The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,646 Reviews

98 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,646 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

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The Chocolate Society 5 star review on 24th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a chocolate shaker after a recommendation from a friend and I'm super thrilled with it. Arrived very quickly even over the festive period and I am now experimenting with different chocolates and have to say in it's a superb product.”

The Chocolate Society 5 star review on 2nd January 2021

Helpful Report

Posted 4 years ago

“I used the gift card option for gifting at Christmas 2020 due to lockdown restrictions. The gift card option was very easy to buy and then send via email to the recipients. Many other online retailers hadn't seemed to grasp how useful and helpful to be able to send gifts via email. Sadly I haven't yet tasted any chocolate yet but really appreciated the ease of use!”

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Posted 4 years ago

“Amazing service and chocolate”

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Posted 4 years ago

“Absolutely outstanding customer service, great order process and communications, very fair delivery charge and item arrived next day just in time for Christmas. Thank you!”

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Posted 4 years ago

“We are loving the treats during Lockdown and think we'll be post Covid hooked on their delicious-ness! Glad we found you 👍🏼”

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Posted 4 years ago

“Wanted a specific chocolate and was so pleased that you contacted me directly to say it was back in stock Excellent customer service and delivery so quick Would highly recommend this Company”

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Posted 4 years ago

“I Have brought 3 of the hot chocolate shakers now, 1 for us and then 2 for gifts for other people as makes the best hot chocolate, also recommend to others and know they have brought them and been really impressed. Amazing service and such quick delivery thank you”

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Posted 4 years ago

“Always delicious, never disappointed.”

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Posted 4 years ago

“This was the first time I have ordered from The Chocolate Society. I ordered because they came well recommended and sent a box to my son at Christmas. They were delighted with the December Box of The Month so I decided to order a box for myself. Unfortunately they were sold out apart from the Almost Perfect Factory seconds. To be honest I found it hard to know why they were seconds, they appeared in pretty good condition, perhaps 1 chocolate had a very slight discolouration. They were superb and I will be ordering again.”

Helpful Report

Posted 4 years ago

“I’ve had a few chocs;most notably Gerard Ronay,but these are certainly some of the most beautiful and they taste loverly!!”

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Posted 4 years ago

“Products ordered and delivered on time in spite of the pandemic Well packed and tastefully displayed chocolates. We would buy again”

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Posted 4 years ago

“Brilliant customer service and fantastically delicious chocolate from a company with a true heart and a considered ethical approach.”

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Posted 4 years ago

“Excellent products and fast delivery”

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Posted 4 years ago

“I’m not sure what my expectations were - I just thought I’d treat us to some ‘decent’ chocolates for Christmas - and I’m so glad I did! Oh my giddy aunts! Never before have I taken so much time & relished every second of eating confectionary! Just gorgeous. I’ve been raving about them to all my friends & will definitely be buying more! Oh, and the hot chocolate maker is amazing!! Christmas gifts for 2021 already sorted - if I can wait that long!”

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Posted 4 years ago

“A friend of mine was gifted the subscription and gave me a taste of hers. I will say I don’t eat a lot of chocolate but oh boy these are the best I’ve ever eaten. Went on to buy a big box to myself and will continue to treat myself going forward.”

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Posted 4 years ago

“Love the hot chocolate shaker! Yes, I thought it was a gimmick and wouldn’t work very well. I was wrong. Whole family love it, fantastic smooth chocolate and all having fun inventing hot chocolate drinks 5*”

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Posted 4 years ago

“Fab service, fast delivery. Excellent products.”

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Posted 4 years ago

“My son loves his chocolate shaker! It's easy to use and has done so every day since Christmas! Highly recommended...5 stars!”

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Posted 4 years ago

“Great service @ delicious chocolate as ever”

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Posted 4 years ago

“Great customer service, fast delivery and the chocolate is creamy, delicious and very original😋”

Helpful Report

Posted 4 years ago

The Chocolate Society is rated 4.9 based on 2,646 reviews