The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,646 Reviews

98 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,646 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

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The Chocolate Society 5 star review on 24th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really beautiful flavours I’m glad they are back I had missed them. I’m glad you can buy them in bags as sometimes you don’t need the presentation box (like if they’re for yourself).Excellent customer service and always well packaged.”

Helpful Report

Posted 4 years ago

“We ordered the large chocolate box for Christmas. Not only are they a delight for the eyes, the quality was as good as they looked. We have since ordered some of the honeycomb which we expect to be excellent. We will be ordering more as we enjoy the high standard chocolate, which incidentally was delivered very quickly.”

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Posted 4 years ago

“Excellent products and service of high standard. Would recommend to others.”

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Posted 4 years ago

“Love the blonde chocolate”

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Posted 4 years ago

“The product is fantastic. Significantly cheaper than some other artisanal chocolatiers and every bit as nice, if not better. The salted blonde chocolate is absolutely gorgeous, as are the more savoury high coco bars.”

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Posted 4 years ago

“Excellent quality, delicious chocolates. Good value,”

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Posted 4 years ago

“I’m having to ration myself these chocolates are so delicious, I’ve already broken my own rules. I cannot wait for my next monthly box.”

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Posted 4 years ago

“Only recently discovered The Chocolate Society but looks to be a very good company. I purchased the hot chocolate shaker and it arrived promptly and well packaged. I definitely recommend this company for your chocolate needs!”

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Posted 4 years ago

“Chocolate Shaker is so simple to use and very effective. Easy to clean and doesn't take up cupboard space either. It was so good I immediately ordered a 2nd as a gift and will likely get them as gifts for people next Christmas too!”

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Posted 4 years ago

“Prompt delivery, excellent products!”

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Posted 4 years ago

“Absolutely amazing! My husband ordered a 3 month subscription for Christmas, but believed he’d missed the December cut off, meaning we wouldn’t receive a box until January. The Chocolate Society went above and beyond to make sure I got the December box, so I had my beautiful chocolates for Christmas Day. And to be honest, beautiful is kind of an understatement. They’re hands down the best chocolates I’ve had. The textures and flavours are just incredible. Already looking forward to my January box!”

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Posted 4 years ago

“Good quality product. Good service.”

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Posted 4 years ago

“Order from the website after they promised quick delivery just before Christmas. Was a little sceptical given the chaos of December 2020, but they came through right on time. Website is simple to navigate and the shopping process was straightforward. Seems like they really care about their product and customer.”

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Posted 4 years ago

“Shake that hot chocolate”

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Posted 4 years ago

“Absolutely beautiful chocolate very quickly dispatched and delivered packaged extremely well and a Dwight to receive and eat thank you”

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Posted 4 years ago

“The blonde truffles were a huge success! Thank you!”

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Posted 4 years ago

“Brilliant service!”

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Posted 4 years ago

“Great company, received a discount voucher when entering their website and brought the hot chocolate shaker with it. Item came quickly and well made!”

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Posted 4 years ago

“Great service. Arrived earlier than I though. Product well made and all very well packaged.”

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Posted 4 years ago

“I bought my daughter the chocolate shaker for Christmas as she loves her ht chocolate. She’s 17 & says it’s the best hot chocolate she’s ever tasted”

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Posted 4 years ago

The Chocolate Society is rated 4.9 based on 2,646 reviews