hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 30,772 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice hamper, They were so accomodating as my delivery was delayed due to the freight company during the holiday rush. Will definalty order again.”

Helpful Report

Posted 2 months ago

“Hamper is not delivered, called customer service twice and no one take any responsibility, just promising to call me back but no one bothered. Ordered hampers many times before and never had any issues but this time around absolutely horrible experience as my friends still waiting for a present.”

Helpful Report

Posted 2 months ago

Dear Olesja, I’m very sorry for the frustration and disappointment caused. I can see that all hampers on the order are currently showing as delivered on our system, however if this is not the case, please do get in touch with us via email at help@hampers.com so we can look into this for you as a priority. I’m sorry for the lack of follow up you experienced after contacting us by phone, and for the impact this has had, especially as this is not the experience you’ve had with us previously. Your feedback has been shared internally so this can be reviewed. Kindest Regards, Hampers.com

Posted 2 months ago

“Hampers well received as Christmas gifts.”

Helpful Report

Posted 2 months ago

“Unfortunately still waiting on a reply to my email regarding my undelivered hamper, despite sending a number of emails I haven't received a response or refund? Would appreciate some contact, this isn't my first order and I've not encountered a problem before so hope this can be rectified soon.”

Helpful Report

Posted 2 months ago

Hello Andrea, We’re very sorry for the delay and completely understand how upsetting this must have been, especially as the order was placed with a guaranteed delivery before Christmas and expected on Christmas Eve. Receiving it after Christmas is incredibly disappointing and not the experience you should have had. We’re also very sorry that you didn’t receive a response to your email. We understand how frustrating that feels, particularly at such an important time of year. We are currently working through our queries as quickly as possible, and a member of our team will be in touch to support you further. Please accept our sincere apologies for the inconvenience and disappointment caused Kind regards Naomi (Customer Care)

Posted 2 months ago

“Ordering from Hampers.com was incredibly easy and quick. They offer a fantastic variety of products and plenty of options for any occasion. A seamless gifting experience from start to finish—highly recommended!”

Helpful Report

Posted 2 months ago

Dear Anapatricia, Thank you so much for your wonderful 5-star review. We’re delighted to hear that ordering from Hampers.com was easy and quick, and that you enjoyed our wide selection and seamless gifting experience. We look forward to assisting you again for any future occasions. Kind regards, Team Hampers.com

Posted 2 months ago

“Didn't get delivered on time despite being ordered two weeks in advance.”

Helpful Report

Posted 2 months ago

Dear Harry, We sincerely apologise for the delay. This is unacceptable and not the level of service we expect to provide. I can see that a member of our Customer Care team has been in touch, but I’m very sorry for the frustration this delay has caused. Thank you for your patience, and please accept our apologies once again. Kindest regards, Team Hampers.com

Posted 2 months ago

“Saying it has been delivered when it has not.”

Helpful Report

Posted 2 months ago

“Sorry it was a gift - but I think it went down very well”

Helpful Report

Posted 2 months ago

Dear Christina, Thank you for sharing your experience. We’re glad to hear the gift went down well. If there’s anything more we can do to improve future gifts, please don’t hesitate to reach out. Kind regards, Team hampers.com

Posted 2 months ago

“The hampers were both good quality. They recipients were not in. But Hampers kept me informed and delivered the next day.”

Helpful Report

Posted 2 months ago

Dear Brenda, Thank you for your 5-star review. We’re glad the hampers were of good quality and that you were kept informed and that delivery occurred the next day. We’re sorry the recipients weren’t in, but pleased we could still deliver promptly. Kind regards, Team hampers.com

Posted 2 months ago

“Quick and effient. Thankl you very muchxx”

Helpful Report

Posted 2 months ago

Dear Linda, Thank you for your 5-star review. We’re glad to hear the service was quick and efficient, and we appreciate you letting us know. If there’s anything more we can do for you, please feel free to reach out. Kind regards, Team hampers.com

Posted 2 months ago

“I ordered a Christmas hamper for my employer and the whole team absolutely loved it. The presentation was beautiful, the contents were high quality, and delivery was right on time. It made gifting easy and meaningful, and the feedback I received was genuinely lovely. I wouldn’t hesitate to order again and highly recommend hampers.com.”

Helpful Report

Posted 2 months ago

Dear Okunamiri, Thank you so much for your fantastic 5-star review. We’re thrilled to hear the Christmas hamper was well-received by your employer and team, and that you found the presentation, quality, and on-time delivery to be exceptional. We’re glad gifting was easy and meaningful for you, and we appreciate your kind recommendation. Kind regards, Team hampers.com

Posted 2 months ago

“Very efficient service. Lovely gifting pack. Adding another cheese considering the price point? Overall I would use again.”

Helpful Report

Posted 2 months ago

Dear Louise, Thank you for your kind review. We’re glad you found our service efficient and the gifting pack lovely. If you’re weighing another cheese option, we’d be happy to help you pick a great value addition for your next order. We look forward to serving you again. Kind regards, Team hampers.com

Posted 2 months ago

“I live in Australia and ordered 2 x hampers for loved ones Although I haven’t seen them the feedback has been positive. Both hampers arrived as ordered and made people happy. Thank you”

Helpful Report

Posted 2 months ago

Dear Mark, Thank you for your wonderful 5-star review. We’re delighted to hear that the hampers arrived as ordered and that they brought happiness to your loved ones in Australia. We’re grateful for your support and are here for any future gifting needs. Kind regards, Team hampers.com

Posted 2 months ago

“Delivered on time! My friends loved it and i was told the food were delicous. Thank you hampers.com Team”

Helpful Report

Posted 2 months ago

Dear Cindy, Thank you so much for your lovely 5-star review. We’re thrilled to hear the hamper was delivered on time and that your friends enjoyed the food. We appreciate you choosing Hampers.com and we look forward to serving you again. Kind regards, Team hampers.com

Posted 2 months ago

“The hamper was very much appreciated by the recipiant.”

Helpful Report

Posted 2 months ago

Dear Susan, Thank you for your 5-star review. We’re glad the recipient appreciated the hamper. If there’s anything else we can do for you, please let us know. Kind regards, Team hampers.com

Posted 2 months ago

“Hamper was receiced by my family and the response was great, they were very happy with it. My only issue came with the delivery which is not directly the companies fault. The item was thrown over a back gate and nobody was informed of this. It was only discovered by chance. Amazingly the bottle of wine did not break!”

Helpful Report

Posted 2 months ago

Dear Ben, Thank you for sharing your experience. We’re glad the hampers were well received and that your family was happy with them. We’re sorry the delivery method caused concern; we’ll review this with our delivery team to improve communication in the future. It’s great to hear the wine survived! Kind regards, Team hampers.com

Posted 2 months ago

“Great selection, delivery done as promised. All round great experience for sending goodies to loved ones in the UK now that international postage id prohibitive for most gifts - the postage is often be more than the value of the gift !!”

Helpful Report

Posted 2 months ago

Dear Liz, Thank you for your wonderful 5-star review. We’re thrilled to hear that you found our selection great and that the delivery met your expectations, making gifting to UK loved ones easier even with international postage considerations. We look forward to helping you with future gifts. Kind regards, Team hampers.com

Posted 2 months ago

“Item as described, however the advertised as Christmas Eve delivery was false. the Invoice clearly confirmed the stated delivery of 24 December 2025. Item not delivered until 27 December 2025. Missed Christmas gift”

Helpful Report

Posted 2 months ago

Hello Brendan, We’re very sorry for the delay and completely understand how upsetting this must have been, especially as the order was placed with a guaranteed delivery before Christmas and expected on Christmas Eve. Receiving it after Christmas is incredibly disappointing and not the experience you should have had. We’re also very sorry that you didn’t receive a response to your email. We understand how frustrating that feels, particularly at such an important time of year. We are currently working through our queries as quickly as possible, and a member of our team will be in touch to support you further. Please accept our sincere apologies for the inconvenience and disappointment caused. Kind regards Team Hampers.com

Posted 2 months ago

“Lovely presentation. Good quality foods. Would recommend.”

Helpful Report

Posted 2 months ago

Dear Mrs Wallace, Thank you for your wonderful 5-star review. We’re delighted you enjoyed the lovely presentation and the quality of the foods. We appreciate your recommendation and look forward to serving you again. Kind regards, Team hampers.com

Posted 2 months ago

“Very happy with the hamper! Quick delivery with no hiccups 😊”

Helpful Report

Posted 2 months ago

Dear Carol, Thank you for your 5-star review. We’re thrilled to hear you’re very happy with the hamper and that the delivery was quick with no hiccups. We look forward to assisting you again for future occasions. Kind regards, Team hampers.com

Posted 2 months ago

hampers.com is rated 4.8 based on 30,772 reviews