City Insurance Group Reviews

Name: City Insurance Group
Address: City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP, Winchester
Rating: 4.59

4.6 Rating 1,091 Reviews

92 %

of reviewers recommend City Insurance Group

Company Reviews

Metrics

Info

4.6

Based on 1,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01962844848

Email:

mktg@cityinsurance.co.uk

Location:

City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP
Winchester
SO23 9AP

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City Insurance Group 5 star review on 24th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are consistently helpful and efficient. I would recommend to anyone frustrated with dealing online or with hopeless call centres”

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Posted 6 years ago

Dear Mr Buchan, Thank you for your 5 star review. Our highly trained staff offer honest, expert advice. Best regards, City Insurance

Posted 6 years ago

“They were the lowest quote”

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Posted 6 years ago

“Good company”

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Posted 6 years ago

“Not been with City long enough to properly comment but sales agent good.”

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Posted 6 years ago

“Good value. Easy access and very good customer service.”

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Posted 6 years ago

“Really efficient and providing good value for money.”

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Posted 6 years ago

“I have always found the Winchester representatives to be clear, informative, courteous and willing to individualise their advice. They appear to apply a 'no nonsense' approach and even, on occasions, provide information which may not directly benefit their company: this does however encourage an on-going loyalty beyond the immediate circumstance. Thank you.”

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Posted 6 years ago

Dear Mr Morgan, Thank you for taking the time to leave your 5 star review! Your comments are appreciated. We always strive to provide a personal service and reward our loyal customers. Best regards, City Insurance

Posted 6 years ago

“Excellent value for money, and the staff are there to go the extra mile to get your Policy sorted”

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Posted 6 years ago

“Fast, friendly and an excellent quote. Thoroughly recommended”

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Posted 6 years ago

“Great Pricing”

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Posted 6 years ago

“uick service happy”

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Posted 6 years ago

“The whole process was not as straight forward as I would expect, so slightly disappointed with your performance.”

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Posted 6 years ago

Dear Mr Martin, We like to make the process as straightforward as possible, so we are sorry to receive your comments. We would like the opportunity to investigate, please could you respond to our email. Best regards, City Insurance

Posted 6 years ago

“Haven’t had to claim but changed olive details. Easy to contact and very friendly service”

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Posted 6 years ago

“Na”

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Posted 6 years ago

“They have always been very courteous and easy to understand. I have had no trouble getting answers to any queries and found the whole transactions very slick and easy.”

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Posted 6 years ago

“I am with City Insurance Group since a year. Customer Service is very polite and professional. Quick services.Highly recommended.”

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Posted 6 years ago

“phone answers quickly, a human to talk to, helpful and polite & cheery. Feels like a good old fashioned Personal Service.”

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Posted 6 years ago

“Very helpful and accommodating”

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Posted 6 years ago

“Good personal service at best prices. So much better to be dealing with an insurance professional than a call centre person reading from a script.”

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Posted 6 years ago

“Gave me a good reduction on my second vehicle insurance and also when I made a recent mid-term adjustment (change of address and personalized registration) this was facilitated immediately with no fuss. I will be coming back. Thank you Simon Bird!”

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Posted 6 years ago

City Insurance Group is rated 4.6 based on 1,091 reviews