The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,288 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,288 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

Write Your review

Tell us how The China Village made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been meaning to let you know that our delivery was well received. Good packaging and plates and sauce boat in excellent condition, as described. You may be interested to know that my wife and I were replacing a few breakages..... We had our original Denby Arabesque collection as wedding presents back in 1978! Classic design, Denby Arabesque - still looks very stylish today. Thank you once again for your excellent service.”

Helpful Report

“We received our merchandise expediently and in excellent condition - as promised by your company. The ordering process was without complications or irritations of any kind. The fact that we live in Germany created no problem with the shipment. We opted for standard delivery, which took six calendar days - a perfectly acceptable amount of time for shipment to Berlin.”

Helpful Report

“an excellent efficient service and packaging was ver impressive”

Helpful Report

“Plate arrived in perfect condition, Thank you.”

Helpful Report

“Clear web site. Prompt delivery. Very well packed.”

Helpful Report

“Very good service and prompt response,well packaged.thanks”

Helpful Report

“Very pleased with order, prompt dispatch and delivery to the channel isles.”

Helpful Report

“Matt was very helpful on the phone prior to me placing my order. While "Second Hand" china is not something I have ever bought before, it was the only way of completing a discontinued set which was once my mothers. The best quality that I ordered did not disappoint, excellent condition and next to the existing china, does not look out of place. "I'll be back" for more of the set. Thank you”

Helpful Report

“The service was excellent and the china arrived within a very short time.”

Helpful Report

“I was delighted to be able to add to a much loved dinner service. The delivery was very quick and the items expertly wrapped.”

Helpful Report

“I was very pleased with the items received. The promptness of service was excellent and packaging and delivery all very satisfactory.”

Helpful Report

“Very prompt delivery. China in brilliant condition. Would use The China Village again.”

Helpful Report

“Having only recently come across The China Village on the internet I decided to order a replacement dinner plate which I had broken many years earlier. To my delight it arrived within a few days, very well packed as well I now plan to order some more items in the range. Thank you.. .”

Helpful Report

“My order came quickly, securely packed without a piece of plastic in sight and the piece itself is in excellent condition. Recommended.”

Helpful Report

“Very good support, I had entered the order for one item and forgot to add other items. They were able to join both orders sothat it could be sent to Holland as one package and they could charge only once shippingcosts. Items arrived in good order and were in good quality as promised. It was a very good experience.”

Helpful Report

“From ordering to delivery excellent,”

Helpful Report

“Excellent service - the dish arrived promptly and in perfect condition. The site was very straightforward to use. Thank you.”

Helpful Report

“Well packed........fast delivery........all as expected”

Helpful Report

“Sensible price, sensible delivery charge. Item was well packaged, arrived on time and was as good as (if not better than) described. Based on our experience, we would recommend China Village.”

Helpful Report

“Excellent service! I emailed to request that the items were from a specific batch/year. They were able to find the exact items and sent them on promptly and well packaged.”

Helpful Report

The China Village is rated 4.9 based on 3,288 reviews