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CleanYourCar.co.uk Reviews

4.9 Rating 4,438 Reviews
97 %
of reviewers recommend CleanYourCar.co.uk
4.9
Based on 4,438 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read CleanYourCar.co.uk Reviews

About CleanYourCar.co.uk:

Established in 2005, Cleanyourcar.co.uk is the UK's leading online Car Care & Car Cleaning Megastore. We import car detailing products from around the world to give you the ultimate choice for when you come to clean your car.

Visit Website

Phone:

01484841444

Email:

sales@cleanyourcar.co.uk

Location:

Unit 18a, Holme Mills, West Slaithwaite Road,
Unit 18a, Holme Mills, West Slaithwaite Road
North Yorkshire
HD7 6LS

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Usually CYC are excellent but recently their fulfilment / packing has not been great. On my last two orders I have had items marked / damaged due to bad packing and I have had to nudge them to dispatch my order. Tim perhaps take a look at my email from the 8th of July giving you a nudge. The issue on the recent order was the vinyl letter literally be forced into a bucket creasing it all up making it next to impossible to apply. Unfortunately all of this was indeed within your control. I hope you appreciate honest feedback from CYC supporter of 10+ years. Also I asked for my review to be anonymous but you have replied using my name so others can see it?”
Helpful Report
Posted 1 month ago
Hi Andrew, we genuinely appreciate the custom. However you did order over the bank holiday weekend so we couldn't ship until the 1st Anyway. You ordered 7pm on the 29th (Saturday) using free shipping, yet we dispatched on the 1st, which was the first day we could dispatch. On top of that you did also take advantage of the bank holiday discount, which again must pressure on dispatch. You also say you had to nudge us to ship it, but we didn't have any emails from you, and you say you had damaged/marked items but again no emails. If it's relating to the buckets, more often than not because it's shint plastic these are often delivered to us stacked from the manufacturer so it's almost impossible for us to find perfect ones, even before we ship. Anyway like I say, appreciate the order but based on free delivery, big discounts and items usually out of our control hopefully you in future can cut us a bit of slack. Tim
Posted 1 month ago
“I've been using Clean Your Car for around 2 years and have found the choice of products and competitive pricing a compelling reason to keep spending with this business. The dispatch and delivery are smooth and staff have been very helpful when I've needed to phone them with questions. This is my main supply source for detailing products although I do spend elsewhere if it's a product they don't carry. There's probably 3 or 4 other businesses I deal with but CYC are the first I think of.”
Helpful Report
Posted 1 month ago
“Many thanks to the guys for for helping me get set up, nothing was to much trouble. Excellent service”
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Posted 1 month ago
“Great pricing, excellent selection of products, fast shipping and very well packed. Highly recommended!”
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Posted 1 month ago
“Excellence service and great product. Even managed to upgrade me as a gesture of goodwill as the size of cleaner was unavailable.”
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Posted 1 month ago
“have used a number of online car detailing product suppliers and am surprised that I’ve not come across Clean You Car before now. A great range of products at competitive prices, excellent communication, prompt dispatch and items were very well packaged. A shout-out to DPD for prompt delivery. It could be that I’ve found my one-stop cleaning products supplier!”
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Posted 1 month ago
“Good selection, good prices, fast shipping, love it.”
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Posted 1 month ago
“Fast delivery, good prices”
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Posted 1 month ago
“Ordered 4 items, all of which on the website, were all in stock!! Confirmation of this order was emailed back to me to confirm all of the items upon receipt, were in stock. Upon delivery, only 2 items were correct & for some other reason the other 2 just seamed to be not what I wanted but without correspondence, was packaged out to me without giving me the chance to review!!! Sent a email for them to rectify this order but once again, no correspondence! Gave them chance to respond!! Stay away!”
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Posted 1 month ago
“Been using Clean Your Car for 10 years now, never had any problems. Carry a wide range of stock from good choice of companies at competitive prices. Delivery has also always been good. Have a points loyalty scheme which is also useful if you order from regularly. Are my first choice when I need to restock on detailig products.”
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Posted 1 month ago
“I bought 5litres of autofiness wheel shampoo having trouble getting this stuff but CleanYourCar guys had great result thankyou great service”
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Posted 1 month ago
“Arrived on time as ordered even had 2 spray inserts aswell as normal lids which is good for easier storage ... great buy great seller”
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Posted 1 month ago
“Perfect product, well packaged and dispatched quick - thank you, will buy from here again.”
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Posted 1 month ago
“Paid for next day delivery that didn’t happen, contacted them but have had no reply in 5 days and counting. Decent selection on the website but probably won’t use again as customer service is non existent.”
Helpful Report
Posted 1 month ago
Hi Ben, Sorry ignore that. There was the initial delay (which DPD put down to the trailer) but no idea what happened after that at your local depot (I'll speak to our account manager) With regards the contacted us and no reply for 5 days. Genuinely we have had absolutely no emails from you. I've checked under your name, email address, order number and if you did send us a email it definitely didn't reach us. Many thanks, Tim
Posted 1 month ago
“5 star service. Ordered product on a Wednesday afternoon and received the delivery on the Thursday. Very happy customer. Thank you. Also 5 star service from the courier DPD.”
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Posted 2 months ago
“Great products, competitive prices, fast shipping”
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Posted 2 months ago
“It is a good product for vehicle. Easy to use it and clean very well. I didnt give 5 star because of the blowing pressure. It should have been better fot this price.”
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Posted 2 months ago
Author didn't leave any comments.
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Posted 2 months ago
“Good products at competitive prices and a no nonsence delivery service. I absolutely love it and so does my car!”
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Posted 2 months ago
“Excellent shop with great prices and a wide range of products. I’d also like to highlight the outstanding customer service. Five stars! ⭐⭐⭐⭐⭐”
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Posted 2 months ago
CleanYourCar.co.uk is rated 4.9 based on 4,438 reviews