The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,289 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,289 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods arrived promptly well packed and we're very good condition”

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“I managed to buy an Iced Rose coffee cup that had been discontinued by Wedgewood in 1985. I really couldn't believe how lucky I was. I have since recommended this site to my friends...”

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“All good but disappointed to find that my jug had been wrapped in the Guardian, not so good. Best regards, Richard Armstrong (Cons).”

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“Excellent customer service”

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“I've had some china for 25 years ( Royal Doulton Juno) and a broken saucer missing. China Village had a replacement which was very inexpensive, absolutely like new, carefully parcelled up, delivered very promptly. Now that's what I call excellent service. 5/5 Stars from me.”

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“The item came quickly and well packaged. Not too expensive to replace a broken part of a treasured tea set.”

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“Extremely happy with your excellent service. While I was doing kitchen renovations, I broke a saucer from a tea set that I received more than 30 years ago as an engagement present from my girlfriends. Within a week, I had my set intact again. Many thanks.”

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“Had China for many years happy that I could get replacements. Ordering easy exactly what I wanted. Order dealt with efficiently and timeously.”

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“We managed to buy two replacement saucers to replace the broken ones and we now have a complete set once again.”

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“Excxellent all round. Prompt cheerful service, goods in good order.”

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“Very impressed with the delivery and packing thanks”

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“Unfortunately, although the cups arrived in good condition and of the right pattern, the 'shape' of the cups does not match my original teacups, which I bought in 1980! I don't know if the 1980 'shape' is still available, but, if it is, I would very happily buy another 3 cups!”

Helpful Report

We are sorry to hear the shape of the cups ordered do not match your existing set. Colclough produced a number of different shapes of teacups in this pattern, some vary on cup shape, others handle and rim shape. You are welcome to return your order for a full refund, just email us at info@thechinavillage.co.uk and we will help you with the return. Also if you can send us a picture of the cups you are looking for we can actively begin sourcing these for you.

“China Village had the exact starter plates that needed replacing. They arrived securely packed in good condition and have now joined the rest of our dinner service.”

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“Easy to navigate website. Easy to order. Quick delivery. Goods in good condition.”

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“Quick and easy to order, good quality goods.”

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“The purchases arrived promptly and were amazingly well packed. What's not to like?”

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“Had just what I wanted, got it to me very quickly and the plates were in excellent condition”

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“I received my order quickly and very well packaged.”

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“Made my elderly parents very happy to be able to replace a plate for an heirloom that means the world to them x”

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“Very helpful when I ordered the wrong item in helping me.”

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The China Village is rated 4.9 based on 3,289 reviews