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CleanYourCar.co.uk Reviews

4.9 Rating 4,408 Reviews
97 %
of reviewers recommend CleanYourCar.co.uk
4.9
Based on 4,408 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read CleanYourCar.co.uk Reviews

About CleanYourCar.co.uk:

Established in 2005, Cleanyourcar.co.uk is the UK's leading online Car Care & Car Cleaning Megastore. We import car detailing products from around the world to give you the ultimate choice for when you come to clean your car.

Visit Website

Phone:

01484841444

Email:

sales@cleanyourcar.co.uk

Location:

Unit 18a, Holme Mills, West Slaithwaite Road,
Unit 18a, Holme Mills, West Slaithwaite Road
North Yorkshire
HD7 6LS

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Order was on time and quick, but there was one thing that was incorrectly picked, or maybe swapped due to stock? Not a major issue as it will still do the job, it just wasn't what I requested. I emailed about it and got no response. Other than that, bob on.”
Helpful Report
Posted 1 week ago
“Based on two "worthwhile" orders, the business was transacted satisfactorily. However, two email requests for product information went unanswered which is very poor after service. Thus, unfortunately, only 3 stars for this, my first review of CleanYourCar.”
Helpful Report
Posted 2 weeks ago
“Usually CYC are excellent but recently their fulfilment / packing has not been great. On my last two orders I have had items marked / damaged due to bad packing and I have had to nudge them to dispatch my order. Tim perhaps take a look at my email from the 8th of July giving you a nudge. The issue on the recent order was the vinyl letter literally be forced into a bucket creasing it all up making it next to impossible to apply. Unfortunately all of this was indeed within your control. I hope you appreciate honest feedback from CYC supporter of 10+ years. Also I asked for my review to be anonymous but you have replied using my name so others can see it?”
Helpful Report
Posted 2 weeks ago
Hi Andrew, we genuinely appreciate the custom. However you did order over the bank holiday weekend so we couldn't ship until the 1st Anyway. You ordered 7pm on the 29th (Saturday) using free shipping, yet we dispatched on the 1st, which was the first day we could dispatch. On top of that you did also take advantage of the bank holiday discount, which again must pressure on dispatch. You also say you had to nudge us to ship it, but we didn't have any emails from you, and you say you had damaged/marked items but again no emails. If it's relating to the buckets, more often than not because it's shint plastic these are often delivered to us stacked from the manufacturer so it's almost impossible for us to find perfect ones, even before we ship. Anyway like I say, appreciate the order but based on free delivery, big discounts and items usually out of our control hopefully you in future can cut us a bit of slack. Tim
Posted 2 weeks ago
“I don’t like to leave reviews to damage a reputation and I’m sure it won’t, as most are positive but i don't seem to be able to get a response from you. I received my products minus 2 sprays for bottles that I need to use. I can’t use them without the sprays and have been in touch twice to politely request that they be sent to me, without a response. My order number is #1166237”
Helpful Report
Posted 1 month ago
“VERY GOOD SERVICE APART FROM WANTING TO RETURN AN ITEM AND KNOW ONE GETS BACK TO YOU . BUT STILL A GOOD PLACE TO GET THING FROM”
Helpful Report
Posted 5 months ago
“Still not received my order over 1 week late.”
Helpful Report
Posted 7 months ago
“Order dispatched and delivered quickly. All items 100% as discribed and very well packed. The 3 stars rating is because they don't reply to mail enquiry, which is by default poor customer service.”
Helpful Report
Posted 7 months ago
“Good quality but pile is tight and short compared to other makes, the deeper and softer the pile the better for final buffs.”
Helpful Report
Posted 11 months ago
“Came bent and the package was ripped open, needs better packaging”
Helpful Report
Posted 1 year ago
Hi David, sorry to hear that. No idea how it was ripped open so thats a little frustrating. Will make sure they are boxed in future. Tim
Posted 1 year ago
“Quick Delivery which is great. However, not sure on the quality of the products. We have order 3x 11Litre DI Vessels and each one has leaked or has issues with the nossels. Would class this as a faulty product.”
Helpful Report
Posted 1 year ago
“very happy with the delivery, but not happy with the carrage costs! Most companies give free carrage over £50 I spent over £70 and had to pay £14 in carrage costs, not very good.”
Helpful Report
Posted 1 year ago
“Purchased product...was under the understanding was going to give that new car smell... its not bad but def not worth the £16 ...aldi airfreshner all day long...”
Helpful Report
Posted 1 year ago
“Ooft. Buyer beware. These pads are about the size of your average McVites Jaffa Cake (other brands are available). It's not that the promotion misrepresented the pads in anyway, the fault is my own for not checking thoroughly. Lesson learned hopefully mistake not to be repeated.”
Helpful Report
Posted 1 year ago
“Purchased over £170 worth of products and they then added £12 delivery charge .....and charged dpd 48hrs ....its now Thursday and products still not arrived order placed Sunday night ....most companies offer free post if you spend over £100 ....I had an alloy wheel posted to me recently and it cost the same price !”
Helpful Report
Posted 4 years ago
“I had my doubts initially after slow response on email, but everything worked out.”
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Posted 5 years ago
“I've now found a company I can totally rely on for all my car care and cleaning needs. Range of products along with very comprehensive descriptions is second to none, all at extremely good prices to suit all pockets! Well done guys!!”
Helpful Report
Posted 10 years ago
“Well done more than I had expected”
Helpful Report
Posted 10 years ago
“I was very pleased with the speed of delivery. I had my order swiftly and the standard of service could not have been higher. Many thanks.”
Helpful Report
Posted 9 years ago
“Hello, just thought I would quickly let you know that my order was received very quickly. The polisher was competitively priced and the whole process from researching the product to its delivery was very simple. It was even very neatly packaged! Good service all round.”
Helpful Report
Posted 11 years ago
“Ordered on Sunday and still no delivery today (thursday). Took a few days off work so I would be in for delivery on Tuesday wed or Thursday and still no delivery.”
Helpful Report
Posted 9 years ago
CleanYourCar.co.uk is rated 4.9 based on 4,408 reviews