The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,646 Reviews

98 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,646 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

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The Chocolate Society 5 star review on 24th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product. It makes silky smooth hot chocolate without yukky sediment at the bottom. Super speedy service too. Any chance of a larger capacity version please?”

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Posted 4 years ago

“All the chocolate products made by The Chocolate Society are first class and delicious, and the service is also first class. I would absolutely recommend.”

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Posted 4 years ago

“I ordered on Saturday 19th December and received the order the following day. Fantastic. The chocolate truffles looked superb but were a gift not for me. The recipient was delighted. the chocolate were very well presented and went down well.”

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Posted 4 years ago

“Absolutely beautiful chocolates. The raspberry caramel and the mango & passion fruit caramels are exquisite.”

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Posted 4 years ago

“Good overall. Delivered when promised. We gave the mine pie chocolate bar a poor review. Within a very short space of time we were issued with a refund. Excellent customer service. 😊”

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Posted 4 years ago

“An absolute MUST for any hot chocolate lover. Simple to use but amazingly effective, this shaker hives you the smoothest tasting chocolate I think I’ve ever had! The customer service is excellent too! Thank you so much!”

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Posted 4 years ago

“Fantastic chocolate, beautifully packaged, amazing customer service and from a family run business...my go to for all gifts and treats.”

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Posted 4 years ago

“Impressive company, product as described and delivered on time with good clear instructions for use. Exceeded my expectations!”

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Posted 4 years ago

“exquisite quality both the chocolates and the packaging. fast on time delivery/ highly recommended”

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Posted 4 years ago

“Delicious, beautiful chocolates - the best I’ve had. The flavours are interesting and always tasty; the packaging gorgeous, whether for yourself or a gift!”

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Posted 4 years ago

“I bought the hot choc shaker with the 61% choc drops. Such a simple solution and works really well. Easy to use, minimal fuss and a lot less clean up than a saucepan. Also, the chocolate drops themselves contain far less sugar when compared to similar products but the taste is just as good. Would thoroughly recommend.”

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Posted 4 years ago

“Delicious chocolate- the best hot chocolate shaker - easy to use & clean & makes the best hot chocolate. Excellent customer care, a friend put her hot chocolate maker lid in the microwave you are not supposed to do this, she had forgotten having not used it during the summer & they very kindly replaced with no charge although it was her fault. & we offered to pay for it. Highly recommend this company not only for their customer care but also the best top quality chocolate”

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Posted 4 years ago

“We tryed their signature collection for christmas and we are more than satisfied with what we got. Expect genuine and fresh chocklate creations that are fun and tasty.”

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Posted 4 years ago

“I buy the golden salted caramel chocolate because I love it & it’s the nearest I can get to the taste of Caramac, which I loved in the 60’s!”

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Posted 4 years ago

“Incredibly fast service. I placed an order around midday and the chocolates arrived less than 24 hours later, well packaged and made perfect stocking fillers. The caramelised pecans were delicious, honeycomb chocolates were declared ‘best ever’ and the chocolate coated orange peel delicious too. Now sadly all eaten. I will definitely order more.”

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Posted 4 years ago

“Brilliant chocolates, easy to order and delivered as promised. Thank you.”

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Posted 4 years ago

“Fantastic service as arrived in good time. Beautiful packaging and chocolates look amazing. Given as a gift subscription for three months.”

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Posted 4 years ago

“Always enjoyed. Chocolate covered orange peel is my husband's favourite treat ... they never disappoint!!!”

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Posted 4 years ago

“The chocolates we received from the Chocolate Society were among the best we have ever had. The assortment of chocolates was amazing and their distinct flavors were a 'taste sensation.' We will definitely be back for more!”

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Posted 4 years ago

“Ordered these to be sent direct to my daughter as a Christmas gift. Apparently they looked and smelt so delicious she ate one immediately she opened the box. I’m told there was plenty of delicious oozy filling. Only down side was they didn’t last long! Will have to order more!”

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Posted 4 years ago

The Chocolate Society is rated 4.9 based on 2,646 reviews