The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,308 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,308 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

Write Your review

Tell us how The China Village made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The China Village 5 star review on 23rd January 2026

The China Village 5 star review on 15th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The broken item of china was of special sentimental value and a dish that is part of an hors d'ouvre set always in use at Christmas time . I was delighted to find there were 2 in China Village's stock and the replacement was delivered , well packed , four days after ordering and in good time for Christmas .”

Helpful Report

“Order arrived promptly, well packaged and dishes intact. Quality as described by seller. Very pleased with purchase would highly recommend”

Helpful Report

“Great service, thanks. Will definately use again”

Helpful Report

“I received my order in New Zealand today, it was exactly as described. Very satisfied.”

Helpful Report

“Great service and excellent prices with top quality product”

Helpful Report

“The packing of the goods ordered was exceptional - and totally environmentally friendly. Wonderful service.”

Helpful Report

“Daughter delighted with gift. If you get any more I would like to know please.”

Helpful Report

“China Village were wonderfully efficient in sending off my purchase. I thought I had ordered too late for the parcel to arrive before Christmas, but to my surprise, I received a delighted thank you from the recipient - before Christmas! I wrote to China Village and thanked them and received a very pleasing reply. I will purchase from them again assured of best attention.”

Helpful Report

“I ordered some items as a Christmas present. They were extremely well packaged and arrived safely. The condition of the china was excellent as described. I would thoroughly recommend the company for their service & will definitely use them again.”

Helpful Report

“Excellent service. Found just the items we were looking for and they were sent quickly and were very well packaged.”

Helpful Report

“So. Far. So. Good. Might need more in the near future. N l. Burell”

Helpful Report

“Crockery arrived in good time. Well packaged & as described , in a beautiful condition . Very pleased & will definitely use them again.”

Helpful Report

“I am very pleased with my Denby Potter's Wheel eggcups. They are in excellent condition. My whole shopping experience was very smooth. The items were very securely packed and arrived very quickly. I can recommend you with every confidence and will most certainly shop with you again. Thank you very much.”

Helpful Report

“I found exactly what I needed on the website and that was from a discontinued line of china that I had found difficult to find . The order came really quickly and was very well wrapped! I highly recommend The China Village’ and will order from them again !”

Helpful Report

“Thanks! An excellent service!”

Helpful Report

“I found dealing with you very efficient and helpful. Thank you. Richard Howard.”

Helpful Report

“Purchases were protected from getting damaged through transit, in fact buried so I was being particularly careful Recycling old newspaper rather than bubble wrap was definitely a plus as I could recycle the newspaper Will definitely buy again”

Helpful Report

“I haven’t received my purchase yet so can’t really write a gd review might not be your fault I understand post office is busy”

Helpful Report

“Excellent service. Items arrived very quickly and extremely well packed. Thank you”

Helpful Report

“Delighted to get 4 dinner plates from a set I got for a wedding present 32 years ago. Never thought I would be able to get these. Excellent packaging and great service.”

Helpful Report

The China Village is rated 4.9 based on 3,308 reviews