The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,235 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,235 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

Write Your review

Tell us how The China Village made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought two 6½" Cereal Bowls - condition: much as they were when they were made. Entire;y satisfied.”

Helpful Report

“Excellent service. Out of their own initiative , they upgraded one of the items from one described as good to one of excellent condition. I really appreciated that . The purchase was well packed and it arrived intact. I cannot recommend The China Village more highly and will certainly be buying from them again. Many thanks .”

Helpful Report

“Thanks to The China Village my bone china dinner service is complete again. excellent service and top class product supplied.”

Helpful Report

“The pieces were as described and arrived beautifully wrapped up and padded in the box. Excellent service overall, thank you.”

Helpful Report

“Saucer as described, all as expected, a slight delay but only to expected at this time.”

Helpful Report

“Came in one. Arrived within 4 days. Just what we wanted”

Helpful Report

“excellent, got exactly what I wanted and it arrived on time”

Helpful Report

“Excellent Service. I wanted 4 tea plates, but 3 was the standard amount.”

Helpful Report

“only a couple of cups to replace a broken wedding present, lovely. Well packaged in pages from the Times. Thank you.”

Helpful Report

“Very efficient and quality of china provided excellent.”

Helpful Report

“I am not one to buy much online but I have a beautiful Royal Doulton dinner set which has been discontinued. The only company I found online that had the bowls and plates that was from this pattern was The China Village located in the U.K. Since I live in Canada, I was hesitant to order the articles and have them shipped. I was worried that they would arrive cracked. I took a gamble and am very happy I did .The articles arrived extremely well packed and in perfect condition.I highly recommend this company. A very satisfied customer Toronto.”

Helpful Report

“Didn't think I would replace the denby fruit bowls but was surprised that I could get them from your site, Have received them now and very pleased to get them”

Helpful Report

“Excellent service and prompt delivery, thank you.”

Helpful Report

“Item arrived well wrapped and intact!! Quick and easy service. Excellent for replacing broken items that you can no longer buy in stores for a service or collection. Many Thanks”

Helpful Report

“Excellent service, thank you.”

Helpful Report

“An excellent service - highly recommended”

Helpful Report

“Had the replacement I needed at a good price, arrived safe and sound. Lawrence”

Helpful Report

“Website clear and easy to use. Order dealt with efficiently. No problems.”

Helpful Report

“Full marks for quality China. Well packaged no damages,great. I will certainly recommend China Village to family and friends. Thank you.”

Helpful Report

“I offered for sale 52 items of Johnson Brothers Indies blue China all in new or nearly condition ,including two tureens, in response to their request, to buy similar items. Most of the items I have for sale are items they are advertising as being out of stock. I spent lots of time recovering the items from my loft and completing their lists. Today I received an email to say they would not like to make an offer for the items . What sought of business treats the public like this. They are time wasters and do not deserve the ratings previously given.”

Helpful Report

We are sorry to hear you were disappointed we were unable to purchase your set at this time. We have hundreds of customers looking to sell their sets to us each month and we make decisions on which sets to buy based on the demand for the china, our stock levels and cash flow. On this occasion, considering these factors we did not feel the set you have for sale is a good purchase for us at this time. We thank you for contacting us hope you manage to sell your set elsewhere.

The China Village is rated 4.9 based on 3,235 reviews