The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,646 Reviews

98 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,646 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

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The Chocolate Society 5 star review on 24th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic company and great service!”

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Posted 4 years ago

“Excellent service! No issues when I had to change shipping address after placing the order and arrived before expected! 👍”

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Posted 4 years ago

“Prompt delivery , good quality products”

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Posted 4 years ago

“Prompt service and brilliant product that makes excellent hot chocolate! How did we cope without a chocolate shaker?”

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Posted 4 years ago

“The chocolates themselves were absolutely yummy. And when I had a problem with my order being delivered your response was super fast and you sorted the issue within 24 hours. Meaning my order still arrived in time for christmas”

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Posted 4 years ago

“Great choice, nice packaging, easy ordering.”

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Posted 4 years ago

“An easy-to-use website and fast delivery.”

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Posted 4 years ago

“Quick delivery and arrived safely. Most importantly the chocolates were absolutely delicious. I wanted to try a new independent chocolate company for some Christmas treats this year and the chocolate society didn’t disappoint - will certainly be buying from them again (soon hopefully!) thank you.”

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Posted 4 years ago

“delicious fresh chocolates with wonderful intense flavours. Beautifully packed and efficiently delivered/.”

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Posted 4 years ago

“Really quick delivery. I was sceptical at first but I did a bit of research and they seemed legit. I watched the YouTube videos too.”

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Posted 4 years ago

“Nice flavoursome chocolates”

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Posted 4 years ago

“Beautifully presented, exquisite and delicious, offering unique flavours a perfect gift for any occasion.”

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Posted 4 years ago

“Beautiful handmade chocolates - delivered promptly. Delightful”

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Posted 4 years ago

“Fantastic chocolates and customer service. From the standard collection: the Gin&Tonic and then the Rose chocolates are absolutely gorgeous and bold. I've also had a chance to try your CARO collection (the Pine & Black Pepper + Earl Grey & Biscuit) and they are simply divine. Looking forward to what you come up with next. Thank you!”

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Posted 4 years ago

“I’ve purchased a chocolate subscription for my partner and a few Christmas boxes for friends and family. The quality of the chocolates is the best I’ve ever had from a box of chocolates and some innovative flavours. Even the unusual flavours where you don’t have a reference are delicious. The chocolates are delivered by DPD and there are good communications about when to expect these. When I’ve contacted the Chocolate Society before the responses have always been pretty quick and friendly. Strongly recommend The Chocolate Society- they will be my chocolate supplier of choice for the future!”

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Posted 4 years ago

“Sent as a gift duringtier 4 - recipient loved them. A great morale booster”

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Posted 4 years ago

“best chocolate we’ve ever tasted and visually stunning”

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Posted 4 years ago

“Have used for years, very personable, thoughtful and reliable family business”

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Posted 4 years ago

“Ordered a few goodies for Christmas early December. Arrived as promised in time to gift. Bought a box for my parents who are very difficult to buy for! They couldn’t be more impressed. 14 chocolates were eaten before the end of the day - they loved them! My only disappointment is that I didn’t eat any myself to try them!”

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Posted 4 years ago

“Fab Chocolates such a treat”

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Posted 4 years ago

The Chocolate Society is rated 4.9 based on 2,646 reviews