The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,289 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,289 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very promptly dispatched and very securely packaged. Excellent service.”

Helpful Report

“It was great! One issue - although I had a 10 % off coupon, the on-line form did not give me aa opporttunity to use it. How can I get the 10 % off discount? Cheers, Sharon Labelle”

Helpful Report

Thank you for your review, we're glad to hear the items have arrived safely with you in Canada. I am sorry to hear you were unable to use the discount code you had, I have refunded the 10% for you and this should be with you in a few days. Once again, thank you for your order and taking the time to leave a review.

“Glad you kept me on your books The two teacups were well wrapped and arrived in good conditipn. Our new puppy enjoyed playing with the empty box!! Package arrived without much delay. Contents in good order as slready described”

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“We are old, trying to retain memories of our past. China is 40 years old, On every occasion they have managed to find us replacements of the frequent breakage we now have. Fast response, great staff, excellent prices. Would recommend anyone to use China Village. . .”

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“Thank you for the Royal Albert Moss Rose teacup which arrived last week to replace my cracked one. Hopefully, if I am more careful, it will be a long time before I have to order yet another one...!”

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“I had a query about the China I was interested in & had a prompt & very helpful reply which helped me to decide to purchase. After I ordered the China it arrived safely wrapped & matched my old country roses China perfectly! Many thanks Matt for your help.”

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“Great to replace a jug received as part of a tea set from 1985”

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“The service received from ordering to delivery was excellent, very pleased and would certainly recommend to others.”

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“Very pleased with the side plates which are in better condition colourwise than the plates we already have. Arrived safely, no breakages.”

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“Excellent help and service, would certainly use again. Many thanks”

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“Excellent service, having broken a precious salt pot I thought I had ruined my dinner service, for years I searched for this piece then came across The China Village. I filled in a search form thinking there's nothing to lose and maybe a chance they might find this salt pot and to my surprise received a phone call in that they had acquired this product, I then paid and received it with speed, 1st class service, thank you my set is now complete and ready to come out for Christmas.”

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“Product was exactly as described and arrived well packed within the designated time frame. Thank you.”

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“An excellent service, quickly despatched in first rate packaging. So good to be able to replace items over 50 years later”

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“The plates we bought were first class”

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“Delighted with the service. First received Will O the Wisp as a Wedding gift. Happy to get the opportunity to add to my set”

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“I was concerned that I was not going to receive my china order in time, despite paying the additional fee for courier delivery. I ordered the china on 01/10 was surprise it took until 06/10 to arrive. I was pleased with the careful packaging of the pieces, but a little perturbed by the mouse droppings amongs the newspaper wrappings. I suggest you check out your store room for ‘visitors’!”

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“The service from The China Village was exceptional. The little Hornsea egg cup was lost from my parents collection and I was so happy to find this and replace it so easily. I now have brown and green! Would recommend without a doubt.”

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“Absolutely thrilled with the service and to get my lovely Denby cups and saucers. my set is now complete,thank you very much. Packed beautifully and very quick service.”

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“My order arrived quickly. It was very well packaged. The quality of the china was excellent - perfect size and colour, with no blemishes”

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“I was very pleased to make up the set of Denny saucers. Thank you.”

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The China Village is rated 4.9 based on 3,289 reviews