The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,287 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,287 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So pleased to find The China Village and that it had in stock items I'd long given up on replacing due to discontinuation. Items arrived quickly and safely and dinner service now topped up😀”

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“Good quick service I will certainly look at this site if I need replacement items of china in the future”

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“Excellent service. Prompt replies, quick to source items and sage delivery.”

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“Very good devices”

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“Good quality plates delivered in a good time”

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“Very quick dispatch. Exactly what I ordered, Dinner service now complete again.”

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“Exactly as described and prompt delivery. Thank you.”

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“Wonderful service and great stock of legacy M&S items, we are so grateful!”

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“Great service”

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“Easy to use website prompt delivery item received well packed well done will purchase more items extremely happy with there service”

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“Ordering was very easy. Delivery was very prompt. Excellent service well done”

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“Excellent web site, easy to purchase, confirmation and delivery within 3 days . Packing perfect. Excellent service in all respects particularly in lock down period. Not to be faulted in any respect.”

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“Excellent service”

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“My order was processed quickly and easily and the product was received well protected and in good condition”

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“I was able to find the replacement side plate I needed and it was not too expensive. Given we are in lockdown, it was only a week to deliver. Which was good.”

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“I was delighted to find China Village had items of Yuan pottery I particularly wanted. They arrived so beautifully packed that it took me ten minutes to unfold all the paper ready for recycling.”

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“Website easy to use, item received very quickly and well packaged.”

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“I was very satisfied with China Village. I was particulalrly pleased by the way that the china I purchased was so carefully wrapped using recyclable newspaper rather than plastic. Very nice to see that”

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“I was very disappointed that the tiny chip on the side of the teapot wasn't mentioned . For such a fine piece of china the touch up is quite roughly done. I will equally mention a little bit of guilding on the lid has worn away, but that on its own is acceptable.”

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Hi, we are very sorry to hear of your disappointment with your order and have emailed you to discuss this and how we can correct the situation for you.

“Easy to find item on site and it arrived well wrapped in good condition within a few days. Very pleased with the service.”

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The China Village is rated 4.9 based on 3,287 reviews