The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,650 Reviews

98 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,650 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

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The Chocolate Society 5 star review on 24th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What chocolate did you send us any???”

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Posted 6 days ago

“Though the taste was very nice I was disappointed by how thin the chocolate egg was as the eggs are expensive. I usually buy Hotel Chocolate eggs and they are at least twice as thick.”

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Posted 4 months ago

“The egg was great but I ordered the flat white and got the dark chocolate one!”

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Posted 1 year ago

“My daughter likes the bags of honeyvpcomb crunch, saying that they are softer than the other brands she has tried, and less hard on her teeth. We ate some less than perfect rose and violet creams - although they had about a month to go before they hit the best before date, they were already less moist inside, and the chocolate was a bit too thick. Sadly, not the best brads for this range, and not up there in the luxury category either. Bit disappointed.”

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Posted 1 year ago

“overall I love the choc society - my granny used to use you a lot so it also feels nostagic.”

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Posted 1 year ago

“Chocs nice delivery not good still waiting for mine”

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Posted 2 years ago

“/Users/michaelfrankland/Desktop/CD2514CF-674D-4104-9CC3-6C18484B5CB9.heic not good enough cant get the upload to work”

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Posted 2 years ago

“Chocolates are fine delivery not good.”

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Posted 2 years ago

“The chocolate and truffles are really good. The subscription price is now approaching £2 per small truffle, which is ridiculous, and we've stopped our subscription. A real shame.”

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Posted 2 years ago

“While the chocolates were as usual excellent with some great and surprising flavours, we struggled a bit with the colour palette which made it difficult, particularly for older eyes, to distinguish one from the other.”

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Posted 3 years ago

“Chocolate tastes good but arrived broken- see picture. It was a present for my husband’s birthday and I thought it is worried spending the money because the chocolates are usually very pretty.”

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Posted 3 years ago

“Still waiting to try as DPD delivered the package to somewhere 5 miles away”

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Posted 3 years ago

“The chocolate shaker is a good idea but too small in my opinion ... Only tried the cocoa flakes so far and they're okay but bitty when I'd shaken it ... Just think it's expensive for what it is and was so looking forward to it”

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Posted 3 years ago

“Prompt delivery”

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Posted 4 years ago

“Good customer service”

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Posted 4 years ago

“Useful product (shaker) if your’e at work and only have a microwave but expensive for what it is I feel. Also disappointed that every time I go on to the website what I want is sold out...”

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Posted 4 years ago

“Unusual chocolates different to other companies. I liked that they were inspired by travel - the person I bought them for is a keen traveler.”

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Posted 8 years ago

“The product was nice but really very expensive for what it was. Overall it was the most expensive chocolate I have ever bought, I do not think the product warrants such expensive price tag. I could have bought the equivalent product from the high street for about £20 less, and I actually made the Hokey Poky for about £1.50 it took about 5 minutes.”

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Posted 8 years ago

“Too sweet and the depth of taste that I usually find in your chocolate is missing. This is the first time I have not been happy with Cocolate Society products. Hmmm!!!”

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Posted 9 years ago

“Enjoyed this although the popping candy part could have been a little more popping. love the look of it though!”

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Posted 9 years ago

The Chocolate Society is rated 4.9 based on 2,650 reviews