The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,559 Reviews

99 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,559 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

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The Chocolate Society 5 star review on 24th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“placed an order for goods from The Chocolate Society all arrived ok.”

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Posted 3 weeks ago

“A bit pricey, but great flavours. I recommend trying out the Almost Perfect range.”

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Posted 2 months ago

“Beautifully conceived and packaged, any hesitation is my own fault - I have always preferred plain chocolate, and did not specify this in a special bargain deal. But I loved the selection and am steadily eating my way through the other boxes; champagne truffles; malt balls and florentines.”

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Posted 11 months ago

“Very good selection of real chocolate, and some unusual flavour combinations. Excellent customer service.”

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Posted 11 months ago

“Great chocolates at competitive prices”

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Posted 11 months ago

“Really lovely and interesting flavour combinations I’ve not seen elsewhere”

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Posted 1 year ago

“Excellent quality as ever, good value on the 'seconds' which are in fact perfect. Only feedback is that I would love for TCS to work more on making its packaging plastic free.”

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Posted 1 year ago

“I thought the hot chocolates I brought were really good well packaged as well . Thanks”

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Posted 1 year ago

“Good company, nice products most of the time”

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Posted 1 year ago

“I don't know. They are for presents. However, they look fine”

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Posted 1 year ago

“Hi i have only given 4 stars .As usual quality lovely. Instead of 2 boxes of different malt balls i felt one box would have been fine with something different. Also 2 bags of chocolate coated nuts again one bag of nutts and something different would have been better.Thank Yoy”

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Posted 1 year ago

Hi Margaret, Thank you for the review and i'll pass your feedback onto the team who look after the mystery boxes. Really pleased you enjoyed the quality of our chocs! :) Kind Regards. Al

Posted 1 year ago

“Very good quality chocs. Good service too”

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Posted 1 year ago

“I bought a box for my mum’s 84th birthday and despite the heat wave delaying issue - they arrived in time and intact (not melted) - so delighted 😀”

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Posted 1 year ago

“While most of my order was perfect, I was very disappointed at the ridiculously short date on the truffles.”

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Posted 1 year ago

“Delicious chocolate but let down by poor delivery experiences”

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Posted 2 years ago

“Amazing chocolate and only one less good thing: they’re so good that they sometimes run out of my favourite product 😉”

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Posted 2 years ago

“The hot chocolate hamper is an absolutely fantastic product! Unfortunately there was a delay in receiving my product as it hadn’t been sent out, but when I got in touch about this, it was actioned immediately and I received it within 2 days.”

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Posted 2 years ago

“I bought a couple of hot chocolate shakers as Christmas gifts so I can’t say how good they are. However, the ordering process was easy and delivery was quick.”

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Posted 2 years ago

“I brought the blonde hot chocolate flakes the taste was good but not sweet enough but a nice flavour .”

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Posted 2 years ago

“The chocolate I’ve tasted from The Chocolate Society was delicious! I’m having to share it, as others have discovered this, too. If you’re serious about good chocolate, give them a try! The 4 rather than 5 stars is only because this is a small producer, which means sometimes you need to keep checking their website again and again to see if they have stock. I hope they soon add a feature allowing me to sign up for notification when a specific product is back in stock 🙂”

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Posted 2 years ago

The Chocolate Society is rated 4.9 based on 2,559 reviews