kira, Thank you for taking the time to share your wonderful review. We’re delighted to hear your daughter in London enjoyed the birthday gift and that the hamper helped you show you care. If there’s anything else we can do to help with future gifts, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

“Great Hamper. I got the Spanish offer as my friend hasa love affair with Spain. Luckly the wine was his favourite! (He thought I knew and had chosen). The other products where also revieced well, particularly the quince. Thanks so much you cheered by friend up in fact it made both our days !”

Helpful Report

Posted 1 month ago

Dear Sarah, Thank you for taking the time to leave a review. We’re delighted to hear that the Spanish offer and the wine were a hit, and that the quince and other items were well received. It’s wonderful that the gift cheered your friend and brightened both of your days. If there’s anything else we can do to help or any future hampers you’d like to explore, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

“Quick delivery and good packages available (although I didn't see the actual hamper received so difficult to judge). The website mentions the option of a personalised message, but I looked thoroughly and couldn't find it during the ordering and checkout process. Upon contacting customer service to add it retrospectively, I was told it's not possible. Slightly annoying.”

Helpful Report

Posted 1 month ago

Dear Ondrej, Thank you for taking the time to share your feedback. We’re glad the delivery was quick and the packaging met expectations. We’re sorry you couldn’t locate the option for a personalised message during checkout and that it couldn’t be added retrospectively. We’ll review this process to make the option clearer and ensure it can be added when needed. If there’s anything else we can assist with for future orders, please let us know. Kind regards, Team hampers.com

Posted 1 month ago

“This was my third Hamper from this company and, as always, it had a good variety of items and was very well packed. I wouldn’t use anyone else.”

Helpful Report

Posted 1 month ago

Dear Clare, Thank you for taking the time to share your lovely feedback. We’re delighted to hear your third hamper again offered a great variety and was well packed, and that you’re so happy with our service. If there’s ever anything more we can do to help with future orders, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

“I am pleased with the hamper ordering experience. The recipient loved the items in the hamper, which made me very happy. Although the note sent with the hamper was initially missed, it was later found after communication with a thoughtful customer care representative. I would suggest that the note be placed more strategically to ensure it is easily noticed upon delivery. Thank you.”

Helpful Report

Posted 1 month ago

Dear Emmanuel, Thank you for taking the time to leave a review. We’re glad the recipient enjoyed the hamper and that you were happy with the overall ordering experience. We’re sorry the note wasn’t placed where expected initially; we’ll take your feedback on board to improve visibility at delivery. Should you need any further assistance, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

“purchased as agift - well received”

Helpful Report

Posted 1 month ago

Dear Gordon, Thank you for taking the time to leave a review. We’re glad the gift was well received. If there’s anything more we can assist with, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

“I haven't seen the hamper but the recipient says it was a fantastic present”

Helpful Report

Posted 1 month ago

Dear David, Thank you for taking the time to leave a review. We’re glad the recipient says the hamper was a fantastic present. If there’s anything more we can assist with, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

“Opened hamper to find contents torn - item over priced but for me lesson learnt!!!!!”

Helpful Report

Posted 1 month ago

Dear Anne, Thank you for your feedback. We’re sorry to hear the hamper arrived with torn contents and that you felt it was overpriced. This isn’t the experience we aim for. We’d like to look into what happened and make it right. A member of our customer care team will be in touch to discuss a suitable resolution. Kind regards, Team hampers.com

Posted 1 month ago

“Super little cheese hamper with crackers and pickle nice surprise from my daughter for my birthday , unfortunately wrong flavour crisps 😔😔😩”

Helpful Report

Posted 1 month ago

Dear Kevan, Thank you for taking the time to leave a review. We’re glad you enjoyed the cheese hamper and that it was a nice surprise for your birthday. We’re sorry to hear the crisps flavour wasn’t as expected. A member of our customer service team will reach out to discuss the flavour of crisps you received. Kind regards, Team hampers.com

Posted 1 month ago

“Beautiful hamper bought for my sister”

Helpful Report

Posted 1 month ago

Dear Russell, Thank you for your 5-star review. We’re delighted to hear you’re happy with the hamper and that you bought it for your sister. We appreciate your support and look forward to serving you again. If there’s anything else we can assist with, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

“Very pleased”

Helpful Report

Posted 1 month ago

Dear Sharon, Thank you for your 5-star review. We’re delighted to hear you’re very pleased with the hamper and our service. We appreciate your support and look forward to serving you again. If there’s anything else we can assist with, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

“A lovely hamper full of quality goods 👌”

Helpful Report

Posted 1 month ago

Dear Douglas, Thank you for your 5-star review. We’re delighted you enjoyed the hamper and that it was full of quality goods. We appreciate your support and look forward to serving you again. If there’s anything else we can assist with, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

“ordering was easy. There was a good selection. I have not seen the hamper but i have not heard anything from the recipient so i don't know if it was any good or well received.”

Helpful Report

Posted 1 month ago

Dear Jane, Thank you for your feedback. We’re glad ordering was easy and that you liked the selection. We’re sorry you haven’t heard from the recipient yet and that you’re unsure of the hamper’s reception. We’ll look into the status with the recipient and ensure we gather any feedback to resolve this. A member of our customer care team will be in touch to assist further. Kind regards, Team hampers.com

Posted 1 month ago

“Overpriced and hamper contents not in tact”

Helpful Report

Posted 1 month ago

Dear Anne, Thank you for sharing your feedback. We’re sorry to hear that you found the hamper overpriced and that the contents weren’t intact. That isn’t the experience we aim for. We’d like to investigate this and make it right. A member of our customer care team will be in touch to discuss a suitable resolution. Kind regards, Team hampers.com

Posted 1 month ago

“I ordered a hamper for my friends birthday. She was absolutely delighted with this and it arrived on time. Good quality and service. Thoroughly recommend this company, no issues.”

Helpful Report

Posted 1 month ago

Dear Julia, Thank you for your 5-star review. We’re delighted to hear your friend was absolutely delighted and that the hamper arrived on time with good quality and service. We appreciate your recommendation and look forward to serving you again. If there’s anything else we can assist with, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

“Strange review but..... I didn't see it myself, but the lovely relative I sent it to was delighted! So job done ! 🙌🏼”

Helpful Report

Posted 1 month ago

Dear Shirley, Thank you for your 5-star review. We’re delighted to hear that your lovely relative was delighted with the hamper. We appreciate your kind words and look forward to serving you again. If there’s anything else we can assist with, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

hampers.com is rated 4.8 based on 30,959 reviews