The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,201 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,201 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found what I was looking for, placed the order and the box arrived four days later which had been wrapped very well.”

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“I ordered 3 replacement Soup Saucers for my Wedgwood dinner set from The China Village, and I am extremely pleased with my purchase. The order was dealt with promptly and I received the saucers two weeks later. They were very well packaged and arrived in excellent condition.”

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“Very quick and efficient service. The items we received we like new and incredibly well packed.”

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“Brilliant service . Well packaged and spot on service. I will be back, as my husband has literally just broke one of the cups 🤦‍♀️.”

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“excellent service”

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“Excellent service! Wanted a replacement cup for a tea set. China Village found what I was looking for. It arrived in perfect condition in secure packaging.”

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“The website made it easy to find the items that I wanted and the system for paying was plain and simple. The items were wrapped and well packed - it was good to see newspapaer recycled rather than plastic foam or bubble wrap. An excellent service, thank you very much.”

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“Excellent service. Ordered a tea saucer. It was well packed and arrived safely. Will certainly use again.”

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“Thank you for my order - two side plates in Thin Platinum Thomas China. They arrived promply, very well packe and in good condition. . I am still looking for two dinner plates - 24cm - sometimes described as salad plates. Please keep a look out for me.”

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“Excellent communication, packaging and delivery. The Wedgewood dinner plate with Raspberry Cane design was superb quality. Thank you so much. Absolutely delighted to have been able find a replacement for one which had been broken.”

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“Great over the years for finding the missing pieces on our set of Wedgewood china. All delivered carefully and each in one piece”

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“Another great delivery of York town in perfect condition.”

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“Excellent quality and excellent service.”

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“Delivery was quick. Items were very carefully wrapped and packed and the Very Good material looked as good as the Excellent. Very happy.”

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“Good photos and descriptions of items for sale. Excellent packaging - there was no way ANYthing was going to damage my single saucer on its way to me. Timely arrival. Nothing to fault.”

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“Very pleased with the quality and bespoke packaging of my recent Denby Arabesque order. My wife and I have had our Arabesque collection, mostly from wedding presents, since when we married back in 1973! A recent (aged!) drop of a few plates and dishes left us short some of our much loved brown plates and dishes. Very pleased on receipt to see the plates and dishes were exactly the same colouration and design of our original collection. Thank you so much for this. Now in our mid 70's hopefully we won't have any more drops onto our tiled floor - if we do it's good to know your there fore replacements. Always thought the 'Arabesque' design is timeless. . Kind regards and thank you again for your splendid replacements and service. Peter Clinch Eastbourne, Sussex”

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“The jug arrived OK but the beautiful plate was in pieces. China Village made no fuss and sent another plate. So good on yer. Many thanks. Brian”

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“I was very impressed. Found just what I needed. Service and shipment excellent.”

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“Not received item. Ordered 30 September and am still waiting”

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Hi Jacqui, Please accept my apologies for this. We will send another out straight away, using a different courier. The bowl will be with you in the next couple of days. Kind Regards, Matt G

“Delighted to get pieces to match my dinner set. Arrived safely. Very well packaged. Items in pristine condition. Super communication from company, very highly recommended”

Helpful Report

The China Village is rated 4.9 based on 3,201 reviews