hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 30,624 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've ordered several hampers over the years and the quality of service and contents have been consistently excellent. The recipients have always been delighted with the selection of produce. Thank you.”

Helpful Report

Posted 1 week ago

“Thanks so much for a great service. Ordering a hamper from New Zealand to Scotland is a little of a worry but everything was done so well. So thank you again.”

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Posted 1 week ago

“Very speedy delivery - especially given it was so close to Christmas when I ordered. Hamper was good quality and much enjoyed by recipient.”

Helpful Report

Posted 1 week ago

“Thank you so much for a quick delivery especially at such busy Christmas period. The hamper was delivered on time as promised. It was nicely presented and made the recipients very happy. Thank you so much.”

Helpful Report

Posted 1 week ago

“Paid extra for next day delivery. Was informed that delivery would not be next day. Came three days later. Was not offered a refund for the delivery charge which I would have expected.”

Helpful Report

Posted 1 week ago

Dear David, I’m very sorry about this. Unfortunately, there was a delivery delay and your order was affected. This is not the level of service we aim to provide, especially for Christmas gifts where timing is so important, and I completely understand how disappointing this must have been. If you haven’t done so already, please do reach out to us at help@hampers.com if you require any further assistance and a member of our team will be happy to help. Please accept our sincere apologies for the inconvenience and frustration caused. We hope you would give us another chance in the near future, and we are truly sorry again for letting you down. Kindest regards, Team Hampers.com

Posted 1 week ago

“Paid for a delivery date and not only did it not arrive but we are not 5 days later and still no Christmas hamper. Sent an email to customer services and had no response. Would not recommended and will not be using them again”

Helpful Report

Posted 1 week ago

Dear Andrew, We’re very sorry about this. Unfortunately, there was a delivery delay and your order was affected. This is not the level of service we aim to provide, especially for Christmas gifts where timing is so important, and I completely understand how disappointing this must have been. Please be assured that you are not being ignored. We are working through all enquiries as quickly as possible and a member of our team will be in contact with you as soon as possible to assist. Please accept our sincere apologies for the inconvenience and frustration caused. We hope you would give us another chance in the near future, and we are truly sorry again for letting you down. Kindest regards, Team Hampers.com

Posted 1 week ago

“Great experience and quality! Also easy to deliver it from far away!! Thank you for all.”

Helpful Report

Posted 1 week ago

“Hampers great delivery time was bad. I bought two hampers said to deliver for Xmas and they didn’t. Nothing offered other than apology.”

Helpful Report

Posted 1 week ago

Dear James, I’m very sorry about this. Unfortunately, there was a delivery delay and your order was affected. This is not the level of service we aim to provide, especially for Christmas gifts where timing is so important, and I completely understand how disappointing this must have been. If you haven’t done so already, please do reach out to us at help@hampers.com if you require any further assistance and a member of our team will be happy to help. Please accept our sincere apologies for the inconvenience and frustration caused. We hope you would give us another chance in the near future, and we are truly sorry again for letting you down. Kindest regards, Team Hampers.com

Posted 1 week ago

“Absolutely shocking hamper and service. We will never use this company again. Firstly, we ordered it and were told it would be delivered on Wednesday 24th December. The whole reason was to get it for Christmas Day. It arrives on the 28th and for £150 it is the biggest rip off! The actual contents add up to approximately £40; so to have paid £150 for it is disgraceful. Dreadful.”

Helpful Report

Posted 1 week ago

Dear Leila, I’m very sorry to read this and completely understand why you feel so upset and disappointed. The delivery delay that occurred meant the hamper arrived well after Christmas, which defeats the purpose of the gift, and that is not acceptable. I’m also sorry to hear that the contents didn’t meet your expectations for the price paid, as we aim to offer carefully curated hampers made up of artisan quality products. Please accept our sincere apologies for the frustration and disappointment this experience caused. Kindest regards, Team Hampers.com

Posted 1 week ago

“You should deliver the basket on December 24th. I payed an extra cost, to choose the day. My daughter lives in UK and I wanted to spend , someway, Christmas evening with her. You sent me a message on the 24th apologising that you wouldn’t be able to deliver. I was sad, and felt very bad. I live in a country where your hamper is really expensive for us. I asked to deliver on the 29th, since she would travel the next morning. I hope this never happens with anyone else. Thanks”

Helpful Report

Posted 1 week ago

Dear Margaret, I’m very sorry about this and sincerely apologise for the delivery delay that occurred. I completely understand how important this was to you, especially as the hamper was a way to share Christmas with your daughter while living in another country. Paying extra to select a specific delivery date and then being informed on the day that it could not be delivered is deeply disappointing, and I’m truly sorry for how this made you feel. I also understand how significant the cost was for you, and I regret that the experience fell short of expectations. We hope you accept our sincere apologies and that you would consider giving us another chance. We are so sorry. Kindest regards, Team Hampers.com

Posted 1 week ago

“My Aunt loved her hamper! It was ordered last minute. arrived exactly on time and was devoured immediately. Very happy with the product and service.”

Helpful Report

Posted 1 week ago

“My hamper was a present for my elderly mother. I paid for named day delivery but it didn't arrive in time for Christmas. They did refund some of the money, but I was not impressed. We still haven't got the hamper and they sent me an email asking for a review! So I can't comment on the hamper itself.”

Helpful Report

Posted 1 week ago

Dear Sue, I’m very sorry about this and completely understand how upsetting this must be, especially as the hamper was for your elderly mother and intended for Christmas. Paying for named day delivery and not receiving the hamper in time is incredibly disappointing, and I’m sorry for the frustration this caused. I appreciate that a partial refund was issued, but I understand that this doesn’t make up for the delay or the fact that the hamper still hasn’t arrived. Please accept our sincere apologies for the experience and for the additional frustration caused by receiving a review request before delivery. We hope you will give us another chance in the near future. Kindest regards, Team Hampers.com

Posted 1 week ago

“I placed an order and paid for next day delivery so my gift would come before Christmas this did not happen and then came a further few days later. Disappointing and reluctant to order again.”

Helpful Report

Posted 1 week ago

Dear Isabelle, I’m very sorry about this. Unfortunately, there was a delivery delay and your order was affected. This is not the level of service we aim to provide, especially for Christmas gifts where timing is so important, and I completely understand how disappointing this must have been. Please accept our sincere apologies for the inconvenience and frustration caused. We hope you would give us another chance in the near future, and we are truly sorry again for letting you down. Kindest regards, Team Hampers.com

Posted 1 week ago

“Gift happily received. Will order again.”

Helpful Report

Posted 1 week ago

“The hamper arrived on time my parents were over the moon with it”

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Posted 1 week ago

“My family were delighted with the hamper Christmas present from us. Thank you & I'll definitely be ordering again.”

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Posted 1 week ago

“Everything was great and everything came on time exerlent”

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Posted 1 week ago

“The gift was well appreciated.”

Helpful Report

Posted 1 week ago

“We arranged a last minute gift for my husbands parents it be delivered on Christmas Eve. Unfortunately we were let down and received an email at 4pm on Xmas Eve to say they were unable to deliver that day, so no gifts for my in laws for Christmas. It did arrive 27th though. Awaiting compensation from Hampers.co”

Helpful Report

Posted 1 week ago

Dear Andrew, I’m very sorry about this. Unfortunately, there was a delivery delay and your order was affected. This is not the level of service we aim to provide, especially for Christmas gifts where timing is so important, and I completely understand how disappointing this must have been. If you haven’t done so already, please do reach out to us at help@hampers.com if you require any further assistance and a member of our team will be happy to help. Please accept our sincere apologies for the inconvenience and frustration caused. We hope you would give us another chance in the near future, and we are truly sorry again for letting you down. Kindest regards, Team Hampers.com

Posted 1 week ago

“Booked to be delivered on Christmas Eve but it didn’t arrive until after Christmas. Very disappointing as it’s obviously a gift.”

Helpful Report

Posted 1 week ago

Dear Charlie, I’m very sorry about this. Unfortunately, there was a delivery delay and your order was affected. This is not the level of service we aim to provide, especially for Christmas gifts where timing is so important, and I completely understand how disappointing this must have been. Please accept our sincere apologies for the inconvenience and frustration caused. We hope you would give us another chance in the near future, and we are truly sorry again for letting you down. Kindest regards, Team Hampers.com

Posted 1 week ago

hampers.com is rated 4.8 based on 30,624 reviews