The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,648 Reviews

98 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,648 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

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The Chocolate Society 5 star review on 24th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I originally discovered The Choc Soc when I bought a chocolate shaker which was so good I have since bought others for friends too. Their chocolates are excellent too, especially the truffles and the interesting flavours for the bars. Recently their stocking has been inconsistent meaning I haven't been able to order for friends birthdays or ad hoc, but have to buy in advance when there is stock and store at home for longer - this is why I have given 4 instead of 5 stars. I also miss the monthly and Christmas truffle selections for some exciting different truffle flavours.”

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Posted 5 months ago

“The flavour of the hot chocolate is very nice but when I get close to the bottom of the mug there are small gloopy lumps left, I haven't found this with other 100% hot chocolate I've bought.”

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Posted 10 months ago

“One of the first chocolatiers I discovered that makes blond chocolate and is a far superior quality to more recent manufacturers.”

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Posted 11 months ago

“Excellent chocolates - the maltballs in different flavours taste like a treat whilst not being too rich”

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Posted 11 months ago

“Placed my order for the chocolate goodies arrived all good and safe, thank you.”

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Posted 1 year ago

“placed an order for goods from The Chocolate Society all arrived ok.”

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Posted 1 year ago

“A bit pricey, but great flavours. I recommend trying out the Almost Perfect range.”

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Posted 1 year ago

“Beautifully conceived and packaged, any hesitation is my own fault - I have always preferred plain chocolate, and did not specify this in a special bargain deal. But I loved the selection and am steadily eating my way through the other boxes; champagne truffles; malt balls and florentines.”

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Posted 2 years ago

“Very good selection of real chocolate, and some unusual flavour combinations. Excellent customer service.”

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Posted 2 years ago

“Great chocolates at competitive prices”

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Posted 2 years ago

“Really lovely and interesting flavour combinations I’ve not seen elsewhere”

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Posted 2 years ago

“Excellent quality as ever, good value on the 'seconds' which are in fact perfect. Only feedback is that I would love for TCS to work more on making its packaging plastic free.”

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Posted 2 years ago

“I thought the hot chocolates I brought were really good well packaged as well . Thanks”

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Posted 2 years ago

“Good company, nice products most of the time”

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Posted 2 years ago

“I don't know. They are for presents. However, they look fine”

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Posted 2 years ago

“Hi i have only given 4 stars .As usual quality lovely. Instead of 2 boxes of different malt balls i felt one box would have been fine with something different. Also 2 bags of chocolate coated nuts again one bag of nutts and something different would have been better.Thank Yoy”

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Posted 2 years ago

Hi Margaret, Thank you for the review and i'll pass your feedback onto the team who look after the mystery boxes. Really pleased you enjoyed the quality of our chocs! :) Kind Regards. Al

Posted 2 years ago

“Very good quality chocs. Good service too”

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Posted 2 years ago

“I bought a box for my mum’s 84th birthday and despite the heat wave delaying issue - they arrived in time and intact (not melted) - so delighted 😀”

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Posted 3 years ago

“While most of my order was perfect, I was very disappointed at the ridiculously short date on the truffles.”

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Posted 3 years ago

“Delicious chocolate but let down by poor delivery experiences”

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Posted 3 years ago

The Chocolate Society is rated 4.9 based on 2,648 reviews