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The China Village Reviews

4.9 Rating 2,950 Reviews
98 %
of reviewers recommend The China Village
Company Reviews Metrics Info
4.9
Based on 2,950 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The China Village Reviews

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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D McComb
Verified Buyer
“I ordered 2 oval plates and a pepper mill i received 2x round plates and pepper mill all-beit very well packaged plates”
Helpful Report
Hi Dawn, I'm sorry to hear that the plates weren't what you were hoping for. The 10" plates are actually round so that is what the order was for, but I appreciate the photo makes it look as though they could be oval. You are more than welcome to return them for a refund if you wish to, just let me know. Kind Regards, Matt G
C Leake
Verified Buyer
“Excellent service, fast delivery and good quality.”
Helpful Report
Anonymous
Verified Buyer
“Fabulous fast delivery, it's great to able to replace this beautiful chinaware.”
Helpful Report
J Levene
Verified Buyer
“Superb service. I purchased two dinner plates, they were very carefully packaged and in perfect condition. I have purchased several items on previous occasions and have always been delighted with the service.”
Helpful Report
M Wei
Verified Buyer
“It's very good service”
Helpful Report
R Bradley
Verified Buyer
“Perfect replacement for a broken cup. Easy to order and received very quickly.”
Helpful Report
D Cockburn
Verified Buyer
“I was delighted with my purchase. Arrived absolutely well packaged and the product was just want I wanted - perfect.”
Helpful Report
R Hyde
Verified Buyer
“Excellent service and very skilled in locating replacements of long discontinued china”
Helpful Report
Anonymous
Verified Buyer
“Both pieces ordered were in excellent condition, arrived promptly and very well packed to avoid any damage in transit. Delighted!”
Helpful Report
J Brown
Verified Buyer
“Prompt & safe delivery of an excellent quality piece of porcelain. I will use your site again. Thank you.”
Helpful Report
M Shaw
Verified Buyer
“The saucers I ordered were in excellent condition and the packing was very good indeed. Very impressed that newspaper was used.”
Helpful Report
J McIntosh
Verified Buyer
“delighted with service teapot arrived spotless considering it was second hand we thought it was brand new thank you”
Helpful Report
R Prager
Verified Buyer
“I left a 'wish list' to augment my dinner service and replace some broken plates. They were found and I was notified. I paid for the plates etc together with postage. They all arrived wonderfully wrapped for safety. This is a service unparalleled. I shall certainly be using them again and have been happy to recommend them.”
Helpful Report
J Kurtovich
Verified Buyer
“It was so easy to order the item I was looking for, they kept me informed when it had been sent and the item was well packaged and undamaged when it arrived here in New Zealand.”
Helpful Report
J Foster
Verified Buyer
“I have used China Village before - and have always been very satisfied with their ordering and delivery service. If there is a problem with anything they are really quick to send emails to explain a problem. The delivery boxes are very well packed so no breakages. Well done.”
Helpful Report
A Moody
Verified Buyer
“Very good service and quality items”
Helpful Report
R Pedzikiewicz
Verified Buyer
“Very professional and friendly team, thank you for your help!”
Helpful Report
M Searson
Verified Buyer
“I was looking to add to my Royal Doulton dinner service. Most things in stock still looking for a large teapot but able to add this item as search for. Reasonably priced, beautifully well packed and arrived in pristine condition will definitely use again.”
Helpful Report
D Hartley
Verified Buyer
“China Village - brilliant concept, run by an incredibly efficient team! We cannot fault and would highly. recommend to anyone looking for replacements. Items really well packed, replacement china in perfect condition and very prompt delivery.”
Helpful Report
A Wilcock
Verified Buyer
“The package arrived when expected and very well wrapped.”
Helpful Report
The China Village is rated 4.9 based on 2,950 reviews
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