The Chocolate Society Reviews

4.9 Rating 2,559 Reviews
99 %
of reviewers recommend The Chocolate Society
4.9
Based on 2,559 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read The Chocolate Society Reviews

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

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The Chocolate Society 5 star review on 24th February 2024
Susan Anthony
The Chocolate Society 5 star review on 7th June 2023
Ann-Marie Moors
The Chocolate Society 5 star review on 3rd February 2023
Edward Dadak
The Chocolate Society 5 star review on 26th January 2023
Zowie Wilson Foster
The Chocolate Society 5 star review on 22nd June 2022
Rosemary Collins
The Chocolate Society 5 star review on 21st June 2022
Dave Howarth
The Chocolate Society 5 star review on 21st June 2022
Dave Howarth
44
Anonymous
Anonymous  // 01/01/2019
High quality chocolate, delivered promptly. Thank you:) recommended!
Helpful Report
Posted 2 weeks ago
Been buying hot chocolate here for a few years now. It's our favourite. Delivery is always quick.
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Posted 4 weeks ago
Lovely products and quick delivery
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Posted 4 weeks ago
The whole family really enjoys The Chocolate Society's products. I've recently ordered 4 Easter eggs to go to various parts of the country - all gave arrived on time and in good condition. Looking forward, now to enjoying them at Easter!
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Posted 4 weeks ago
Just brillant the best
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Posted 4 weeks ago
Lovely chocolates, our go to chocolate for all occasions.
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Posted 4 weeks ago
Really superb quality products. Innovative too, but always with good purpose, nothing that only for a gimmick.
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Posted 1 month ago
An excellent choice of products especially the bulk packs of drinking chocolate. Great taste and good value
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Posted 1 month ago
Best chocolate ever 41% Colombian Drops
The Chocolate Society 5 star review on 24th February 2024
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Posted 2 months ago
Prompt delivery and well packaged The dark chocolate gingers were delicious BUT, so moreish that a whole packet was devoured in one go.
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Posted 2 months ago
I love this company's chocolate! Thick chocolate coated malt balls in dark, milk and blonde chocolate a favourite with the family. Tried various bars and love all of them. No issues with delivery. Excellent value for high quality chocolate.
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Posted 2 months ago
Super chocolates!
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Posted 2 months ago
Some of the best chocolates I’ve tasted!
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Posted 2 months ago
Fantastic customer service and delicious products!
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Posted 2 months ago
As always the latest delivery was a treat and being savoured slowly but surely! Proper quality chocolates with a good variety of flavours!
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Posted 2 months ago
Always the best chocolates ever … but their rose and violet creams are to die for! Love the smell when you open the box!
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Posted 2 months ago
Simply The Best! Quality in taste, packaging, flavours and service always:
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Posted 2 months ago
I still cannot hide my disappointment and sadness that the monthly box has been discontinued. It was for about 2 years running a if not THE highlight for my son and daughter-in-law, both of whom are busy NHS doctors whom I do not often see since I live in Italy, they in Cambridge. Next bis event of the year will be Easter and I do sincerely hope to be able to order their favourite Easter eggs from you again. I am sure you had good reasons for stopping the production of monthly boxes. Every time a box was delivered, they sent me a photograph with the list of flavours and I always thought each and every piece was too beautiful to be simply eaten. I have a bare wall in my flat and am seriously considering having the photos enlarged and made into a big poster, so the memory will linger for years to come.
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Posted 3 months ago
Great chocolate every time. We’ve tried so many but always love the variety, value and quality ! Thank you, A family of chocolate lovers…
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Posted 3 months ago
Brilliant chocolate and service
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Posted 3 months ago
The Chocolate Society is rated 4.9 based on 2,559 reviews