The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,287 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,287 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

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“Very happy to have bought replacement items from them.”

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“First class . Items were well packed , as ordered no complaints at all , would use again”

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“Happy to recommend The China Village. my purchase arrived well packaged and in excellent condition as described.”

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“I had excellent service from the China Village & the products received were in excellent condition. When in the future I need more products, I will certainly choose The China Village.”

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“Ordered a long out of circulation 1970's plate for my mum who had recently smashed one of a set which had lasted this long! Found the plate on the Chine Village website. Ordered and delivered within a week. Great service!”

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“Very well packed. Crockery condition matched that described on the website. Arrived quicker than estimated. Great service and would use again.”

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“Excellent service from start to finish. Found exactly what I wanted, order arrived in a few days, very well packed. Will definitely use the China village again.”

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“Exemplary personal service”

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“IWas delighted with the website on China village very easy to use ‘Prompt delivery to my door I am delighted with the service once again”

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“Just what I had been needing for ages. Beautifully packed and very prompt delivery. Thank You”

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“Extremely impressed with prompt service and packaging to ensure my china arrived without damage. Will definitely be recommending your service and will be using you again soon.”

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“My order arrived on time and was very well packed and protected. Will certainly use Chine Village again. Great range for selection too. Well done.”

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“Very efficient service and items packed beautifully Thank you!”

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“Delighted with my order from start to finish. Only took a few days to arrive and the items were really well packed and in perfect condition. My dinner set is once again complete, thank you so much.”

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“I felt the colour on the crockery was very poor and would not order from here again”

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Hi Yvonne, I'm sorry to hear the plates weren't as you were hoping. You are more than welcome to return them for a full refund. Email Matt at info@thechinavillage.co.uk and we will talk you through the returns process. Kind Regards, Matt G

“Excellent service - goods exactly as described and arrived safely and well packed - and I didn't have to wait very long at all! Really pleased - thank you.”

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“Delighted to find you. Surprised and pleased that you had exactly what I required. Very impressed with the care taken to pack, the speedy delivery and the reasonable postage charge.”

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“Ordered a jug and came promptly and is of good quality”

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“I was very pleased with my purchase from you, it was delivered swiftly and the condition was excellent. Thank you very much. Pam Woodward”

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“Excellent service quick turn around excellent products matching descriptions listed on The China Village site”

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The China Village is rated 4.9 based on 3,287 reviews