The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,214 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,214 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, prompt service.Plates arrived safely and the quality is as good as new.”

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“My chosen piece of China arrived quickly, was well wrapped and was everything that the description said it was. I shall use China Village again.”

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“Absolutely delighted with prompt service and the packaging of the plate was outstanding thank you”

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“Easy to order, quick and well packed delivery, the item was in excellent condition, as described.”

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“Prompt and accurate delivery. I have no idea how the customs stuff is supposed to be handled. Some info on that would have been helpful. I received an envelope of documents and no idea what to do with them. If it comes back to bite me in the rear, I would take off a star or two. Stickers on the face of the plates did not peel off neatly, but soaking took the mastic off, thankfully.”

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“Lovely Medici China to add to my collection, and replacing some broken items”

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“Delivery and packaging were excellent, but I felt the quality of the 3 plates I received indicated they were seconds. Eg scratches on the glaze of two and painting on the rim not clean lines”

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“All delivered safely very well packaged. Thank you”

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“I ordered three plates from my wedge wood connection A little expensive I thought but they were almost perfect and arrived quickly”

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“Overall very good service and ordering although when we tries to order 4 excellent plates which the site indicated were available we were restricted to 2. My wife tries to order another 2 but it came up as out of stock so we had to opt for 'good '. Plates arrived extremely well packaged and protected. Would recommend to others but warn about ordering and not clear info about quantity availability.”

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“Excellent service, very prompt response to my query. My order arrived very safely packaged, with newspaper and thankfully not plastic. Very pleased with the quality of the items. Thank you”

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“Item exactly as described and quick postage and delivery”

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“Would highly recommend! Service was excellent and products arrived in great condition as described.”

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“I was very impressed with the speed at which my order was completed and dispatched, and extremely well packed. I would recommend this company to anyone needing their products.”

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“An excellent Service. Easy to order and prompt delivery To have found a source for one - off replacements is a real bonus.”

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“The cup was in excellent condition and beautifully packed”

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“As expected, thank you”

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“Item arrived promptly, perfectly packaged and exactly what I wanted. Reasonable price too.”