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Chesterfields Direct Reviews

4.9 Rating 358 Reviews

97 %

of reviewers recommend Chesterfields Direct

Company Reviews

4.9

Based on 358 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chesterfields Direct:

Here at Chesterfields Direct we supply the finest top quality traditional leather Chesterfield sofas and suites, beautiful reproduction traditional office chairs and occasional accent chairs and reproduction office furniture direct to the public at trade prices. We have many years experience of manufacturing and supplying traditional furniture.

All our furniture is handmade here in Lancashire, England, in the traditional way by time served craftsmen, using only the finest materials and is backed up with a full guarantee against manufacturing defects.

Visit Website

Phone:

01706853636

Email:

sales@chesterfieldsdirect.co.uk

Location:

Unit 1 Brookside Mill,
North Street,
Rochdale
Whitworth
OL12 8RE

Chesterfields Direct 5 star review on 23rd January 2024

Chesterfields Direct 5 star review on 22nd October 2023

Chesterfields Direct 5 star review on 7th August 2023

Chesterfields Direct 5 star review on 22nd June 2023

Karen Martindale

Chesterfields Direct 5 star review on 23rd May 2023

Chesterfields Direct 5 star review on 19th May 2023

Chesterfields Direct 5 star review on 18th April 2023

39

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a computer desk for my small office room. Really pleased with the whole experience, the desk is a quality piece of furniture that is better than I expected. The sales team kept me informed through to delivery & although I wasn’t home, my son said the delivery guy was brilliant. So glad that I didn’t go for a cheap desk - this one will outlast me”

Posted 2 years ago

Hi Mr. Colmazza Thanks for your kind comments we are glad you are happy with our products and customer service. Kind regards Sharon

Posted 2 years ago

“This is our second one The previous one lasted 16 years. Both from this company”

Posted 2 years ago

Hi Mr. Redman Thanks for returning to our company for your furniture. We are pleased you are happy with the quality of our furniture. Kind regards Sharon

Posted 2 years ago

“Very good service delivery man The leather is very good”

Posted 2 years ago

Hi Mrs. Edwards Thanks for your review. We are glad you are happy with our products and customer service. Kind regards Sharon

Posted 2 years ago

“Good quality products and excellent service.”

Posted 2 years ago

HI Mrs. Brook Thanks for your kind comments. We are glad you are happy with our products and customer service. Kind regards Sharon

Posted 2 years ago

“It’s pleasing in difficult trading times like these to see a company deliver earlier than projected, and the quality is absolutely superb. These people are true professionals !”

Posted 2 years ago

Hi Mr. Stephenson Thanks for your kind words it is very much appreciated. Kind regards Sharon

Posted 2 years ago

“Fantastic service, swift responses to enquiries. My Queen Anne Chesterfield arrived faster than expected, delivery was well organised with great communication, helpful delivery staff and the quality of the chair is brilliant. Really pleased, thanks.”

Posted 2 years ago

Hi Mr Hutchinson Thanks for your kind comments. We hope you enjoy your furniture. Kind regards Chesterfields Direct

Posted 2 years ago

“Perfectly crafted, exactly as specified. Superb communication throughout - from original point of order (checking I definitely wanted the colour scheme chosen) to arranging delivery. Very grateful, definitely recommend.”

Posted 2 years ago

Hi Mr. Noakes thanks for your kind comments. We hope you enjoy your furniture. Kind regards Chesterfields Direct

Posted 2 years ago

“I am thrilled with my new furniture from Chesterfield Direct. I live in Dublin, I made my choices on line and was very quickly contacted by Sharon on the sales team. My order was handled very properly and efficiently. Sharon advised me of the shipping arrangements and that was well managed by JMC and Belinda kept me informed of delivery. I would certainly go back to Chesterfield Direct should I need any more furniture. Thank you. Eileen”

Posted 2 years ago

Hi Eileen Thanks for your kind comments. I am glad you are happy with your furniture and our customer service together with the service provided by the delivery team we use for Ireland. We hope you enjoy your Chesterfield furniture for many years to come. Kind regards Sharon

Posted 2 years ago

“Just wanted to thank you for excellent service and an excellent product. My wife and I are very pleased with our sofa and it is a pleasure to find a company that takes such care throughout the entire process . I highly recommend Chesterfields Direct to anyone thinking about a new suite or sofa.”

Posted 2 years ago

Hi Mr. Crichton Thanks for your kind comments. We are glad you are happy with our service and we hope you are enjoy your Chesterfield furniture for many years to come. Kind regards Chesterfields Direct

Posted 2 years ago

“Very high quality furniture and good service. I was contacted prior to delivery and everything went smoothly, right up to the furniture being placed in the house. I've had the sofa and chair nearly six months now and I'm happy with the quality and comfort - no signs of wear showing. The Churchill sofa, despite not having removable cushions, is quite comfortable for sitting for extended periods as well as a lie-down, so I would recommend it. As to be expected, the buttons need a clean every now and then but a damp cloth or a hoover attachment takes care of that without difficulty.”

Posted 2 years ago

Hi Mr. Karlovich Thanks for your review and comments. This is very much appreciated. Regards Chesterfields Direct

Posted 2 years ago

“Excellent product, excellent service!”

Posted 2 years ago

Thanks Mr. Dudley glad you are happy with your purchase and customer service. Regards Chesterfields Direct

Posted 2 years ago

“Kept up to date with progress and delivered precisely at the time specified. The settee is stunning and will add a touch of class to our living room once we have finished decorating. Can’t wait to see the settee in situ.”

Posted 2 years ago

Hi Mrs. Smith Thanks for your kind comments. We are glad you are happy with your sofa and our customer service. Regards Sharon Chesterfields Direct

Posted 2 years ago

“Chesterfields Direct extremely brilliant company, we visited their offices in Lancashire from all the way from Southeast, and Mike was extremely professional to advise us on the selection, design, and he went through real leather swatches. We placed the order after agreeing to a very competitive price and delivery was promised within 6 to 8 weeks. They made the delivery after 7 weeks - fantastic!! The quality of the leather is very, very good, impressed and still, we can smell the natural leather in our lounge!”

Chesterfields Direct 5 star review on 15th June 2021

Chesterfields Direct 5 star review on 15th June 2021

Posted 2 years ago

Hi Mr Moghul Thanks for your feedback, we are glad you are happy with your furniture and our service. Hope you enjoy your Chesterfield furniture for many years to come. Kind regards Chesterfields Direct

Posted 2 years ago

“great product, service and quick delivery.”

Posted 2 years ago

Hi Mr. Davies Thanks for your positive feedback. We hope you enjoy your Chesterfield sofa. Kind regards Chesterfields Direct

Posted 2 years ago

“Excellent service from initial inquiry to acceptance of the goods,delivered exactly on time given, the delivery guys were brilliant, really pleased with the product, would really this company to any potential customer ,would give 6stars if able to ,thank you all for a brilliant service and for a British Handmade product, well done to you all,thank you”

Posted 2 years ago

Hi Mr. Lawrence thanks for your lovely review. It is very much appreciated. We hope you enjoy your Chesterfield furniture. Kind regards Chesterfields Direct

Posted 2 years ago

“I took a gamble on ordering a white leather suite for our games room but it is absolutely gorgeous. Everyone loves it. The sofa bed has already been used and was reported on a very comfortable so thank you everyone at Chesterfield Direct. I chose this company as it was British made and I am so happy to have great things to report. The delivery was over a month as the furniture is hand made so I knew that.”

Chesterfields Direct 5 star review on 8th June 2021

Posted 2 years ago

Hi Mrs. Inder thanks for your positive feedback. We are glad you are happy with your purchase.

Posted 2 years ago

“Chesterfields made and delivered a captains chair in the predicted time that I am very happy with.”

Posted 2 years ago

Hi thanks for your positive feedback. Regards Chesterfields Direct

Posted 2 years ago

“We took receipt of our long awaited Chesterfield suite - 3 seater bed settee , Queen Anne chair , club chair and footstool. Absolutely love it and would recommend the firm to anyone. Was unable to view due to covid and we weren’t disappointed. Great customer service and delivery service”

Chesterfields Direct 5 star review on 4th June 2021

Chesterfields Direct 5 star review on 4th June 2021

Chesterfields Direct 5 star review on 4th June 2021

Posted 2 years ago

Hi Mrs. Williams Thanks very much for your review it is very much appreciated. We hope you enjoy your Chesterfield furniture. Kind regards Chesterfields Direct

Posted 2 years ago

“From the moment of my order to delivery I can not praise Chesterfields Direct more. The workmanship of my desk is superb. I am absolutely delighted with my purchase and would definitely recommend anyone buying from this company.”

Posted 2 years ago

Hi Mrs. Jones Thanks for your positive feedback it is very much appreciated. Regards Chesterfields Direct

Posted 2 years ago

“I am delighted with my Captains Chair. It arrived sooner than expected, very well packaged, it is as described, a good quality piece of furniture Buying from Chesterfields has been a great experience wouldn't hesitate in further purchases or in recommending them to others. Garry Carter.”

Posted 2 years ago

Hi Mr. Carter Thanks for your feedback. We are glad you are happy with your purchase and service. Regards Chesterfields Direct

Posted 2 years ago

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Chesterfields Direct is rated 4.9 based on 358 reviews