The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,234 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,234 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Out of their own initiative , they upgraded one of the items from one described as good to one of excellent condition. I really appreciated that . The purchase was well packed and it arrived intact. I cannot recommend The China Village more highly and will certainly be buying from them again. Many thanks .”

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“Thanks to The China Village my bone china dinner service is complete again. excellent service and top class product supplied.”

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“The pieces were as described and arrived beautifully wrapped up and padded in the box. Excellent service overall, thank you.”

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“Saucer as described, all as expected, a slight delay but only to expected at this time.”

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“Came in one. Arrived within 4 days. Just what we wanted”

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“excellent, got exactly what I wanted and it arrived on time”

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“Excellent Service. I wanted 4 tea plates, but 3 was the standard amount.”

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“only a couple of cups to replace a broken wedding present, lovely. Well packaged in pages from the Times. Thank you.”

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“Very efficient and quality of china provided excellent.”

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“I am not one to buy much online but I have a beautiful Royal Doulton dinner set which has been discontinued. The only company I found online that had the bowls and plates that was from this pattern was The China Village located in the U.K. Since I live in Canada, I was hesitant to order the articles and have them shipped. I was worried that they would arrive cracked. I took a gamble and am very happy I did .The articles arrived extremely well packed and in perfect condition.I highly recommend this company. A very satisfied customer Toronto.”

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“Didn't think I would replace the denby fruit bowls but was surprised that I could get them from your site, Have received them now and very pleased to get them”

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“Excellent service and prompt delivery, thank you.”

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“Item arrived well wrapped and intact!! Quick and easy service. Excellent for replacing broken items that you can no longer buy in stores for a service or collection. Many Thanks”

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“Excellent service, thank you.”

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“An excellent service - highly recommended”

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“Had the replacement I needed at a good price, arrived safe and sound. Lawrence”

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“Website clear and easy to use. Order dealt with efficiently. No problems.”

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“Full marks for quality China. Well packaged no damages,great. I will certainly recommend China Village to family and friends. Thank you.”

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“I offered for sale 52 items of Johnson Brothers Indies blue China all in new or nearly condition ,including two tureens, in response to their request, to buy similar items. Most of the items I have for sale are items they are advertising as being out of stock. I spent lots of time recovering the items from my loft and completing their lists. Today I received an email to say they would not like to make an offer for the items . What sought of business treats the public like this. They are time wasters and do not deserve the ratings previously given.”

Helpful Report

We are sorry to hear you were disappointed we were unable to purchase your set at this time. We have hundreds of customers looking to sell their sets to us each month and we make decisions on which sets to buy based on the demand for the china, our stock levels and cash flow. On this occasion, considering these factors we did not feel the set you have for sale is a good purchase for us at this time. We thank you for contacting us hope you manage to sell your set elsewhere.

“We purchased our Royal Doulton dinner service on our honeymoon and have appreciated it ever since. Over time we damaged a few pieces and finally decided to try and get them replaced. It was a joy to receive your parcel. It was very well packed and all the pieces ordered arrived exactly as described. Many thanks”

Helpful Report

The China Village is rated 4.9 based on 3,234 reviews