hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.81

4.8 Rating 29,804 Reviews

98 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been using Hampers.com for many years now and have always been happy with their range, prices and service. The recipients of the hampers are always pleased.”

Helpful Report

Posted 3 weeks ago

Dear Mike, Thank you for your wonderful review! We're delighted to hear that you've been consistently happy with our range, prices, and service over the years. It's great that the recipients of the hampers have always been pleased; that's what we strive for! We can't wait to assist you with your future gifting needs. Best wishes, Naomi (Customer Care)

Posted 2 weeks ago

“No surprises just good quality well presented.”

Helpful Report

Posted 3 weeks ago

Dear James, Thank you for your fantastic review! We're thrilled to hear that you found our products to be of good quality and well presented. Your satisfaction is our priority, and we appreciate your kind words! We look forward to serving you again soon. Best wishes, Naomi (Customer Care)

Posted 2 weeks ago

“The recipient of the hamper was not at home when it was delivered. I believe the delivery personnel handed over to a neighbour that we are not aware which neighbour, whom, which unit. It will be good if the delivery could leave a note to inform whom, which unit the hamper was handed over in the absence of the actual recipient.”

Helpful Report

Posted 3 weeks ago

Dear Kim, Thank you for your feedback regarding the delivery experience. We understand how important it is to know where the hamper has been left, especially when the recipient is not home. Your suggestion about leaving a note with details of the handover is very valuable, and we’ll certainly pass it along to our delivery team for consideration. We appreciate your insights and hope to provide a better experience in the future. Warm wishes, Naomi (Customer Care)

Posted 2 weeks ago

“Great products, delivered on time”

Helpful Report

Posted 3 weeks ago

Dear Kim, Thank you for your glowing review! We're so pleased to hear that you loved our products and that they arrived on time. Timely delivery is something we take pride in, and we're happy to have met your expectations! We look forward to serving you again soon. Warm regards, Naomi (Customer Care)

Posted 2 weeks ago

“Order quickly completed and customer service was fantastic. Will definitely use again. Hampers bought as gifts and they absolutely loved them. Great selection of products.”

Helpful Report

Posted 3 weeks ago

Dear Steven, Thank you for your glowing review! We're so happy to hear that your order was completed quickly and that our customer service exceeded your expectations. It's wonderful to know the hampers made great gifts—your satisfaction is our top priority! We look forward to welcoming you back soon. Warm regards, Naomi (Customer Care)

Posted 2 weeks ago

“Had an issue with the delivery address but it was quickly fixed and it was delivered on the correct date. Dad was very impressed with his birthday hamper”

Helpful Report

Posted 3 weeks ago

Dear Mrs Lesley, Thank you for your wonderful review! We're so glad to hear that the delivery issue was resolved quickly and that your dad was impressed with his birthday hamper. It's always our goal to ensure a seamless experience, and your feedback truly brightens our day! We hope to assist you again in the future. Warm regards, Naomi (Customer Care)

Posted 3 weeks ago

“Ordered as a Thank You Hamper for my parents. They were throughly delighted with every item in the hamper. Good quality items. Order processed and shipped immediately and secure delivery made next day. Communication throughout so you knew exactly when it was delivered. Very happy with Hampers.com and would highly recommend.”

Helpful Report

Posted 3 weeks ago

Dear Nicola, Thank you so much for your wonderful review! We're absolutely thrilled to hear that your parents were delighted with the hamper and that the quality of the items met your expectations. It's fantastic to know that our communication and swift delivery made the experience even better for you. We truly appreciate your recommendation and look forward to helping you with your gifting needs in the future! Warm regards, Naomi (Customer Care)

Posted 3 weeks ago

“Excellent quality. My neighbour was delighted”

Helpful Report

Posted 3 weeks ago

Dear Lynda, Thank you so much for your fantastic review! We're delighted to hear that your neighbour was thrilled with the quality of the hamper. It's our goal to make every gifting moment special, and your feedback truly brightens our day! We appreciate your support and look forward to serving you again soon. Warm regards, Naomi (Customer Care)

Posted 3 weeks ago

“Purchased from Australia for a friend in the UK. Quick delivery and I’m told the brands were excellent quality and presentation was great. Thank you.”

Helpful Report

Posted 3 weeks ago

Dear Katherine, Thank you for your lovely review! We're thrilled to hear that your friend enjoyed the quality and presentation of the hamper. Our team works hard to ensure fast delivery and excellent products, so your feedback means a lot to us! We hope to assist you again in the future. Warm wishes, Naomi (Customer Care)

Posted 3 weeks ago

“I ordered a hamper last week but discovered that I had given a wrong delivery date. The online process enabled me to notify the supplier of the new, correct delivery date. The new date was swiftly acknowledged. The package was duly delivered on the correct date and I am very pleased with the service I've received.”

Helpful Report

Posted 3 weeks ago

Dear Amit, Thank you for sharing your great experience! We're delighted to hear that our online process made it easy for you to update the delivery date and that the package arrived as planned. Your satisfaction is our priority, and it’s wonderful to know you’re pleased with our service. We look forward to assisting you again in the future! Warm wishes, Naomi (Customer Care)

Posted 3 weeks ago

“Excellent First Class Overall Service and Products.”

Helpful Report

Posted 3 weeks ago

Dear Maria-Stella, Thank you for your wonderful review! We’re thrilled to hear that you experienced first-class service and enjoyed our products. Your kind words inspire us to keep delivering the best for our customers. We can’t wait to have the pleasure of serving you again! Warm regards, Naomi (Customer Care)

Posted 3 weeks ago

“I ordered hamper for my friends 40th birthday paid £5.99 to be delivered on 30th October still waiting for it to arrive i am really annoyed.”

Helpful Report

Posted 3 weeks ago

Dear Christine, I completely understand your frustration regarding the delay in your hamper delivery, especially for such a significant occasion. We strive to provide timely service, and I’m genuinely sorry that we fell short in this instance. Rest assured, our Customer Care team is looking into this situation and will reach out to you with an update. We appreciate your patience and feedback as we work to resolve this for you. Warm regards, Naomi (Customer Care)

Posted 3 weeks ago

“I had a query about delivery as I live on one of the Scottish Islands - many companies won’t deliver to them. I got a swift, helpful reply saying Hampers could deliver - I was delighted as the company offers an excellent choice of hampers. Have been kept up-to-date with delivery times etc. A great example of what Customer Service should be. Highly recommended.”

Helpful Report

Posted 3 weeks ago

Dear Gwenda, Thank you so much for your fantastic feedback! We're delighted to hear that our customer service was helpful and that we could deliver to your Scottish Island. It’s great to know you found our selection of hampers excellent! Your support means the world to us, and we look forward to serving you again. Warm regards, Naomi (Customer Care)

Posted 3 weeks ago

“Arrived on time, recipient was pleased”

Helpful Report

Posted 3 weeks ago

Dear Angela, Thank you for your lovely review! We're so pleased to hear that the hamper arrived on time and that the recipient was happy. Your feedback is greatly appreciated, and we hope to serve you again in the future! Warm wishes, Naomi (Customer Care)

Posted 3 weeks ago

“Gift well received, delivered on time, and enjoyed by recipients. Beautifully presented with some real treats inside.”

Helpful Report

Posted 3 weeks ago

Dear Julie, Thank you so much for your fantastic review! We're thrilled to hear that your gift was well received, delivered on time, and enjoyed by the recipients. It’s wonderful to know they appreciated the beautiful presentation and delightful treats inside. Your feedback truly means a lot to us! Wishing you all the best, Naomi (Customer Care)

Posted 3 weeks ago

“I bought 2 hampers worth approx £50 each & i was amazed at the amount of items inside as some hampers from other companies are quire imited with their items. I would love to be bought one for Christmas. I will definately keep this company in mind for future gifts.”

Helpful Report

Posted 3 weeks ago

Dear Kath, Thank you for your wonderful review! We're so glad to hear that you were amazed by the quantity and quality of items in your hampers. It means a lot to us to know that we stood out from the competition! We appreciate your kind words and look forward to being part of your future gift-giving occasions. Wishing you a delightful holiday season ahead! Best wishes, Naomi (Customer Care)

Posted 3 weeks ago

“The hamper was sent as a birthday gift and has not been opened yet, so cannot comment. The delivery was excellent, the driver Paul could not have been more helpful and polite”

Helpful Report

Posted 3 weeks ago

Dear Janet, Thank you so much for your kind words! We’re delighted to hear that the delivery was excellent and that Paul made a positive impression. We hope the birthday recipient loves the hamper once it’s opened! Your feedback means a lot to us, and we truly appreciate your support. Wishing you a wonderful day! Warm regards, Naomi (Customer Care)

Posted 3 weeks ago

“The delivery was brilliant. the driver Paul is very helpful and careful with all his deliveries. As the hamper was a gift I cannot comment on it as it hasn't been opened yet.”

Helpful Report

Posted 3 weeks ago

Dear Janet, Thank you for your lovely review! We're thrilled to hear that the delivery went smoothly and that Paul was so helpful. We hope the hamper brings joy when it is opened! Your support truly means a lot to us, and we look forward to your future visits. Have a wonderful day! Warm wishes, Naomi (Customer Care)

Posted 3 weeks ago

“The hamper is beautiful and the gift box is lovely quality, delivered on the exact date stated it’s a beautiful gift towards my sons 40th birthday, it asked if I wanted a gift card I filled in the details but it wasn’t in the box but that’s no problem it was just a little added extra”

Helpful Report

Posted 3 weeks ago

Dear Allison, Thank you for your fantastic review! We're delighted to hear that you loved the hamper and gift box quality, and that it arrived right on schedule for your son's special day. We apologise for the gift card oversight and appreciate your understanding. Your support means a lot to us, and we hope your son enjoys the beautiful gift! Warm regards, Naomi (Customer Care)

Posted 3 weeks ago

“I always use Hampers for Birthday, Aniversaries and Christmas. Always pleased with their preformance until now!!?? I have no idea what has happened with my Christmas Order this year. Normally delivery is free if you allow Hampers to deliver the Hampers when they can in December. So imagin my surprise to receive two delivery charges of £5.99 and yet none for the rest of my order. Think they need to sort out their software. 29th October 2025. I am happy to leave an updated Review, as requested by my dear old friends from Hamper.com. My updated Review goes like this: I do appreciate your honest and explaination of software problems. Would like to thank you for the offer of a Refund to the value of £11.98. BUT!! I just received two emails from Hamper.Com requesting that I provide a:- Thank you for your recent purchase from hampers.com. We understand this hamper was probably a gift and sent to someone else, however would you be happy to help us improve by leaving a product review with any feedback you received? Meaning you have already delivered these Christmas Hampers? How can that be? I never picked or left a delivery date, was forced to pay the extra £11.98 for them and that was all. Clearly, this is a Christmas Hamper Order and Delivery. How! what am I suppose to do?”

Helpful Report

Posted 3 weeks ago

Dear Kathleen, We’re truly sorry for the confusion and disappointment this has caused. We did experience a small system issue that affected some delivery charges and dates, but this has now been fully resolved. A member of our Customer Care team has contacted you to provide a resolution for you. We truly appreciate your continued support over the years and apologise again for the inconvenience caused. Kindest regards, The Customer Care Team

Posted 3 weeks ago

hampers.com is rated 4.8 based on 29,804 reviews