The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,357 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,357 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 23rd January 2026

The China Village 5 star review on 15th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second time I have bought from China Village. The order arrived quickly and the second hand quality of the crockery was very good, unlike another company I used which had very poor seconds. This company will always be the first website that I use.”

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“Excellent service. Easy conversation with staff who were very helpful. Ordered plates arrived safely , well packaged. Definitely will order again.”

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“All items arrived within 48 hours from ordering and were extremely well packed . I would not hesitate to use them again. Highly recommend.”

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“We ordered several plates and a cup from a lovely old Royal Doulton set and were delighted to find them on the China Village website. They were delivered expertly packed to protect them from breakage. The condition of the articles we received is excellent.”

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“Excellent service and brilliant packing”

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“Good seller accurate description and prompt delivery.”

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“Excellent and prompt service.”

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“Very quick servicing of our order. Goods arrived in excellent conditions. Happy to recommendations”

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“Excellent service , my pepper pot came so well packed up and now in daily use!”

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“Excellent service from China village, my good arrived very quickly, exceptionally well packaged.”

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“I was pleased to be able to replace a casserole dish which I had broken after some 40 years service so easily thanks to The China Village having in stock. The item was in excellent condition as described, very well packed and dispatched quickly. We would recommend and use this company again.”

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“It is really very good to still be able to replace both of my Royal Doulton tea & dinner service pieces ,when ever they have been broken over the years -considering they were both wedding presents over50 years ago!!! I have always dealt with the China Village who have provided excellent service.”

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“Fast and efficient service. I was so pleased to replace the cup and could not believe the service that was provided. Packaging was excellent.”

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“Very good arrived fast and safe good products”

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“Very impressed with the service I received. Thank you.”

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“Excellent service. All items arrived very well packed. I shall now be searching for more pieces from your website. Thank you.”

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“Thank you. Was able to find a replacement. Great price, well packed and safe delivery.”

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“Purchase arrived promptly and in excellent condition. This was a replacement item from a previous purchase not received. I received great customer service from Matt and the lost item was replaced without objection.”

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“Very satisfiedVerVer”

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“Was left a china tea set by a friend and needed a few items to complete the set. China Village was fantastic at locating the items. Still searching for one further side plate then I can arrange afternoon tea!”

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The China Village is rated 4.9 based on 3,357 reviews