Clair de Lune Reviews

Name: Clair de Lune
Address: Shentonfield Rd, Sharston Industrial Area, Wythenshawe, Manchester
Rating: 4.46

4.5 Rating 1,040 Reviews

85 %

of reviewers recommend Clair de Lune

4.5

Based on 1,040 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Clair de Lune:

We've been designing and manufacturing nursery bedding and baby accessories from our base in Greater Manchester for over 80 years.

Visit Website

Phone:

0161 491 9800

Email:

customerservices@clair-de-lune.co.uk

Write Your review

Tell us how Clair de Lune made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Clair de Lune 5 star review on 3rd August 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality products, just not enough variety in each category.”

Helpful Report

Hi there, thank you for taking the time to leave us some feedback. Please let us know what else you'd like to see from us and we'll certainly pass on to our New Product Development team :) Thank you!

“Lovely changing bag very pleased with it. I had some problems with the order not arriving. I ended up having to chase it up by which time the colour I wanted was out of stock, but the alternative I was offered is fine and arrived a couple of days later.”

Helpful Report

Hi Diana, Thank you for taking the time to leave us a positive review, and we're sorry that your order was delayed, and replaced with an alternative. We hope you enjoy using your changing bag!

“All products arrived in good time and as described. Good quality products at affordable pricing”

Helpful Report

Thank you Michelle, our machinists will be very pleased to hear this :)

“Great service beautiful noah pods”

Helpful Report

Thank you very much! We make all the bedding and dress the Noah pods & Moses baskets in our Manchester factory :)

“The fast delivery was good but tge blanket i ordered was unfortunately a lot thinner than i expected so in one way not great value for money but the moses basket mattress is good quality and fitted perfectly and was reasonably priced”

Helpful Report

Hi there, Thank you for your feedback, we'll take a look into the blanket.

“Excellent value for money and very good quality”

Helpful Report

Thank you, Jennifer!

“Fabulous products , and such good quality at a good price will continue to buy things fort my new granddaughter.”

Helpful Report

Thanks, Pamela, we have a new website so it'll be lots of fun finding things for your granddaughter :)

“Blankets are soft and exactly the style I wanted”

Helpful Report

That's what we like to hear! Thank you for your feedback :)

“Quality products”

Helpful Report

Thank you for your feedback :) The ladies in the factory love to hear that their handiwork is quality :)

“great service and product”

Helpful Report

Thank you for taking the time to leave a review :)

“Terrible service. Ordered a pregnancy pillow at the start of the year. I never received the pillow and although had some contact with customer service, I never received a refund either. Would not recommend.”

Helpful Report

Hi Danielle, We're very sorry to hear that. I am liaising with the customer service manager this afternoon and we'll be in touch with you once we have looked into this further. Please accept our sincerest apologies for any inconvenience caused.

“Fantastic quality loving the blankets”

Helpful Report

That's fantastic, hope baby loves them too :)

“Lovely blanket for my first grandchild. Perfect size for the pram or car seat. Exactly as described and really pleased with it.”

Helpful Report

Thank you so much for your positive review. We hope your grandchild enjoys their snuggles in our blanket :)

“Very nice product at a reasonable price and fast delivery.”

Helpful Report

Hi Linda, thank you so much for your positive review :)

“I highly recommend this shop b cause the products they sell are excellent quality and very reasonably priced”

Helpful Report

Hi Pauline, Thank you so much for taking the time to leave us a review. We're very happy that you're pleased with our products :)

“Delivery took far to long with no updates”

Helpful Report

Hi Limara, Thank you for taking the time to leave us a review. We did struggle with deliveries at the beginning and peak of the covid pandemic. We're very sorry that we didn't keep you fully up to date but we're now back on top of things in our factory. Sincerest apologies that you had to wait longer than you should have.

“Was pleased with the services provided by Claire de Lune. The crib set is very good.”

Helpful Report

Thank you very much!

“Great service great item bought moses basket and rocker for my nieces 1st child and she loves it got compliments of everyone”

Helpful Report

“Lovely product and great service”

Helpful Report

“Seriously poor customer service. Payment was taken for a product that was not in stock however this had not been advised at the time of purchase, only after chasing CDL twice did I receive a very unprofessional reply as to why my order was taking so long. Finally did get the bedding which is nice.”

Helpful Report

Clair de Lune is rated 4.5 based on 1,040 reviews