City Insurance Group Reviews

Name: City Insurance Group
Address: City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP, Winchester
Rating: 4.59

4.6 Rating 1,091 Reviews

92 %

of reviewers recommend City Insurance Group

Company Reviews

Metrics

Info

4.6

Based on 1,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01962844848

Email:

mktg@cityinsurance.co.uk

Location:

City Insurance Group 88-89 High St Winchester Hampshire SO23 9AP
Winchester
SO23 9AP

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City Insurance Group 5 star review on 24th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very competitive quote via comparison website. Received follow up phone call shortly afterwards to check details from pleasant and knowledgeable individual. Everything concluded very quickly. Highly recommend the.”

Helpful Report

Posted 6 years ago

Dear Mr Wheeler, Thank you for taking the time to leave your 5 star review! We are pleased to have provided you with an efficient service. Best regards, City Insurance

Posted 6 years ago

“Did everything that I needed, and were very easy to deal with. I had to change details twice and they did this instantly and sent out new documents within a few minutes of finishing a call.”

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Posted 6 years ago

“I'm was a new customer to City Insurance back in January and I found them very helpful, friendly, knowledgeable and nothing was too much trouble.”

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Posted 6 years ago

Dear Mr Christie, Thank you for taking the time to leave this positive review! We pride ourselves on having friendly, knowledgeable staff and value your comments. Best regards, City Insurance

Posted 6 years ago

“Excellent service, support and very competitive pricing 😋”

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Posted 6 years ago

Dear Mr Lane, Thank you for sharing your positive review. That is exactly what we are aiming for. Best regards, City Insurance

Posted 6 years ago

“The staff are always helpful, finding the best deal. We have used them for almost 30 years, when we moved into the area. When I have compared them with other insurers over the years, who were supposed to be good value, City Insurance always beat them hands down.”

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Posted 6 years ago

It is great to hear from such a loyal customer! We are pleased to have maintained our competitive pricing over the years. Thank you for taking the time to leave your review. Best regards, City Insurance

Posted 6 years ago

“Always very helpful, polite and offer a good service. More importantly you can go into the office and talk face to face. So important.”

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Posted 6 years ago

Dear Mrs King, Thank you for taking the time to leave your 5 star review! We too think it is important to offer a personal face to face service. Best regards, City Insurance

Posted 6 years ago

“Always very courteous when I phone them. They always strive to find the best deal for me, and always make me feel that my call is important to them. A very honest and dedicated team.”

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Posted 6 years ago

Dear Mr Foley, Thank you for taking the time to leave this 5 star review! Best regards, City Insurance

Posted 6 years ago

“Good price and prompt service.”

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Posted 6 years ago

“Always looked after me well top service great value staff always perlite and helpful”

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Posted 6 years ago

“Have been with them a number of years and have found it easy to do any business that we required.”

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Posted 6 years ago

“Prompt and efficient service, getting a good price for me.”

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Posted 6 years ago

“Poor policy with a £75 cancellation. No attempt to resolve issues. Would never recommend this broker, you will be out of pocket.”

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Posted 6 years ago

We are sorry to receive your comments. Having reviewed your case, the policy was cancelled due to an additional premium for an undisclosed fault claim. Once we were made aware of the claim, your premium naturally increased. Regards, City Insurance

Posted 6 years ago

“Always helpful, always prompt and have consistently delivered service for me whether renewals, amendments or claims. An all round efficient and professional service”

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Posted 6 years ago

Dear Mr Webster, Thank you for taking the time to leave this 5 star review! Best regards, City Insurance

Posted 6 years ago

“Always prompt at providing a good quote”

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Posted 6 years ago

“Quick efficient service”

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Posted 6 years ago

“A good insurance company”

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Posted 6 years ago

“Good service.”

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Posted 6 years ago

“Very helpful and easy to deal with ....recommend”

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Posted 6 years ago

“so far so good very helpful with my last contact when setting up my policy as a new client”

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Posted 6 years ago

“Very good quote , customer service was very helpful.a pleasure to do business with this year .”

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Posted 6 years ago

City Insurance Group is rated 4.6 based on 1,091 reviews