hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 31,122 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

Write Your review

Tell us how hampers.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The picnic case was covered in dust and had something growing on it as it had been in a moist environment for a long time. When it arrived we had a broken glass inside and the amount of food was pathetic no more than £20 pounds worth definitely not worth 110”

Helpful Report

Posted 2 months ago

Hi Matthew, I’m sorry to hear about the picnic case arriving dusty and with issues inside. We understand how disappointing that is. We’ll pass your feedback to the team to look into what happened and how we can improve. A member of our customer care team will be in contact. Kind regards, Team hampers.com

Posted 2 months ago

“Absolutely spot on with delivery to my workplace. It was a lovely gift for my staff - out of the blue - to say thank you and I appreciate them. The hampers were beautifully presented and the contents varied and interesting 💚”

Helpful Report

Posted 2 months ago

Hi Mary, Thank you for your lovely note. We’re glad the delivery reached your workplace and that the hampers were a nice surprise for your staff, with beautiful presentation and varied contents. Kind regards, Team hampers.com

Posted 2 months ago

“cheese off actually melted- bad service- sorry.”

Helpful Report

Posted 2 months ago

Hi George, I’m sorry to hear the cheese melted and that you had a bad experience with our service. We understand how frustrating that is. We’ll pass your feedback to the team to look into what happened and how we can improve. A member of our customer care team will be in contact. Kind regards, Team hampers.com

Posted 2 months ago

“Absolutely lovely. And ordering and delivery were so professional”

Helpful Report

Posted 2 months ago

Hi Lynda, Thanks for your kind words. We’re glad the hamper experience felt lovely and that ordering and delivery were professional. Kind regards, Team hampers.com

Posted 2 months ago

“Excellent product, excellent service, Peter and Gillian loved the hamper. Thank you!”

Helpful Report

Posted 2 months ago

Hi David, Thanks for your kind words. We’re glad the product and service met your expectations, and that Peter and Gillian loved the hamper. Kind regards, Team hampers.com

Posted 2 months ago

“While I have received a full refund, my sister’s birthday was missed by almost a week on account of the delivery company (Evri) failing to deliver on her birthday and then subsequently when Hampers tried to use a “premium delivery” service (DPD). I think it needs to be understood that the element of surprise on the day of the occasion is more important than the product (hamper) itself. Hence, when you choose a delivery date, which is shown as available, you expect the hamper to be delivered on that date. Whilst I appreciate the refund, I think it is fully justified because I didn’t get the desired effect I was paying for.”

Helpful Report

Posted 2 months ago

Hi Keith, I’m really sorry to hear that the delivery didn’t arrive on the intended date and that it affected the surprise for your sister. I understand how important timing can be for special occasions. We’ll pass your feedback about the delivery experience to the team to review what happened and how we can improve. Kind regards, Team hampers.com

Posted 2 months ago

“Great service arrived in time .Good as advertised no complaints xxxx”

Helpful Report

Posted 2 months ago

Hi Mrs Helen, Thanks for your feedback. We’re glad the service arrived on time and that the hamper met your expectations. Kind regards, Team hampers.com

Posted 2 months ago

“My friend love the hamper so much. She sent me a picture.”

Helpful Report

Posted 2 months ago

Hi Taiye, Thanks for sharing your friend’s reaction. We’re glad the hamper was well received and that you could share a picture. Kind regards, Team hampers.com

Posted 2 months ago

“Hamper was lovely for my son's birthday Easy to navigate payment & delivery Thank you”

Helpful Report

Posted 2 months ago

Hi Sylvia, Thanks for sharing your experience. We’re glad the hamper was lovely for your son’s birthday and that the payment and delivery were easy. Kind regards, Team hampers.com

Posted 2 months ago

“Arrived on time and a great purchase. Highly recommend”

Helpful Report

Posted 2 months ago

Hi Luke, Thanks for sharing your experience. We’re glad it arrived on time and that you’re happy with the purchase. We appreciate the recommendation. Kind regards, Team hampers.com

Posted 2 months ago

“This was a gift for my sisters birthday. I didn't get an opportunity to select a delivery date. So she has received it very early. Her birthday is 4th August. She was pleased with gift though. I will use your service in the future, as I have in the past. I will wait until a few days before I wish deliver to happen. Thank you.”

Helpful Report

Posted 2 months ago

Hi Marilyn, Thanks for sharing your experience. We’re glad your sister was pleased with the gift, and we understand the timing wasn’t ideal this time. For future deliveries, you’re welcome to reach out if you’d like to discuss timing options. Kind regards, Team hampers.com

Posted 2 months ago

“You say that the hamper was delivered today on my specified delivery date, it was not. I ordered the hamper seven days ago and specied a delivery date of a week later as it had to be delivered to one if the Orkney islands. I was surprised to see that you did not dispatch it till two days before the required delivery date as I know from experience that all the courier firms only deliver as far as Aberdeen then pass it to Streamline to ship to Orkney. Once at Kirkwall it is handed to the local haulier, Sinclair Haulage, to deliver to the island. I believe your email stating it has been delivered really means it is with Streamline in Aberdeen and will be at least another couple of days before it gets to the correct recipient. The recipient is disapointed that this gift was not received on their birthday and i believe that you should have dispatched the hamper four or five days prior to the requested date, given the address.”

Helpful Report

Posted 2 months ago

Hi David, Thanks for letting us know. We’re sorry the delivery didn’t arrive on the specified date and for the confusion around the dispatch timing. We understand how disappointing this is, especially for a birthday. A member of our customer care team will be in touch. Kind regards, Team hampers.com

Posted 2 months ago

“keeping me posted on the time of order to delivery time was excellent.. My son is very happy with hamper”

Helpful Report

Posted 2 months ago

Hi Sylvia, We’re glad our updates on the order and delivery time were helpful, and that your son is very happy with the hamper. Kind regards, Team hampers.com

Posted 2 months ago

“My sister was very happy with the hamper, I however paid for the hamper to be delivered on a specific day in the week she was working from home. The hamper was delivered over the weekend, luckily she was home as the hamper contained perishables.”

Helpful Report

Posted 2 months ago

Hi Leanne, Thanks for letting us know. We’re sorry the delivery didn’t arrive on the requested day and that perishables were involved. We understand how important timing can be. A member of our customer care team will be in touch. Kind regards, Team hampers.com

Posted 2 months ago

“We were surprised by a friend with a hamper delivery as a wedding gift. The products were exceptional quality and all brands we had never tried before. The packaging was also top quality and presented well. What a lovely gift to receive!”

Helpful Report

Posted 2 months ago

Hi Sarah, We’re delighted to hear that the hamper made a lovely wedding gift and that you enjoyed the exceptional quality and top-quality packaging. Thank you for sharing your experience. Kind regards, Team hampers.com

Posted 2 months ago

“With our collective Year 6 cash pot, I purchased 7 hampers from Hampers.com for end of school gifts. They were perfect for the kids' teachers and LSAs! They were incredible quality as well as quantity, I'm so pleased I went with them. I wouldn't have minded one myself, ha! I would thoroughly recommend and 💯 be using them again for gifts in the future. Don't waste your time searching around just buy from here now, you wont regret it :) . Thank you Hampers.com! Xx”

Helpful Report

Posted 2 months ago

Hi Sarah, Thank you for your wonderful review. We’re thrilled the hampers were perfect for the teachers and LSAs, and that you were pleased with the quality and quantity. We appreciate your recommendation and look forward to serving you again in the future. Kind regards, Team hampers.com

Posted 2 months ago

“Great hamper at a good price. The items were nicely, properly packed and the free delivery was actually the following day. I highly recommend hampers.com”

Helpful Report

Posted 2 months ago

Hi Aurea, Thank you for your kind review. We’re glad you found the hamper good value, well packed, and that delivery was fast. We appreciate your recommendation. Kind regards, Team hampers.com

Posted 2 months ago

“Very efficient service and recipients delighted with their gift”

Helpful Report

Posted 2 months ago

Hi Anne, Thank you for sharing your experience. We’re glad to hear the service was efficient and that the recipients were delighted with their gift. Kind regards, Team hampers.com

Posted 2 months ago

“Second time we have placed an order with you. Both well done we are sure to place another order in the near future.”

Helpful Report

Posted 2 months ago

Hi Michael, Thank you for choosing us again and for the kind words. We're glad both orders met your expectations and we look forward to serving you again soon. Kind regards, Team hampers.com

Posted 2 months ago

“The quality of the food is outstanding The customer service is FIRST Class The delivery is spot on always on time Driver always professional”

Helpful Report

Posted 2 months ago

Hi Rick, Thank you for your wonderful feedback. We're delighted the food quality, service, and delivery met your expectations and that our driver was professional. Kind regards, Team hampers.com

Posted 2 months ago

hampers.com is rated 4.8 based on 31,122 reviews