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Chesterfields Direct Reviews

4.9 Rating 358 Reviews

97 %

of reviewers recommend Chesterfields Direct

Company Reviews

4.9

Based on 358 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chesterfields Direct:

Here at Chesterfields Direct we supply the finest top quality traditional leather Chesterfield sofas and suites, beautiful reproduction traditional office chairs and occasional accent chairs and reproduction office furniture direct to the public at trade prices. We have many years experience of manufacturing and supplying traditional furniture.

All our furniture is handmade here in Lancashire, England, in the traditional way by time served craftsmen, using only the finest materials and is backed up with a full guarantee against manufacturing defects.

Visit Website

Phone:

01706853636

Email:

sales@chesterfieldsdirect.co.uk

Location:

Unit 1 Brookside Mill,
North Street,
Rochdale
Whitworth
OL12 8RE

Chesterfields Direct 5 star review on 23rd January 2024

Chesterfields Direct 5 star review on 22nd October 2023

Chesterfields Direct 5 star review on 7th August 2023

Chesterfields Direct 5 star review on 22nd June 2023

Karen Martindale

Chesterfields Direct 5 star review on 23rd May 2023

Chesterfields Direct 5 star review on 19th May 2023

Chesterfields Direct 5 star review on 18th April 2023

39

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a Cromwell Regency Desk and a Court Stand Chair at the beginning of November. They arrived earlier than we expected on 21 December. The delivery gentlemen brought it in and set it up as required. I am very pleased with both items. They are excellent quality and exactly as described. I am very pleased with my purchase and found Chesterfield Direct a pleasure to deal with.”

Posted 3 years ago

Hi Mrs. Black thanks for your positive feedback.

Posted 3 years ago

“Really disappointed with company. The website states that furniture will be delivered and placed in room. It was delivered by TNT and driver just left chair on doorstep, and the left. He was rude. When I contacted your company by telephone I was told I should have requested the chair to be put in room, but thre is no facility to do that. That said the chair is beautiful, but TNT are letting you down!”

Posted 3 years ago

Thanks for your feedback Mr. Gatherar. In these difficult times we are still striving to offer the best service and apologies for the TNT delivery attitude. Most single office chairs are delivered by one man and we are trying to make sure everybody gets there delivery as planned with the least delay. Otherwise another happy customer Chesterfields Direct

Posted 3 years ago

“We ordered four items from Chesterfields Direct: sofa, armchair, ottoman and desk chair. All of them are absolutely beautiful and even nicer than they looked in the photos. They are also so well made, of excellent quality leather and wood, and will probably outlast us!”

Posted 3 years ago

HI Emma Thanks for your positive feedback.

Posted 3 years ago

“Customer service are so lovely and incredibly helpful .. I have bought from them twice now and I will most definitely buy from them again. What a great team.”

Posted 3 years ago

“Very pleased with our beautiful Cambridge 3 seater Chesterfield. Really good quality and well made. Planning to order a 2 seater.”

Posted 3 years ago

Thanks for your positive feedback.

Posted 3 years ago

“Very professional service. Could not do enough for us thank you guys”

Posted 3 years ago

Thanks for the positive feedback Mr. Wiggett.

Posted 3 years ago

“Really happy with chairs and desk, superb quality.”

Posted 3 years ago

Hi thanks for your positive feedback.

Posted 3 years ago

“I am very pleased with the two chesterfield sofas that I purchased from Chesterfields Direct. They are excellent quality and the service that I have received has been exemplary. When they arrived they were very well packed and protected with miles of bubblewrap. Even though I live on the Isle of Wight they managed to deliver to me in time for Christmas despite the pandemic. The delivery service was also excellent with friendly and helpful staff.”

Posted 3 years ago

Thanks for your positive feedback.

Posted 3 years ago

“Very easy to order on line. Prompt response once order placed”

Posted 3 years ago

Thanks for your positive feedback.

Posted 3 years ago

“The rating is acceptable rather than more stars because the line of beading along the front of the 3 seater is not straight. I know it is handmade and allow for that, however it is visible and worth mentioning. Aside from that I am very pleased with the colour, comfort and overall look of the 2 pieces I ordered, and would recommend a friend to use Chesterfields Direct.”

Posted 3 years ago

“Exceptional quality-Beautiful Hand-made Furniture-Great Customer service-Polite & prompt delivery Team. Thank You ever so much.”

Posted 3 years ago

Thanks for your positive feedback very much appreciated.

Posted 3 years ago

“Lovely workmanship, delivered as promised.”

Posted 3 years ago

Thanks for your positive feedback very much appreciated.

Posted 3 years ago

“Stool is beautiful”

Posted 3 years ago

Thanks for your positive feedback very much appreciated Mr. Lloyd.

Posted 3 years ago

“Superb service.”

Posted 3 years ago

Thanks for your positive feedback.

Posted 3 years ago

“Great company to deal with, good communications throughout the process. Very pleased with all aspects including the arm chair which is fantastic. Good quality and well made item of furniture.”

Posted 3 years ago

Thanks for your positive feedback very much appreciated. It is very much appreciated.

Posted 3 years ago

“Originally ordering a Queen Anne high back chair in the sale the company contacted me to say that that chair had been sold and the web site had failed to update. They offered to make and supply a chair for the same price. This they have done and delivered in good time. In all dealings the company have been totally professional and a pleasure to deal with and to cap it all the chair is all I could have asked for. Would thoroughly recommend to anybody.”

Posted 3 years ago

Thanks for your positive feedback Mr. Coope it is very much appreciated.

Posted 3 years ago

“I received my three piece suite on 16 . 11 . 2020 & it was spot on time for delivery . My wife & I are extremely pleased with the look & quality of the workmanship . Special thanks to the delivery team who were fantastic, they had limited space to work with but they didn't give up & were very polite .”

Posted 3 years ago

Thanks for your positive feedback it is very much appreciated.

Posted 3 years ago

“the couches are amazing pieces of great value good leather material and personal handmade, they are so brilliant and all the space, many cool and now my flat seems more nice, we’re really love them😍”

Chesterfields Direct 5 star review on 17th November 2020

Chesterfields Direct 5 star review on 17th November 2020

Chesterfields Direct 5 star review on 17th November 2020

Chesterfields Direct 5 star review on 17th November 2020

Chesterfields Direct 5 star review on 17th November 2020

Posted 3 years ago

Thanks for your positive feedback Mrs. Pradas it is very much appreciated.

Posted 3 years ago

“Extremely happy with the quality and colour. Only took 3 weeks from ordering, delivery men pleasant and obliging. Very classy looking and very good value at a very good price.”

Chesterfields Direct 5 star review on 12th November 2020

Chesterfields Direct 5 star review on 12th November 2020

Posted 3 years ago

Hi Mrs. Hopkins Thanks for your positive feedback. Glad you are happy with your purchase. Kind regards Chesterfields Direct

Posted 3 years ago

“From receiving the swatches to ordering every thing was effortless and Sharon could not have been anymore helpful or courteous. The furniture is of the highest standards and was delivered on time by the two most polite and friendly gentleman you could wish to meet. The service provided by Chesterfields Direct was five star. I can only highly recommend this company who in such difficult times go that extra mile for there customers. If you are looking for a company that actually does what they say then look no further than Chesterfields Direct. Quality price and amazing service you will not be disappointed.”

Chesterfields Direct 5 star review on 9th November 2020

Chesterfields Direct 5 star review on 9th November 2020

Chesterfields Direct 5 star review on 9th November 2020

Posted 3 years ago

Thanks for your positive feedback Mr. Gifillan it is very much appreciated.

Posted 3 years ago

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Chesterfields Direct is rated 4.9 based on 358 reviews