hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.81

4.8 Rating 29,804 Reviews

98 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It says it was delivered but my friend has not received it as original delivery time changed with short notice and she was out. How do I follow this up? Would it have been left on the doorstep? Please can I have a follow up contact to check what has happened to the parcel?”

Helpful Report

Posted 3 weeks ago

Dear Fi Barton, We’re truly sorry for the worry and frustration this has caused. We completely understand how disappointing it is when a gift doesn’t arrive as expected. A member of our Customer Care team is in touch with you now to investigate and confirm the status of your delivery. Although the tracking information indicates it has been delivered, it may still be in a safe location. We’ll make sure this is resolved as quickly as possible. Kindest regards, The Customer Care Team

Posted 3 weeks ago

“The person who received the hamper was very impressed with the quantity of products as well as the quality.”

Helpful Report

Posted 3 weeks ago

“A lot of choices to choose from a very good selection 👌 Delivery on time ⭐️”

Helpful Report

Posted 3 weeks ago

Dear Christina, Thank you for your amazing review! We're thrilled that you enjoyed our wide selection and that the delivery was on time. It's fantastic to know we could meet your expectations, and your kind words inspire us to keep offering great choices. We can't wait to see you again soon! Best wishes, Naomi (Customer Care)

Posted 3 weeks ago

“Upset as the message of sympathy I included with the Hamper, was not included! Thankfully I sent a message to say it was on its way”

Helpful Report

Posted 4 weeks ago

Dear Sandra, I’m truly sorry for any upset or confusion this may have caused. I completely understand how important it was for your message of sympathy to be received with the hamper. The gift message is attached to the outer label on the hamper packaging, rather than placed inside, so it should have been visible on delivery. A member of our Customer Care team will be in touch to discuss this in more detail and make sure everything has been received as intended. Thank you for reaching out and giving us the chance to look into this for you. Kindest Regards, Nicole (Operations Manager)

Posted 3 weeks ago

“Delivery was as promised and oh my word the contents were absolutely delicious!!! I would highly recommend😊”

Helpful Report

Posted 4 weeks ago

Dear Kaylene, Thank you for your fantastic review! We're thrilled to hear that the delivery met your expectations and that you found the contents absolutely delicious! Your recommendation means the world to us and encourages our team to continue delivering the best possible experiences. We can't wait to welcome you again in the future. Warm regards, Team hampers.com

Posted 3 weeks ago

“Great quality products and excellent communication throughout until delivery.”

Helpful Report

Posted 4 weeks ago

Dear Margaret, Thank you for your wonderful review! We’re delighted to hear that you enjoyed the quality of our products and appreciated the communication throughout the process. Keeping our customers informed is a priority for us, and your feedback is greatly valued. We're looking forward to welcoming you again soon. Warm regards, Team hampers.com

Posted 3 weeks ago

“Very good choice of presents .”

Helpful Report

Posted 4 weeks ago

Dear Irina, Thank you for your fantastic review! We’re so glad to hear that you found a great choice of presents with us. It's our goal to provide a wonderful selection that suits every occasion, and your feedback motivates us to keep delivering quality options. We look forward to assisting you again soon! Warm wishes, Team hampers.com

Posted 3 weeks ago

“Shocking bad.... poorly presented ...no clear wrapping over front to protect items.... crisps completely flattened. I've had to redress it myself. Don't waste your money. Not worth it”

Helpful Report

Posted 4 weeks ago

Dear Donna Scott, I’m so sorry to hear about your experience. This isn’t the level of quality or care we ever want our customers to receive, and I completely understand how disappointing this must have been. I can see that a member of our Customer Care team will be in touch promptly to look into this for you, and we truly hope you’ll allow us to make things right. Thank you for bringing it to our attention. Kindest Regards, Nicole (Operations Manager)

Posted 3 weeks ago

“Always very pleased with the service supplied by hampers.com. Arrived on the correct day, our friend was very pleased with contents.”

Helpful Report

Posted 4 weeks ago

Dear Mary, Thank you for your amazing review! We’re so pleased to hear that you were happy with our service and that your friend enjoyed their gift. Timely delivery and satisfying experiences are what we aim for, and it’s wonderful to know we hit the mark! We look forward to serving you again in the future! Warm wishes, Naomi (Customer Care)

Posted 4 weeks ago

“First time I have used hampers .com and I was very impressed with service . Many thanks”

Helpful Report

Posted 4 weeks ago

Dear Marie, Thank you so much for your lovely review! We're thrilled to hear that you were impressed with our service during your first experience with Hampers.com. Your kind words truly motivate us to keep delivering the best for our customers. We can’t wait to welcome you back for your next order! Warm regards, Naomi (Customer Care)

Posted 4 weeks ago

“Order no: SY3568640 - We paid EXTRA for this hamper to be deilvered on 22nd OCTOBER 2025. It has still NOT DELIVERED to the recipient !!!!! Today is the 25th October 2025 - 3 days past. WHERE IS OUR HAMPER !!! - AND THERE IS ZERO CUSTOMER SERVICE !!!!! WE NEED A REFUND.”

Helpful Report

Posted 4 weeks ago

Dear Ravin, I sincerely apologise for the distress caused by the failure to deliver your hamper on the requested date. I understand how important this order was to you, and it's unacceptable that it has not reached the recipient as promised. I appreciate you reaching out about the lack of customer service support. A member of our customer service has now resolved the issue for you has been in contact with you to advise further. Thank you for your feedback, and we hope to have the chance to rectify this situation for you soon. Warm regards, Naomi (Customer Care)

Posted 4 weeks ago

“I am in Australia, and ordered an Afternoon Tea Delights Hamper to be delivered to a family member in the UK. I had never used Hampers.com before, but read positive reviews so placed an order. The ordering process was easy, I was kept informed of estimated and actual delivery details, and the hamper was delivered on time. The recipient was delighted with the contents of the hamper, and I am a happy customer! Will use Hampers.com again, should the need arise.”

Helpful Report

Posted 4 weeks ago

Dear Margaret, Thank you so much for your wonderful review! We’re delighted to hear that your experience with Hampers.com was smooth and that your family member enjoyed their Afternoon Tea Delights Hamper. Keeping you informed throughout the process is important to us, and we’re thrilled to know that we met your expectations. Your satisfaction means the world to us, and we look forward to serving you again in the future! Warm wishes, Naomi (Customer Care)

Posted 4 weeks ago

“Absolutely fantastic company 1st class service from start to finish and a very happy friend thank you again from a very happy client”

Helpful Report

Posted 4 weeks ago

Dear Derek, Thank you for your fantastic review! We’re absolutely thrilled to hear that you experienced first-class service and that your friend was happy with their gift. Your satisfaction and those special moments we help create are what we strive for! We truly appreciate your kind words and look forward to serving you again soon! Warm regards, Naomi (Customer Care)

Posted 4 weeks ago

“Very pleased with the product. Customer service was great.”

Helpful Report

Posted 4 weeks ago

Dear Janice, Thank you for your amazing review! We’re thrilled to hear that you are pleased with our product and that our customer service met your expectations. Your satisfaction is our priority, and it’s wonderful to know we hit the mark! We appreciate your kind words and look forward to serving you again in the future! Warm regards, Naomi (Customer Care)

Posted 4 weeks ago

“Fantastic service”

Helpful Report

Posted 1 month ago

Dear Robert, Thank you for your fantastic review! We’re thrilled to hear that you experienced great service with us. It’s our aim to provide an exceptional experience for all our customers, and your kind words truly motivate us. We appreciate your support and look forward to serving you again soon! Best wishes, Naomi (Customer Care)

Posted 4 weeks ago

“This waa a get well/feel better gift for our daughter she loved it & was happy that it qas something she could share with the family. I would highly recommend.”

Helpful Report

Posted 1 month ago

Dear Kate, Thank you so much for your wonderful review! We’re delighted to hear that your daughter loved her get well gift and that it brought the family together. It truly warms our hearts to know our hampers can help create such special moments. We appreciate your recommendation and look forward to assisting you again in the future! Warm regards, Naomi (Customer Care)

Posted 4 weeks ago

“Quick and easy to use website. Lots of options too, all delivered on time. Can’t fault my experience with Hampers.com”

Helpful Report

Posted 1 month ago

Dear Kieran, Thank you for your fantastic review! We’re so pleased to hear that you found our website quick and easy to use, and that your experience with us was faultless. It’s our aim to provide a wide range of options and ensure timely delivery, so your feedback truly makes our day! We appreciate your support and can’t wait to help you with your next order! Warm regards, Naomi (Customer Care)

Posted 1 month ago

“A lovely gift for a young ladies birthday, she was absolutely delighted with the gift Thank you Hampers you made her day”

Helpful Report

Posted 1 month ago

Dear Anita, Thank you so much for your lovely feedback! We’re delighted to hear that the gift brought so much joy to the young lady on her birthday. It warms our hearts to know we could be a part of her special day. We appreciate your support and look forward to helping you celebrate many more moments in the future! Warm wishes, Naomi (Customer Care)

Posted 1 month ago

“When the hamper was finally delivered 4 days after my sister's birthday it was well received and she was pleased with it and the service i received from the customer services team at Hampers.com was excellent however whilst I appreciate that the delivery issue was not the fault of hampers.com, it did spoil the gift. I would need some reassurance that this would not happen again before i considered a further purchase.”

Helpful Report

Posted 1 month ago

Dear Angela, Thank you so much for your kind words about our Customer Care team. It really means a lot. I’m so sorry your hamper arrived later than expected, and I completely understand how disappointing that must have been. I can see a member of our team has been in touch with you regarding a resolution and has also reached back out to you today to follow up. Please rest assured that your feedback has been escalated to help prevent this issue from happening again. We truly value your custom and hope you’ll give us another chance in the future. Kindest Regards, Nicole (Operations Manager)

Posted 1 month ago

“Reliable and efficient from start to delivery. Very please with prompt service. Thank you 😊”

Helpful Report

Posted 1 month ago

Dear S Riddell, Thank you for your wonderful review! We’re thrilled to hear that you found our service reliable and efficient right through to delivery. Your kind words about our prompt service mean so much to us! We truly appreciate your support and look forward to serving you again in the future. Best wishes, Naomi (Customer Care)

Posted 1 month ago

hampers.com is rated 4.8 based on 29,804 reviews