The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,183 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,183 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The saucers were indeed in excellent condition and arrived very well packaged.”

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“My purchase arrived on good order and in the time expected. I would certainly use this company again if I need any more items.”

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“Items all received in good order & as advertised. Delivery slightly delayed due to holiday season but this was to be expected.”

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“Ordered 2 cups to match my set, arrived in good time and very well packed. Excellent service Thank you.”

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“Excellent quality plate and service. Thank you.”

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“I have bought several items from The China Village in recent years and have always been very happy with all aspects of the service from ordering through to delivery. Items have always been as described and come very well pack.”

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“Very pleased with purchase. Purchase was well packaged and my purchase was in excellent condition and great value.”

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“Easy to order and a quick response. The item I bought was excellent. Would be happy to use again.”

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“I have dealt with China Village twice. Very good communication and packages arrived intact and no concerns. Really appreciate the service”

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“Excellent service and China is perfect thank you”

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“Excellent service, items as described, quick delivery even though we are in the busy Christmas season. Thank you.”

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“Very good quality and exactly as stated. Delivery was good and very well packaged!”

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“Found pieces for my dinner service, hard to get now. perfect condition, beautifully packed and arrived on time. Highly recommend”

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“I was delighted with my purchase. It arrived on time and was beautifully packed with an enormous amount of care. Thank you so much.”

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“My cups arrived on time and in well packed thank you”

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“Excellent condition saucer arrived quickly and so well erapped, thank you. Hopefully the cup and dinner plate will come in soon.”

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“Great experience...easy website, found exactly what I needed at a reasonable price. Arrived quickly and very well packaged so no damage during transit. Would highly recommend and use again in the future.”

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“Bowls were not authentic antiques, cheap imitation”

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Hi, I'm sorry to hear that you're not happy with the items you have received. You are more than welcome to return them for a full refund. However, I can assure you that we are not in the business of selling imitations. Every item is carefully checked over before going on the website. I will email you now to discuss a return. Kind Regards, Matt G