hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 30,654 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sadly they didn't deliver my gift in time for Christmas even though they said they would so that was disappointing. The hamper however when it was delivered yesterday was very nice.”

Helpful Report

Posted 4 weeks ago

Dear Ian, We’re very sorry that the delivery didn’t arrive in time for Christmas and completely understand how disappointing that must have been, especially when you were relying on it for a special occasion. We truly regret the delay and the frustration it caused. We’re pleased to hear that the hamper itself was very nice once it arrived, but we’re sorry that the timing fell short of expectations. Please accept our sincere apologies for letting you down on this occasion. Kindest regards, Team Hampers.com

Posted 3 weeks ago

“I have ordered several hampers now because I know their presentation & contents are well received. For one hamper I wanted some nice items but not too fancy as they were for an older couple. Not many companies did that. For others, I was looking for treats and value for money. Hampers.com was spot on - the perfect Christmas gift. Delivery was quick and easy to track.”

Helpful Report

Posted 4 weeks ago

“I paid for our hamper to arrive on Christmas Day for an elderly relative. It didn’t arrive until two days later. I wrote to raise the issue and haven’t heard back.”

Helpful Report

Posted 4 weeks ago

Dear K Ross, I’m very sorry about this and completely understand how upsetting this must have been, especially as the hamper was meant for an elderly relative at Christmas. Paying for delivery on a specific day and having it arrive later than expected is deeply disappointing, and I’m truly sorry for the distress and frustration the delay caused. We are currently working through all emails as quickly as possible, and a member of our team will be in touch regarding the message you sent. Please accept our sincere apologies again for letting you down on this occasion. Kindest regards, Team Hampers.com

Posted 3 weeks ago

“Disgraceful that you can place an order online with this company, telling you it will be delivered before Christmas, for it to be delivered after Christmas. I will never use this company again and advise against anybody else as they are not reliable clearly interested in only taking your money. Not worthy writing anymore here.”

Helpful Report

Posted 4 weeks ago

Dear Mark, We’re very sorry for the delay and completely understand why you’d feel disappointed, especially after placing your order well in advance. We appreciate how frustrating it is when something you’ve waited for doesn’t arrive when expected, and we’re truly sorry for the inconvenience caused. Our records show the order was delivered on 27/12, but if you still require any further assistance, please do reach out to us at help@hampers.com and we’ll be happy to support you. Kindest regards, Team Hampers.com

Posted 3 weeks ago

“The hamper was delivered in a timely manner and the recipients have said that all the contents were delicious. 🙏💕”

Helpful Report

Posted 4 weeks ago

“Ordered and paid extra for next day delivery on 24th of December, only to be let down completely with the “no fault of our own” excuse … not good enough .. and delivery fee should be refunded!”

Helpful Report

Posted 4 weeks ago

Dear Damon S, I’m very sorry about this. Unfortunately, there was a delivery delay and your order was affected. This is not the level of service we aim to provide, especially for Christmas gifts where timing is so important, and I completely understand how disappointing this must have been. If you haven’t done so already, please do reach out to us at help@hampers.com if you require any further assistance and a member of our team will be happy to help. Please accept our sincere apologies for the inconvenience and frustration caused. We hope you would give us another chance in the near future, and we are truly sorry again for letting you down. Kindest regards, Team Hampers.com

Posted 3 weeks ago

“Hampers were lovely. But we paid for a delivery date and it seemed that Hampers.com delivered when they wanted to. Not on the paid for delivery date - not sure what we paid for then?”

Helpful Report

Posted 4 weeks ago

“Brought for my parents for Xmas , loved it !”

Helpful Report

Posted 4 weeks ago

“STAY AWAY AT ALL COST!!!!!! I placed my order on the 22nd December and paid for extra for next day delivery, and I'm still waiting for delivery, today is the 27th December. i tried to call they done have a phone number. I messaged nobody answered me. very disapointed and very embarrassed as i couldnt give the gift on Christmas.”

Helpful Report

Posted 4 weeks ago

Dear Muhammad, I’m terribly sorry to hear this and completely understand how upsetting and embarrassing this must have been, especially when the hamper was meant to be a Christmas gift. Paying for next day delivery and still waiting several days later is incredibly frustrating, and this is not the experience we want anyone to have. I can see that your hamper is now at the local delivery depot and is expected to be out for delivery tomorrow. You will receive a notification as soon as it is out for delivery. I’m very sorry for the lack of response you experienced while trying to contact us. For clarity, our phone lines are open Monday to Friday 9am–5pm and Saturday 9am–1pm. Please accept our sincere apologies again for the delay and the disappointment this caused. We truly hope you would give us another chance in the near future. Kindest regards, Team Hampers.com Kind regards, Team Hampers.com

Posted 3 weeks ago

“Such a great way to gift friends and family. I always hear good things from them. One day I might just buy one for myself!”

Helpful Report

Posted 4 weeks ago

“My hamper was never delivered. What do I do to discover where it is?”

Helpful Report

Posted 4 weeks ago

Dear Margaret, We sincerely apologise for the delay. This is unacceptable and not the level of service we expect to provide. I can see that a member of our Customer Care team has been in touch, but I’m very sorry for the frustration this delay has caused. Thank you for your patience, and please accept our apologies once again. Kindest regards, Team hampers.com

Posted 3 weeks ago

“Good explanation of what's included in hamper. Clear & precise. Great photos of contents”

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Posted 4 weeks ago

“Very pleased with quality and delivered on exact date requested, thank you.”

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Posted 4 weeks ago

“Delivered on time”

Helpful Report

Posted 4 weeks ago

“Great choices, wonderful communication and I was able to change my order quickly and easily when it was required.”

Helpful Report

Posted 4 weeks ago

“Ordered and paid extra for delivery on Christmas Eve. Delivered 27th December. No apology and didn’t answer any correspondence or request for refund.”

Helpful Report

Posted 4 weeks ago

Dear Sally, We’re very sorry about this. Unfortunately, there was a delivery delay and your order was affected. This is not the level of service we aim to provide, especially for Christmas gifts where timing is so important, and I completely understand how disappointing this must have been. Please be assured that you are not being ignored. We are working through all enquiries as quickly as possible and a member of our team will be in contact with you shortly to assist further. Please accept our sincere apologies for the inconvenience and frustration caused. We hope you would give us another chance in the near future, and we are truly sorry again for letting you down. Kindest regards, Team Hampers.com

Posted 3 weeks ago

“I bought a Christmas tea for my friend and she loved it. It arrived on 24/12. She said it was well packaged and with good quality items. I will buy again next year.”

Helpful Report

Posted 4 weeks ago

“Great service including on time delivery. Well wprth the money.”

Helpful Report

Posted 4 weeks ago

“The wine and cheese hamper was the perfect for my Dads 80th, he loved it!”

Helpful Report

Posted 4 weeks ago

“Ordered from New Zealand on our Sunday ,didn’t arrive in time for Xmas,Delivered on Sunday after Xmas NZ time.”

Helpful Report

Posted 4 weeks ago

Dear Karen, We’re very sorry for the delay and completely understand why you’d feel disappointed, especially after placing your order well in advance. We appreciate how frustrating it is when something you’ve waited for doesn’t arrive when expected, and we’re truly sorry for the inconvenience caused. Our records show the order was delivered on 27/12, but if you still require any further assistance, please do reach out to us at help@hampers.com and we’ll be happy to support you. Kindest regards, Team Hampers.com

Posted 3 weeks ago

hampers.com is rated 4.8 based on 30,654 reviews