hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 30,662 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Package was supposed to be delivered December 4. It was ordered December 1. It is now December 5 and it is yet to be delivered.”

Helpful Report

Posted 1 month ago

Dear Tracy, Thank you for your review. I’m very sorry to hear your parcel has not yet been delivered, especially with the delivery date having passed. This is not the service we aim to provide. A member of our Customer Care team will be in touch to look into this for you and offer further support. Kindest regards, Team hampers.com

Posted 1 month ago

“Went smoothly - lovely to speak to humans”

Helpful Report

Posted 1 month ago

Dear Susan, Thank you for your wonderful review. We’re thrilled to hear that the process went smoothly and that you found our team lovely to speak to. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

“My son and his wife are delighted with the Christmas hamper - their comment was yummy!!! Thank you ..x”

Helpful Report

Posted 1 month ago

Dear Mary, Thank you for your wonderful review. We’re thrilled to hear that the Christmas hamper delighted your son and his wife and that they found it yummy! If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

“As a recipient of the hamper, I was truly delighted and made to feel incredibly welcome in my new role.”

Helpful Report

Posted 1 month ago

Dear JB, Thank you for your wonderful review. We’re delighted to hear that the hamper made you feel truly welcomed in your new role. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

“It looks really good , I'm sure my brother in law will enjoy his Christmas hamper”

Helpful Report

Posted 1 month ago

Dear Karin, Thank you for your wonderful review. We’re delighted that the hamper looks good and that your brother-in-law will enjoy it at Christmas. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

“Excellent value for money. Basket was packed well with a good variety of luxury items. Ideal for gift as intended. I was kept informed at all times as to the progress of the hamper from order to delivery.”

Helpful Report

Posted 1 month ago

Dear Miss Hooker, Thank you for your wonderful review. We’re delighted that you found excellent value and that the basket was well packed with a good variety of luxury items. It’s great to hear you felt informed throughout from order to delivery. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

“Promot delivery. Still to try products.”

Helpful Report

Posted 1 month ago

Dear Charlie, Thank you for your review. We’re glad the promo delivery went smoothly and that you’re looking forward to trying the products. If you need anything else, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

“I was looking for a hamper for my son and daughter in law and I found this one it’s packed really well and was good value would buy again from this company.”

Helpful Report

Posted 1 month ago

Dear Debbie, Thank you for your wonderful review. We’re glad the hamper was packed well and offered good value. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

“on time & good quality”

Helpful Report

Posted 1 month ago

Dear Mr Norsworthy, Thank you for your wonderful review. We’re glad the hampers arrived on time and were of good quality. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

“the main comments from the people we have gifted these hampers to, have been "Wow, that is a big hamper and full of wonderful stuff"”

Helpful Report

Posted 1 month ago

Dear Mrs Dadswell, Thank you for your wonderful review. We’re delighted to hear that the recipients were impressed by the hampers and that they found them full of wonderful items. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

“Can't rate the hampers as they still haven't arrived.”

Helpful Report

Posted 1 month ago

Dear Hannah, Thank you for your review. I’m sorry to hear your hampers haven’t arrived yet — this isn’t the experience we want for our customers. A member of our Customer Care team will be in touch to look into this for you. Kindest regards, Team hampers.com

Posted 1 month ago

“Speedy response online. One recipient has emailed and said how pleased he was to receive such a lovely gift.”

Helpful Report

Posted 1 month ago

Dear Sandra, Thank you for your wonderful review. We’re thrilled our speedy online response helped and that the recipient was pleased with the gift. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

“Brilliant service, thank you so much for your help customer support outstanding. Totally appreciated it.. Special thanks awesome delivery service & driver.. I am chuffed”

Helpful Report

Posted 1 month ago

Dear James, Thank you for your wonderful review. We’re thrilled to hear our service, support, and delivery exceeded your expectations. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

“I was emailed a delivery date however this dident happen on the date you said so I was quite consernened as the parcel was going to my sister that lives in the sticks in Scotland she has now received it.”

Helpful Report

Posted 1 month ago

Dear Rachael, Thank you for taking the time to leave us a review. I’m sorry to hear the delivery date didn’t match what you were emailed, but I’m glad the parcel has now reached your sister in Scotland. If there’s anything else you need or if you’d like us to check future deliveries more closely, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

“I haven't received my hampers yet so I can't comment on them but I will comment on your website. I found it impossible to use for more than one order. I tried several times to load 3 different addresses for the hampers but wouldn't let me do more than 1 address. The second address would constantly change to a totally different address nothing like the one I wanted to use and totally alien to me!!!. Led to a total meltdown for me. Even your following questions are skewed so that you can't give any score less than half way. What's the point in asking for opinions only to prevent the customer from being honest.”

Helpful Report

Posted 1 month ago

Dear Gary, Thank you for your review. I’m very sorry to hear about the difficulties you had when trying to place multiple orders. This is not the experience we want for our customers, and I understand how confusing it must have been when the addresses kept changing. We use an address verification tool at checkout to help ensure addresses are correct and can be processed by the carrier, but I apologise if this caused any confusion or interruptions while you were entering your details. Regarding your point about the review questions being skewed — the rating tool uses a dial, and you can move the cursor to any score you feel is appropriate. You’re not restricted to the midpoint, and we value all honest feedback. Thank you for choosing us, and I appreciate you taking the time to share your concerns. Kindest regards, Team hampers.com

Posted 1 month ago

“Just purchased the hamper but did not receive my ten percent discount !?”

Helpful Report

Posted 1 month ago

Dear Mrs Garnham, Thank you for your review. I’m sorry to hear you didn’t receive your 10% discount - that’s not what we want for our customers. If you haven’t done so already, please get in touch with us at help@hampers.com so we can look into this for you and put it right. And thank you for choosing us. Kindest regards, Team hampers.com

Posted 1 month ago

“Great range and supplied efficiently without delay. Quality items and good value.”

Helpful Report

Posted 1 month ago

Dear Alec, Thank you for your fantastic 5-star review. We’re really pleased to hear you found our range great, delivery efficient, and the items quality and value right for you. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

“There was a small issue of the package not being registered in the delivery network. They responded to me very quickly, phoned me and said they would send one out next day delivery if it wasn't going to arrive in time. Brilliant, the kind of service that's missing from most today's marketplace.”

Helpful Report

Posted 1 month ago

Dear Tom, Thank you for taking the time to leave your review. We’re really pleased to hear our team responded quickly and offered aNext-day delivery option if needed. We strive to sort these things promptly and keep you in the loop. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 1 month ago

“Great hamper with lots of fab treats 🎄”

Helpful Report

Posted 1 month ago

Dear Simon, Thank you for your wonderful review. We’re thrilled to hear you enjoyed the hamper and all the fab treats. If there’s anything else you need, we’re here to help. Kind regards, Team hampers.com

Posted 1 month ago

“I cant rate them as haven't received them yet”

Helpful Report

Posted 1 month ago

Dear Janice, Thank you for your review. I’m sorry you haven’t received your hamper yet, and completely understand why you can’t rate it at this stage. Your order is on its way and should be with you very soon. Thank you for your patience, and we hope the hamper will be greatly appreciated once it arrives. Kindest regards, Team hampers.com

Posted 1 month ago

hampers.com is rated 4.8 based on 30,662 reviews