The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,317 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,317 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

Write Your review

Tell us how The China Village made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The China Village 5 star review on 23rd January 2026

The China Village 5 star review on 15th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The two items I ordered were replacements for two damaged parts of a Royal Doulton Carlyle dinner service. I didn't think I would be able to find them, let alone receive them in less than the time China Village said they would arrive. Communication via the website was easy and I had email updates. An excellent service all round.”

Helpful Report

“Easy to use website, loads of stock, reasonable prices, well packed and low carriage charges... what’s not to like. Highly recommended, would not hesitate to use again.”

Helpful Report

“Found what I wanted .it was packed so carefully thank you”

Helpful Report

“Very speedy delivery and securely packaged”

Helpful Report

“Thanks to China Village I am very pleased to still get replacement pieces for our favourite Royal Daulton Berkshire collection .”

Helpful Report

“Had items we wanted in stock and in good condition. Prices were good.”

Helpful Report

“the goods were as described, in ex condition , arrived in good time and packed very well”

Helpful Report

“I found the ordering and delivery was very good you did what you said the goods were packed very well and on time Thanks Brian”

Helpful Report

“Goods arrived promptly well packed and we're very good condition”

Helpful Report

“I managed to buy an Iced Rose coffee cup that had been discontinued by Wedgewood in 1985. I really couldn't believe how lucky I was. I have since recommended this site to my friends...”

Helpful Report

“All good but disappointed to find that my jug had been wrapped in the Guardian, not so good. Best regards, Richard Armstrong (Cons).”

Helpful Report

“Excellent customer service”

Helpful Report

“I've had some china for 25 years ( Royal Doulton Juno) and a broken saucer missing. China Village had a replacement which was very inexpensive, absolutely like new, carefully parcelled up, delivered very promptly. Now that's what I call excellent service. 5/5 Stars from me.”

Helpful Report

“The item came quickly and well packaged. Not too expensive to replace a broken part of a treasured tea set.”

Helpful Report

“Extremely happy with your excellent service. While I was doing kitchen renovations, I broke a saucer from a tea set that I received more than 30 years ago as an engagement present from my girlfriends. Within a week, I had my set intact again. Many thanks.”

Helpful Report

“Had China for many years happy that I could get replacements. Ordering easy exactly what I wanted. Order dealt with efficiently and timeously.”

Helpful Report

“We managed to buy two replacement saucers to replace the broken ones and we now have a complete set once again.”

Helpful Report

“Excxellent all round. Prompt cheerful service, goods in good order.”

Helpful Report

“Very impressed with the delivery and packing thanks”

Helpful Report

“Unfortunately, although the cups arrived in good condition and of the right pattern, the 'shape' of the cups does not match my original teacups, which I bought in 1980! I don't know if the 1980 'shape' is still available, but, if it is, I would very happily buy another 3 cups!”

Helpful Report

We are sorry to hear the shape of the cups ordered do not match your existing set. Colclough produced a number of different shapes of teacups in this pattern, some vary on cup shape, others handle and rim shape. You are welcome to return your order for a full refund, just email us at info@thechinavillage.co.uk and we will help you with the return. Also if you can send us a picture of the cups you are looking for we can actively begin sourcing these for you.

The China Village is rated 4.9 based on 3,317 reviews