The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,178 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,178 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service”

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“Items arrived very quickly - within 3 or 4 days of initial ordering, and were well packed and in excellent condition - 5 items had been described as 'excellent' and 6th as 'good' - but the 6th one was also perfectly acceptable.”

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“Service was excellent cups were well wrapped and received quickly. so glad to have been able to replace cracked ones that I had had for years”

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“Bought a sugar bowl which turned out to be an excellent purchase”

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“Wonderful service, polite and helpful staff. Excellent packaging to protect items delivery very efficient . Overall experience very good well done,”

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“Thank you for the fast service and excellent wrapping. Arrived safe and sound and now we have a complete set again!”

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“Always pleased with goods and service. Would definitely recommend this company.”

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“Excellent service”

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“My order arrived promptly and very well packaged. The Wedgewood plates are in great condition. Will use again”

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“Excellent service. You remembered my request of over 2 years”

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“Easy to order on the web site prompt response and fast delivery,goods arrived ve4ry securely packed and in excellent condition faultless service Richard hunt”

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“Eaay to use website ane order. Delivered safely.”

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“Very easy to order items, very well packed, large order and all in excellent condition. Excellent contact with customer service.”

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“I requested some replacement items quite some time ago but as usual The China Village contacted me when they had sourced the items I required and I was able to order what I had broken making the set complete again and a happy wife 😄 First class service”

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“THE SERVICE WAS VERY GOOD. I OBTAINED A PIECE OF CHINA TO REPLACE A BROKEN ITEM FROM A TEA SERVICE THAT WE HAD IN OUR POSSESSION FOR MANY YEARS AND HAD ALMOST GIVEN UP LOOKING FOR A NEW PIECE. THANK YOU CHINA VILLAGE. LORD ROY WELLS”

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“Very happy with my purchase from China Village. Good communication, well packaged product.”

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“Found some Coalport English Garden crockery I had been searching for to match the rest of my tea set. The order was fulfilled immediately after placing the order and arrived exceptionally well packed. Unfortunately one of the dishes had still broken in transit. I advised Matt and they responded immediately and replaced without question (as luckily they had one left in stock- phew!). I am so impressed with this business and will use again. Well done China Village.”

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“Prompt dispatch and well packaged”

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“Thanks to them I've been able to begin building up dinner plates that I had way back in the 60s. Packaging is extremely secure and delivery is quick. Brilliant.”

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“I was delighted to receive the plate and jug in Brigadoon pattern. Bought for a friend to complete a tea set which she treasures as it was her late mother's. Can't wait to give it to her.”

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The China Village is rated 4.9 based on 3,178 reviews