hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 30,662 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

Write Your review

Tell us how hampers.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a Christmas hamper for my employer and the whole team absolutely loved it. The presentation was beautiful, the contents were high quality, and delivery was right on time. It made gifting easy and meaningful, and the feedback I received was genuinely lovely. I wouldn’t hesitate to order again and highly recommend hampers.com.”

Helpful Report

Posted 4 weeks ago

Dear Okunamiri, Thank you so much for your fantastic 5-star review. We’re thrilled to hear the Christmas hamper was well-received by your employer and team, and that you found the presentation, quality, and on-time delivery to be exceptional. We’re glad gifting was easy and meaningful for you, and we appreciate your kind recommendation. Kind regards, Team hampers.com

Posted 4 weeks ago

“Very efficient service. Lovely gifting pack. Adding another cheese considering the price point? Overall I would use again.”

Helpful Report

Posted 4 weeks ago

Dear Louise, Thank you for your kind review. We’re glad you found our service efficient and the gifting pack lovely. If you’re weighing another cheese option, we’d be happy to help you pick a great value addition for your next order. We look forward to serving you again. Kind regards, Team hampers.com

Posted 4 weeks ago

“I live in Australia and ordered 2 x hampers for loved ones Although I haven’t seen them the feedback has been positive. Both hampers arrived as ordered and made people happy. Thank you”

Helpful Report

Posted 4 weeks ago

Dear Mark, Thank you for your wonderful 5-star review. We’re delighted to hear that the hampers arrived as ordered and that they brought happiness to your loved ones in Australia. We’re grateful for your support and are here for any future gifting needs. Kind regards, Team hampers.com

Posted 4 weeks ago

“Delivered on time! My friends loved it and i was told the food were delicous. Thank you hampers.com Team”

Helpful Report

Posted 4 weeks ago

Dear Cindy, Thank you so much for your lovely 5-star review. We’re thrilled to hear the hamper was delivered on time and that your friends enjoyed the food. We appreciate you choosing Hampers.com and we look forward to serving you again. Kind regards, Team hampers.com

Posted 4 weeks ago

“The hamper was very much appreciated by the recipiant.”

Helpful Report

Posted 4 weeks ago

Dear Susan, Thank you for your 5-star review. We’re glad the recipient appreciated the hamper. If there’s anything else we can do for you, please let us know. Kind regards, Team hampers.com

Posted 4 weeks ago

“Hamper was receiced by my family and the response was great, they were very happy with it. My only issue came with the delivery which is not directly the companies fault. The item was thrown over a back gate and nobody was informed of this. It was only discovered by chance. Amazingly the bottle of wine did not break!”

Helpful Report

Posted 4 weeks ago

Dear Ben, Thank you for sharing your experience. We’re glad the hampers were well received and that your family was happy with them. We’re sorry the delivery method caused concern; we’ll review this with our delivery team to improve communication in the future. It’s great to hear the wine survived! Kind regards, Team hampers.com

Posted 4 weeks ago

“Great selection, delivery done as promised. All round great experience for sending goodies to loved ones in the UK now that international postage id prohibitive for most gifts - the postage is often be more than the value of the gift !!”

Helpful Report

Posted 4 weeks ago

Dear Liz, Thank you for your wonderful 5-star review. We’re thrilled to hear that you found our selection great and that the delivery met your expectations, making gifting to UK loved ones easier even with international postage considerations. We look forward to helping you with future gifts. Kind regards, Team hampers.com

Posted 4 weeks ago

“Item as described, however the advertised as Christmas Eve delivery was false. the Invoice clearly confirmed the stated delivery of 24 December 2025. Item not delivered until 27 December 2025. Missed Christmas gift”

Helpful Report

Posted 4 weeks ago

Hello Brendan, We’re very sorry for the delay and completely understand how upsetting this must have been, especially as the order was placed with a guaranteed delivery before Christmas and expected on Christmas Eve. Receiving it after Christmas is incredibly disappointing and not the experience you should have had. We’re also very sorry that you didn’t receive a response to your email. We understand how frustrating that feels, particularly at such an important time of year. We are currently working through our queries as quickly as possible, and a member of our team will be in touch to support you further. Please accept our sincere apologies for the inconvenience and disappointment caused. Kind regards Team Hampers.com

Posted 4 weeks ago

“Lovely presentation. Good quality foods. Would recommend.”

Helpful Report

Posted 4 weeks ago

Dear Mrs Wallace, Thank you for your wonderful 5-star review. We’re delighted you enjoyed the lovely presentation and the quality of the foods. We appreciate your recommendation and look forward to serving you again. Kind regards, Team hampers.com

Posted 4 weeks ago

“Very happy with the hamper! Quick delivery with no hiccups 😊”

Helpful Report

Posted 4 weeks ago

Dear Carol, Thank you for your 5-star review. We’re thrilled to hear you’re very happy with the hamper and that the delivery was quick with no hiccups. We look forward to assisting you again for future occasions. Kind regards, Team hampers.com

Posted 4 weeks ago

“I didn’t get feedback from the recipient”

Helpful Report

Posted 4 weeks ago

“Delayed hamper even when ordered week prior to delivery date”

Helpful Report

Posted 4 weeks ago

Dear Krishna, We sincerely apologise for the delay. This is unacceptable and not the level of service we expect to provide. I can see that a member of our Customer Care team has been in touch, but I’m very sorry for the frustration this delay has caused. Thank you for your patience, and please accept our apologies once again. Kindest regards, Team Hampers.com

Posted 4 weeks ago

“Was ordered in plenty of time for Xmas and got there two days after, disappointing to say the least”

Helpful Report

Posted 4 weeks ago

Dear Karen, We sincerely apologise for the delay. This is unacceptable and not the level of service we expect to provide. I can see that a member of our Customer Care team has been in touch, but I’m very sorry for the frustration this delay has caused. Thank you for your patience, and please accept our apologies once again. Kindest regards, Team Hampers.com

Posted 4 weeks ago

“I am located in the US and, on behalf of my boss, had to order 8 different hampers to be delivered to 8 different members of our client located in the UK. I chose hampers.com because of the variety they offered and the posted positive reviews. For the most part, I am pleased with the products ordered. Unfortunately, the order & delivery process didn't go quite as desired. All 8 members were at the same location. However, the website order dashboard would not allow me to indicate the hamper that I wanted to be delivered to a particular member so I had to complete 8 separate orders to ensure each member received the particular hamper I chose for him/her. Because there were 8 separate orders, the hampers were not all delivered at the same time nor on the same day. Then there was a glitch on the delivery company's part in that their records showed only 7 hampers delivered rather than 8 hampers. There was no name associated with the delivery notification so I had to contact hampers.com to find out whose hamper had not been delivered. Although hampers.com provided me with a name, that member told me he had received a hamper. Which necessitated me contacting the remaining 7 recipients to determine whether they had received their hampers. That was not an ideal situation. I must commend and give a huge shout out to Steve Enevoldsen at hampers.com customer serivce who was super responsive to all my inquiries and assisted with getting the hampers delivered. Although the order and delivery process wasn't as desirable as I would have liked, I would order from hampers.com again if the occasion arises.”

Helpful Report

Posted 4 weeks ago

“Ordered so close to Christmas yet Hampers guaranteed a delivery time and arrived on the day. Very reassured.”

Helpful Report

Posted 4 weeks ago

“Good selection but a little pricey. Paid £6 for delivery before christmas and only received an email midday christmas eve to say it wouldnt arrive until the 27th now, sorry. Left no chance to get an alternative before christmas. Would have atleast been nice to be offered the delivery charge back as it wasn't what I paid for”

Helpful Report

Posted 4 weeks ago

Dear Jordan We’re very sorry for the ongoing delay and completely understand your frustration, especially as this was intended to be a Christmas gift. We appreciate that it’s not possible to review the hamper when it has not yet arrived. A member of our team will be in touch with you directly to look into this and provide an update on the delivery as soon as possible. Please accept our sincere apologies for the disappointment and inconvenience this has caused. Kindest regards, Team Hampers.com

Posted 4 weeks ago

“Unfortunately, my order arrived after Christmas Day, despite being advertised as guaranteed delivery for Christmas Day and after I paid additional fees for insured delivery on the selected date. I was only informed on the evening of Christmas Eve that the delivery would be delayed, which left no opportunity to source an alternative gift, as all shops were closed on Christmas Day. This was extremely disappointing, and I would not order from this company again.”

Helpful Report

Posted 4 weeks ago

Hello Sherie, We’re very sorry for the delay and completely understand how upsetting this must have been, especially as the order was placed with a guaranteed delivery before Christmas and expected on Christmas Eve. Receiving it after Christmas is incredibly disappointing and not the experience you should have had. We’re also very sorry that you didn’t receive a response to your email. We understand how frustrating that feels, particularly at such an important time of year. We are currently working through our queries as quickly as possible, and a member of our team will be in touch to support you further. Please accept our sincere apologies for the inconvenience and disappointment caused. Kind regards Team Hampers.com

Posted 4 weeks ago

“The hamper was amazing but the delivery very disappointing. My parents were waiting on Christmas Eve for their hamper which was delivered on the 27th well after the event. So will never buy one again”

Helpful Report

Posted 4 weeks ago

“I've ordered several hampers over the years and the quality of service and contents have been consistently excellent. The recipients have always been delighted with the selection of produce. Thank you.”

Helpful Report

Posted 4 weeks ago

“Thanks so much for a great service. Ordering a hamper from New Zealand to Scotland is a little of a worry but everything was done so well. So thank you again.”

Helpful Report

Posted 4 weeks ago

hampers.com is rated 4.8 based on 30,662 reviews