Clair de Lune Reviews

Name: Clair de Lune
Address: Shentonfield Rd, Sharston Industrial Area, Wythenshawe, Manchester
Rating: 4.46

4.5 Rating 1,040 Reviews

85 %

of reviewers recommend Clair de Lune

4.5

Based on 1,040 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Clair de Lune:

We've been designing and manufacturing nursery bedding and baby accessories from our base in Greater Manchester for over 80 years.

Visit Website

Phone:

0161 491 9800

Email:

customerservices@clair-de-lune.co.uk

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Clair de Lune 5 star review on 3rd August 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First order ,pleased with Moses basket,perfect transaction”

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“Blankets arrived in time safely wrapped my first time ordering but Will def order again”

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“Easy to order, great communication & orders updates plus fast delivery.”

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“Really lovely footmuff! Fits our silver cross pram very well. Really warm and cosy for our baby.”

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“Great customer service when things went wrong with delivery service ( no fault of Clair de Lune). Lovely staff dealing with problem. Fabulous products. Nicely packaged.”

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“Customer service department were very helpful with my order. Would definitely use Clair de Lune again.”

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“I did not receive my package”

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“Very good thank you”

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“Very prompt service.”

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“Quick ,efficient service.”

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“My order arrived promptly and I am pleased with the quality, however I had tried to contact Clair de Lune with a query via website as advised and got no reply so not great on that. Subsequently I had to go elsewhere for that particular item.”

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“Ordering easy. Delivery good. Not 100% about products.”

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“Good brand”

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“Hello am not happy have been paying for a wrong pram you sent out and still waiting for yours to get back in touch but still haven’t heard from you”

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“Hello am not happy have been paying for a wrong pram you sent out and still waiting for yours to get back in touch but still haven’t heard from you”

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“Great easy order process - I actually made a mistake and emailed and it was corrected :-) delivery was as stated, perfect.”

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“Bought this mattress to replace an older one and despite saying it was the same size this one did not fit. Sales team unhelpful and recommended another mattress which was also the wrong size. Had to pay for delivery and returns even though I ordered on good faith the product would fit based on description. Not impressed as ended up quite out oh pocket”