The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,646 Reviews

98 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,646 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

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The Chocolate Society 5 star review on 24th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, very prompt.”

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Posted 4 years ago

“First time I’ve used The Chocolate Society and very happy with the products and the service.”

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Posted 4 years ago

“Bought the hot chocolate shaker thinking it was worth a shot - honestly the best thing ever - really does take 10 seconds plus the hot chocolate tastes AMAZING. We are also enjoying our monthly subscription. Highly recommend both!!”

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Posted 4 years ago

“The shaker at first sight seems expensive for a plastic beaker but it really does make great hot chocolate! Order arrived very quickly and when I had a slight issue this was dealt with quickly and fairly. I ordered another to have sent to someone else who used it without properly following the instructions- Chocolate Society quickly replaced the broken part for us which was very kind as it was not a faulty product but a faulty "end-user". Highly recommended.”

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Posted 4 years ago

“Great service to accompany a great product.”

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Posted 4 years ago

“Husband loves the box of the month. They're his favourite chocolates. Loves the flavours, choices and exceptional presentation.”

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Posted 4 years ago

“Delivered in the middle of the last minute Christmas rush and of course, the pandemic so that alone was an achievement. The fact that they took my email on a Sunday about delivery and replied almost immediately caused it to another level. Then the bottom line was that the chocolates were fabulous and beautifully presented made the whole experience unbeatable. I’d happily buy again from these guys. Deliciously Top notch!”

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Posted 4 years ago

“Delicious chocolate and sumptuous fillings. Delivered quickly even in a pandemic. They look as wonderful as they taste.”

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Posted 4 years ago

“My son loves his hot chocolate maker!”

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Posted 4 years ago

“Consistently excellent products. Purchased for presents, friends and family. Everyone delighted. Discovered chocolate society a few years ago and have not yet been disappointed with a single product. Personal favourite is the blond honeycomb.”

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Posted 4 years ago

“Very efficient, nice packaging and good service. Site was easy to use.”

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Posted 4 years ago

“I was slightly panicked when I accidentally checked out using Apple Pay with an incorrect address and there was no way of logging in or calling about the error, but my email was actioned quickly and the order intercepted in time for Christmas delivery. The hot chocolate shakers are my gift of the year.”

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Posted 4 years ago

“Spectacular looking chocolates very promptly delivered. The scrummy mandarin and yuzu was the favourite in the December box and the dark chocolate truffles were the best ever tasted.”

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Posted 4 years ago

“Delicious chocolate drops and the hot chocolate shaker made beautiful hot chocolate...so easy! Would recommend. No more chocolate sludge in the bottom of the mug!”

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Posted 4 years ago

“I came across The Chocolate Society via Facebook, very late at night. It was one of those late-night impulse buys. Really pleased with the prompt delivery - arrived before Christmas. Packaged well. The discount code was an added bonus.”

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Posted 4 years ago

“Amazing! Superior chocolate and the hot chocolate shaker is a game changer. Wonderful people and service. I honestly can't recommend you all enough. Keep up the first rate work.”

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Posted 4 years ago

“Prompt delivery even at a busy time of the year. The chocolates were a gift for a chocoholic friend, who has sampled many varieties and brands over the years. These were 'the best chocolates that she had ever tasted, silky smooth deliciousness'. I will have to take her word for it as she is refusing to share.”

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Posted 4 years ago

“I can only give a positive response to these chocolates to be honest I didn't get many of them what with children and grandchildren I will hide them on my next order.”

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Posted 4 years ago

“Great company - professional and on time - Hot choc shaker such a genius idea -got this for my teenager son for xmas and he loves it - great gift idea and must have for every hot chocolate lover”

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Posted 4 years ago

“This works really well. Lovely hot chocolate and easy to use. I put milk in the base and heat in the microwave for a couple of minutes. Put the chocolate in a shake for a few seconds and you’re good to go. Smooth hot chocolate. What more could you want.”

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Posted 4 years ago

The Chocolate Society is rated 4.9 based on 2,646 reviews