The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,338 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,338 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 23rd January 2026

The China Village 5 star review on 15th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted with teapot, very efficient service and it arrived very well protected.”

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“Excellent range of products. Item found in very good condition and delivered promptly at a reasonable price.”

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“China Village were proactive in contacting us when they had new stock in our pattern. The plates we ordered were in excellent condition and arrived safely packaged and in good time. We would definitely use them again.”

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“Very pleased with my plates and delivery and packaging was very good”

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“Excellent service but delivery man less than helpful and rude.”

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“Excellent quality and value, packaging superb and all items as new.”

The China Village 5 star review on 7th May 2022

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“Very pleased with the whole process, from ordering to delivery. Perfectly described and well parcelled . Would highly recommend.”

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“Excellent service from China Village. Speedy delivery and packed really well to ensure no breakages. Would thoroughly recommend.”

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“Absolutely delighted with the service I received from The China Village and would happily recommend to anyone.”

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“Beautifully packed, and safely arrived. most efficient. Kenneth Murray”

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“Helpful and items arrived in tact and promptly. Thank you.”

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“Great swift and efficient service , thank you.”

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“Product arrived on time. Very well packed and in excellent condition”

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“The Chine Village service was prompt, accurate and delivered as promised. Excellent!”

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“The saucers were just what I was looking for. I bought some artistic black and white art deco cups in a charity shop but needed saucers to complete the look. Fantastic!”

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“Excellent.”

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“I attempted, some months ago, to order a few items which were out of stock, to replace some broken items from a dinner set which was a wedding present over forty years ago. I requested to be informed once my desired items became available. The items I required were duly acquired by The China Village, I was informed they were available, ordered them and they duly arrived in excellent condition. Without the excellent service provided by The China Village, my cherished dinner service would have remained incomplete.”

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“Excellent response but one little plate was vastly over packed in a quite a large box. Thank you the discount for next time . Just hope you apply it.”

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“Great service, delivery was on time. Would use again.”

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“The plate I ordered was described as being in “good” condition but it was faded and the gold leaf was waver thin. I thought it was a fake. Very disappointed.”

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Hi Ysabeau, I'm sorry to hear you were disappointed with your order. I can assure you that we don't sell fakes, but I am happy to refund your order. Please accept my apologies, Matt G

The China Village is rated 4.9 based on 3,338 reviews