The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,239 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,239 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, having broken a precious salt pot I thought I had ruined my dinner service, for years I searched for this piece then came across The China Village. I filled in a search form thinking there's nothing to lose and maybe a chance they might find this salt pot and to my surprise received a phone call in that they had acquired this product, I then paid and received it with speed, 1st class service, thank you my set is now complete and ready to come out for Christmas.”

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“Product was exactly as described and arrived well packed within the designated time frame. Thank you.”

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“An excellent service, quickly despatched in first rate packaging. So good to be able to replace items over 50 years later”

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“The plates we bought were first class”

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“Delighted with the service. First received Will O the Wisp as a Wedding gift. Happy to get the opportunity to add to my set”

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“I was concerned that I was not going to receive my china order in time, despite paying the additional fee for courier delivery. I ordered the china on 01/10 was surprise it took until 06/10 to arrive. I was pleased with the careful packaging of the pieces, but a little perturbed by the mouse droppings amongs the newspaper wrappings. I suggest you check out your store room for ‘visitors’!”

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“The service from The China Village was exceptional. The little Hornsea egg cup was lost from my parents collection and I was so happy to find this and replace it so easily. I now have brown and green! Would recommend without a doubt.”

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“Absolutely thrilled with the service and to get my lovely Denby cups and saucers. my set is now complete,thank you very much. Packed beautifully and very quick service.”

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“My order arrived quickly. It was very well packaged. The quality of the china was excellent - perfect size and colour, with no blemishes”

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“I was very pleased to make up the set of Denny saucers. Thank you.”

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“Great service! Replaced a broken salt cellar with one from China Village which was pretty much in mint condition! Thank you!”

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“A very efficient service, a pleasurable experience.”

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“Broke an Denby bowl, went online and luckily China Village had one, even though the our set was 40 years old. Paid for it and it arrived swiftly, in perfect condition because of the expert packaging. The only caveat was it was packed in The Daily Mail. Just kidding. Great service and a perfect product at a reasonable price! That'll do me!”

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“Delivery time was slow but the crockery was excellent.”

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“Plate is fine just a bit older than my original I think as got mine in 1991! Thank you for a great service & a good price! Cheaper than Amazon!”

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“Very pleased with order. Extremely well packed. Would have been handy to have been given carrier being used so I could look out for delivery. Will be ordering again.”

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“I cannot send a review as I have not yet received my order. Have you a tracking number for this shipment order number 4921. As it is, I can only give you a poor rating however if and when I receive my order I am sure I can improve on that. Thank you. Ian Atkins”

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“Thank you, product was as expected, packed very well and delivery was quick. Will use again.”

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“Glad to find this sugar bowl to add to the China set that my late mother gave me. A good price and very quick delivery.”

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“First, I was delighted to find on your website the exact plates I was looking for. Your service was excellent. I received the items at the hotel 2 days ago and all is good. Thank you so much, Barbara Roche”

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The China Village is rated 4.9 based on 3,239 reviews